Name: Wildz Casino Ontario Review
Item: Wildz Casino Ontario
Rating: 9.4
Author: Jannete Hills

OverviewSafety and fairnessGamesUser reviewsDiscussion

Casino closed

Wildz Casino Ontario has been closed and no longer operates.

Doesn't accept players from Ohio

Best casinos available in US-OH

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Pros and cons

24/7 Customer support
Various responsible gaming options available
Simple and clean website design
Live dealer games are available
Unlimited withdrawals

Customer support via phone is not available
Only one currency is accepted

Wildz Casino Ontario Review

Wildz Casino Ontario has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. Wildz Casino Ontario has a Very high Safety Index of 9.4, establishing it as one of the more secure and fair online casinos on the web, based on our criteria. Our full Wildz Casino Ontario review offers details that can help you decide whether this casino is right for you.

Safety Index – Wildz Casino Ontario fairness and safety

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Wildz Casino Ontario review, we extensively examined and analyzed the Terms and Conditions of Wildz Casino Ontario. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Wildz Casino Ontario is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Wildz Casino Ontario. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

All in all, when combined with other factors that come into play in our review, Wildz Casino Ontario has landed a Very high Safety Index of 9.4. This makes it a great option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Wildz Casino Ontario is related to 9 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Wildz Casino Ontario. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.

Terms and Conditions of Wildz Casino Ontario

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Wildz Casino Ontario to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from Wildz Casino Ontario players

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 10 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,301 black points in total, out of which 1,895 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Wildz Casino Ontario user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Wildz Casino Ontario has a Great User feedback score based on the 27 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Wildz Casino Ontario company data and licenses

Wildz Casino Ontario is owned by Rootz Limited and has estimated annual revenues higher than $100,000,000. Based on the categorization we use, this makes it a very big online casino.

Wildz Casino Ontario has a gambling license issued by iGaming Ontario in Ontario.

Win and withdrawal limits, payment options

Wildz Casino Ontario accepts deposits via 7 payment methods. This includes: Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, Interac, Gigadat, MuchBetter.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
CAD 10,000 per day	No win limit
CAD 25,000 per week
CAD 100,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The language and support options at Wildz Casino Ontario are shown in the table below.

Language	Website	Customer support	Live chat
English			24/7
German			24/7
French			24/7
Norwegian			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Wildz Casino Ontario, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Wildz Casino Ontario came across as good in our tests.

Casino games and slots available at Wildz Casino Ontario

Wildz Casino Ontario has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 105 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Push Gaming, Eyecon, BGaming, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Greentube, Bullshark Games, Inspired Gaming, Boldplay, Fantasma Games, Bluberi Gaming, Indigo Magic, Trusty Gaming, Boomerang Studios, NetGaming, All For One Studios (ALL41), OneTouch, Darwin gaming, OnAir Entertainment, Four Leaf Gaming, Triple Edge Studios, Jade Rabbit Studio, Slammer Studios, PG Soft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Ela Games, Max Win Gaming, Octoplay, Skywind Group, Caleta Gaming, King Show Games, AvatarUX, Peter & Sons, Live88, Kitsune Studios, Games Global, Golden Rock Studios, Stormcraft Studios, 4ThePlayer, Tornado Games, Playnetic, Prospect Gaming, Swintt, Felt Gaming, Win Fast, Slingshot Studios, Backseat Gaming, Alchemy Gaming, Ad Lunam, BF Games, Spribe, Gamomat, NowNow Gaming, RAW iGaming, Foxium, Bally Wulff, D-Tech, SlotMill, Crazy Tooth Studio, Oryx Gaming, Gaming Corps, Games Inc., Hölle games, Synot Games, Stakelogic, Gamevy, Air Dice, Kalamba Games, Golden Hero, Apparat Gaming, Just For The Win, Storm Gaming, Silverback Gaming, Electric Elephant, Hacksaw Gaming, Print Studios, Speedy Tomatoes, Ruby Play, Elysium Game Studio.

Wildz Casino Ontario bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 2 bonuses from Wildz Casino Ontario in our database, including:

100% up to C$1,000 and 200 extra spins
100% up to C$1,000

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

Owner Rootz Limited
Operator Rootz Limited
Established 2023
Estimated annual revenues > $100,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wildz Casino Ontario. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 1

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio

Very good

Total complaints: 70

Opened 1
Unresolved 7
Resolved 18
Rejected 44

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Ontario (iGO)
Verified

Unfair terms and conditions

Low-risk play may lead to winnings being confiscated
Show full rule and our analysis

Complaints about Wildz Casino Ontario

All(70)
Opened(1)
Unresolved(7)
Resolved(18)
Rejected(44)

Player's account has been closed; he requests a refund.

Disputed amount: €3,000

Player’s account has been closed.

Player’s account is closed but allowed to open a new one.

Disputed amount: €422

Player’s account has been closed unfairly.

Disputed amount: €1,700

Player files complaint regarding deposit limit enforcement.

Disputed amount: €2,400

Player requests refund due to account breach.

Disputed amount: €1,801

Player seeks refund and self-exclusion after account misuse.

Disputed amount: €518

Player’s winnings haven’t been received yet.

Disputed amount: C$783

Player's withdrawal is delayed due to verification issues.

Disputed amount: C$26,252

Player’s withdrawal is delayed due to account verification issues.

Disputed amount: C$33,000

Show all

Submit a complaint

Games

Explore the game selection available at Wildz Casino Ontario. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 14 Not Available: 1

User reviews of Wildz Casino Ontario

This is a place to share experience with Wildz Casino Ontario. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Great

Rated by 27 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 week ago

The casino's color scheme is great. The selection of items is better than in many others. The casino side works well and has games from many different game manufacturers. Withdrawals always come ASAP. There are many different deposit options. Fast and professional customer service.

fast withdrawals
nopeat kotiutukset
good selection of destinations
hyvä kohdevalikoima
clear page
selkeä sivu
fast and reliable customer service
nopea ja luotettava asiakaspalvelu

minimum deposit €20
minimi talletus 20€

• 1 month ago

On June 12, 2026, I won the Grand Jackpot at Asian Fortunes by Novomatic with a stake of €1.00 - it was €10,000.00.
The money was fully paid out on Monday, June 15th (including a KYC verification which took place on Monday).
This has been my biggest win so far, and the payout went smoothly.
The jackpot was hit on the 2nd spin of the game - unbelievable, but true!
I'll be playing there more often now because I know I'll get my money there!
I played without a bonus, by the way.
And FYI: For everyone who keeps saying the RTP is bad, the casino can't do anything about that! - That's up to the game providers whether or not a game results in a payout.
Many players expect a €5000 win with a €500 deposit, but those who gamble lose.

Thanks Wildz.de - Keep it up!

Fast payout
Schnelle Auszahlung
KYC verification completed within a few hours
KYC Verifizierung nach wenigen Stunden

• 4 months ago

Wildz stands out for its incredibly user-friendly interface and seamless navigation. The highlight for me is definitely "Wildz TV"—a unique streaming innovation I haven’t encountered elsewhere. It’s a game-changer being able to interact directly with hosts and win free spins during promotional hours. The community aspect is equally impressive; the chat is full of dedicated players who make newcomers feel instantly welcome.

Customer service is another strong point. Whenever I’ve had questions regarding my account or rewards, I’ve been connected to excellent support staff rather than being stuck in an endless loop with a bot. I’ve never run into a major issue, and knowing real help is available makes for a very reliable experience.

Withdrawal process is quick and hassle free, support staff are second to none, game rtp are spot on

bonuses are a little bit shy of exciting. If you are someone who looks for bonuses then maybe try somewhere else. I myself prefer to stay away from bonuses so this does not affect me.

Wildz Casino Ontario

Hey Drifta76!

Thanks for the review — really glad to hear you’ve been enjoying the experience, especially Wildz TV, the community, and the support from our team!

Also appreciate the honest note about bonuses — feedback like this is always helpful for us.

Thanks again for sharing!

• 1 year ago

I was really impressed with how well this casino organizes its game selection. You can filter by provider or category, and they even let you test out most games in demo mode before betting real money. However, I noticed that some big-name game providers weren’t included, which meant I couldn’t play a few of my favorite slots. The welcome bonus was also a bit rushed—the validity period felt too short to make full use of it. Overall, it’s a user-friendly platform with some nice features, but the game selection could be a bit more complete.

Well organized game library

Some game providers missing

• 1 year ago

I had a little hiccup in the beginning (my own fault). Tom sorted it out without an issue, and gave me some bonus freespins to compensate my clumsy fingers putting a restriction on my own account 🤣
One email amd it was sorted straight away. No fuss, quick loading website.
Fast withdrawals is an added plus.

Fast Withdrawal
Top Notch Senior Management Team
Awesome Rewards
Quick Loading Website
No Fuss, Just Fun

Clumsy fingers will put a restriction on account. Watch what you're doing 🤣

• 1 year ago

I’d recommend this casino to anyone just starting in the online gaming world. The classic slots and blackjack games provide a great foundation, and the FAQ section is a lifesaver for newbies. However, experienced players may find the lack of withdrawal options and absence of phone support to be limiting. It’s beginner-friendly but not without its flaws

Classic games
helpful FAQs
beginner-friendly.

Few withdrawal options
no phone support

• 1 year ago

At the beginning, my winnings of 1500 euros and 500 euros were paid out quickly. Now I've been waiting for a week for the next winnings of 1000 euros. I'm being kept waiting and apparently it has to be checked again.
But the worst thing is that deposits that were cancelled are still debited. If you deposit your credit card, the CVV automatically stays there and nobody knows that. Now I had to have my credit card blocked because the deposit amount was debited two or three times on several days. So I didn't win anything, but lost a lot. STAY AWAY

Everything was great at the beginning
Am Anfang alles toll

Double debits
Doppelte Abbuchungen

• 1 year ago

I played here for several months and when I called to update new email address they claim it was updated but I cannot log into account.

game selection is decent.

They write an email saying "congratulations, your email address is updated and ready to go". I try to sign in, and suddenly, it doesnt work. Emails go unanswered. They have very poor to non existant customer service. Spend your hard earned money elsewhere.

• 2 years ago

Wildz is a very good casino, I used to play here a lot and the site is 100% reputable. Payouts are easy and quick.

Fast payouts
Schnelle Auszahlungen
Good support
Guter Support

• 2 years ago

Awesome bonuses!! Most bonuses come with low wagering, which I love.

A lot of games
Fast withdrawals
Low wagers on bonuses

Slow live support

• 2 years ago

What can I say except what a mafia Casino! I'm so effen angry at this Casino. Here is my review:
At first I was satisfied and gambled for over 24.000€ during several months, counting both winnings and losses. My winnings were much higher than losses for cirka 90% of my time being a customer of Wildz. At one time my winnings were 14.000€ and my losses 2.000€
However, when my win to loss ratio had become even and then following that my losses increased, i.e. win/loss ratio was cirka=12.000€/14.000€, suddenly neither one of my registered credit/debit cards at Wildz, which I had used both many times, worked. At first I could only deposit and then within an hour I couldn't withdraw funds. I contacted live support and inquired as to why my cards did not work. The rep could not answer the question except to say that he had no idea why. He offered to check my account and find out why. My response was please do and that I would wait. When he came back he threw a section of the Casinos T&C's at me regarding verification and re-verification and said I needed to verify myself. This is a very important point as he did not say that I had to re-verify or verify myself again. Only that all customers must verify themselves. Spoke to me like I was a brand new customer and the answers all to that one point. No answer why my cards didn't work nor, when asked, why I needed to verify myself again so soon. Nothing in that section of their T&C answered my question(s) regarding my cards suddenly not working nor why they were asking me to re-verify so soon. Also I couldn't understand why the rep kept answering me like I was new and therefore needed verification.
I therefore proceeded to ask him for a more specific answer(s). He became rude, pointed to the section of their T&C that he had sent, then simply left the chat and closed it. Leaving me understandably frustrated but mostly confused and shocked by his attitude. I then send an email to support and asked them the same questions. Same response...not one answer to a single question, only that same section in their T&C. Email support also answered me like a new customer and the only reply besides their T&C was that all customers need to verify their identity.....eh duh...hello!!
I decided after this that I would never play there again and decided to close my account Now at the time I had accumulated 75 free spins and had real money in my account. I open their website and started to sign in....or rather tried to sign in....as I quickly found out that I was unable to do so, as Wildz had locked me out of my account without warning. So even if I had wanted or planned to send the re-verification information again I couldn't!!!
This all happened cirka within a 24 to 36 hour period. I immediately inquired by email as to what the meaning was of locking me out of my account. Especially since I had real money in my account plus 75FS! Also, how the hell they expected me to verify myself again if I couldn't even sign in. I received no response from support except first AGAIN the same section of their T&C and treating me exactly the same as if I had just opened an account. Then only automated replies!
I tried sending several more emails asking what was going on and demanded access to my account. They never gave me an answer or reason for any of this. Simply locked me out of my account and stole my remaining balance as well as the 75fs.
So I say to everyone here who is considering using this Casino to be very careful. I had never had an issue with them and had been satisfied with their service, web design and games. Also the Casino had never had an issue with me nor had I ever broken one rule or done something wrong. Everything seemed to go to hell for me as soon as my loss ratio had gone to around 14.000€ compared to my win ratio of around 12.000€. That fact is the only thing I can point to that was different besides suddenly not being able to use my cards..
The only time I heard from them again was to answer my final email, in which I requested my money be returned immediately. Also that they close my account due to their behavior towards me and keep their 75fs. Their response had nothing to say except that they would close it. Nothing about my money or my earned fs.
I wish to reiterate here once again, the fact that I had never, not once, broken a single rule in their T&C nor had I ever attempted to do so.
I have never ever encountered anything even remotely similar to this experience. Nor could I have ever even imagined such treatment of a very loyal and frequent gambler at a Casino with Wildz's apparent high score on Guru and their size.

DO NOT TRUST THIS CASINO!!!

Nothing

Worst treatment ever by an online casino I have encountered Also they steal your winnings (fs) and your REAL money balance

• 2 years ago

Superb casino. Nice website and bonuses. I also think they have a wide selection of games. Fast withdrawal and I am not sure If there are limits of withdrawals, but I withdrew 5t in one day.

Nice website
Good welcome bonus
Fast payouts
Easy withdrawal

Customer support is bad

• 2 years ago

Played at wildz and their sister casinos for awhile now, I don't write reviews until I do a withdrawal, so recently got a withdrawal, which they paid overnight, good selection of games and overall fair casino to play at.

Game selection
Pay to visa over night

• 2 years ago

Customer service is a bad joke. I was demonstrably not credited with 18.43 euros for a slot. This error is obvious as the game progresses. The employees have been either unwilling or unable to fix this error for days. When asked, there is always the same standard answer that has absolutely nothing to do with the topic.
Fortunately, this is only a very small amount. I have reported this company to the regulator. Also to protect other players.

There is nothing positive
Es gibt nichts positives

This "customer service" is a bad joke.
Dieser "Kundenservice" ist ein schlechter Scherz.

• 2 years ago

I guess they don't care about the gambling problem at their casinos. I have closed 2022 account due to problem gambling and their sister casinos also and still got them open again

• 2 years ago

This Casino was a Nightmare trying to Withdraw my winnings.. Months to Years as the same $2000 amount sat there... The emails came they gave me a ticket number... Something about Tickets...
Their stalling weird Emails gave so much anxiety... Wish there was some kind of Online Casino Police, for the Players...
ALSO Like all online Casinos you are asked FIRST: Your I.D, personal banking information "then Maybe a Withdraw". In which you will more so never get it.(causing large amounts Anxiety etc.).. But now your personal information is in their possession and we are more so just a bank and Personal info. kind of like Sam Bankman

Wildz Casino Ontario

Hello riverdustmine1,

I am sorry to hear that the withdrawal process has caused you this much harm.

We are doing Know Your Customer procedure to ensure the account really belongs to you and the withdrawal gets to the right owner. Sometimes this procedure may take some time but we assure you the withdrawal will be given once the procedure is done.

Ticket numbers are given to every contact we get and any ticket number can be referred to when talking with our customer support so they can be referred to earlier discussions.

Regarding your personal information, we take privacy extremely seriously and work hard to keep your data safe. To get more information about the data security please check our Privacy Policy on the bottom of our site.

I would suggest you to contact our customer support so your issue can be investigate further.

I wish you a happy day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 2 years ago

In direct comparison with 5 other sites. After 2 months I came to the conclusion: Wildz has by far the worst statistics, despite a deposit of €400. The stakes at Grade are just under €900. All providers played and is inadequate. When leveling up I hit the same result 14 times in a row. In roulette it is mathematically improbable that the same color comes up 7 times in a row and the chance is 50/50. Here at 1/6 or 1/8 and 14 times. Hmm don't tell me that could happen, lying is fine

Depositing works without verification
Einzahlen klappt ohne verifizierung

You need a computer to verify the payment method
Für Verifizierung der Zahlmethode Brauch man einen Computer
Verification alone is not enough to pay out
Verifizieren alleine reicht nicht zum auszahlen
RtP is predominantly 0-50%
RtP ist überwiegend 0-50%

• 2 years ago

When You put money everything is fine, but when You want to withdraw it You have to verify your account.They ask You for documents and you send them and they are rejected even if You send documents that support your Home adrees. It is almost impossible to validate the account and therefore I cannot withdraw My money.I've been trying to withdraw My money for almost a month, the support service is terrible and they don't help you at all, they ask You to send new documents. I do not recommend this casino. I have been playing for years and this one is undoubtedly worse. It also only has to 2 payment methods, only with tranference or card. It is very late in any casino.

Wildz Casino Ontario

Hello Pradowilsonleonardo,

I am sorry to hear that you have faced some issues with our verification process.

Unfortunately I can not disclose any personal information here but I can assure that the verification process is legitimate, and we will send you some advices to help you with your verification.

Please be aware that not every payment method is available in each country, but I hope we can add more payment methods in the near future.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 3 years ago

My game got stuck in bonus mode. I cannot collect reward i have tried talking with customer suppirt four over a month. But they just say i will get answer on my email and I'm not getting anything.

Then i need to contact them again explain all the situation and it's still the same

Customer service don't exist there!

Avoid this casino!!!!!!

Not professional
No customer service
Note replying for enrolemails

Wildz Casino Ontario

Hi Sebsjnk,

I am sad to hear you have experienced bad time with us.

Regarding these stuck game rounds our team contacts the game provider to check these issues. Unfortunately there still may be some issues and the investigation may take some time, but these issues will be fixed.

Lets hope this issue will be fixed as soon as possible.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 3 years ago

Not the Wildz.com of yesteryear. Although customer support is available 24/7, the user only gets very general answers & (in my experience) even clumsy and untruthful answers!!

Who plays here should not forget:
5% tax on every single spin ‼️

Withdrawals without hurdles
Auszahlungen ohne Hürden

Foolish & taciturn customer service
Törichter & wortkarger Kundenservice
Deposit bonuses rarely available
Einzahlungs-Boni selten verfügbar
Deposit bonuses with 45x wagering
Einzahlungs Boni mit 45x Wagering
Deposit bonuses even across the real money account (45x wagering)
Einzahlungs Boni sogar übergreifend auf das Echtgeldkonto (45x Wagering)

• 3 years ago

The perfect casino is still a long way off. Why such an old design? Why are there so few game categories? Where are the other providers? Small selection of live games, competitors have many times more. But in general the casino itself is normal and you can play.

• 3 years ago

It was a unique experience with playing and winning. There is nothing better than entertainment combined with earning profits that I could easily transfer to my wallet. Thanks to the services team who gave me many tips. I had a great time with challenge and excitement

• 3 years ago

One of the best casino without worrying about making withdrawal, very fast, no hassle no conflict just choose etransfer in making cashout then in just less than 5hrs i got ny winning fash... compare some other Casino out there !!! when you making withdrawal gosh its the end of the world.. Like those untrusted scam illegal casino pretend to be a decent Example are Dukes Casino Lucky Draw..

fast withdrawal

bonus and promo is a sucks sometimes

Wildz Casino Ontario

Hi hmanansala,

Thank you very much for your kind review.

We are happy to hear that you have won with us and that you got your withdrawals fast.

Regarding the bonuses and promos lets hope that we can add something that you would also like in the near future.

I wish you more luck with winnings!

Sincerely,
Sebastian
Customer Representative
Wildz

• 3 years ago

Really bad I won 2000 and they
Didn't pay it to me. It froze up
On me tried to log back in and
It said problem 404 contact
Support. They mucked me
Around for days what a scam

Run bye monkeys

Wildz Casino Ontario

Hi Wildscasinoscam,

Thank you for leaving us a review.

Unfortunately, I am not able to look further in to what has happened and I can not disclose this in a 3rd party site.

If you contact our customer support there should be a reasonable explanation or reason for this.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 3 years ago

Amazing casino, excellent game selection,after verification process is complete the withdrawal process is a breeze and is quick. Usually in my account 2 business days after requesting withdrawal.

Good game selection
Fair wagering requirments on bonuses
Good customer service who will resolve any problems quickly
THEY ACTUALLY PAY WINNINGS!!

Not many free spins/bonuses offered often,but do offer spins when you level up

Wildz Casino Ontario

Hi Jayc001,

We appreciate your great review of us.

I am happy to hear that you have liked our game selection. We have an automated reward system for bonuses so as you play you get more rewards, but keep your eyes open for any offers that may come.

I wish you a wonderful day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 3 years ago

I like this casino a lot. Fast deposits. Never had any problems.

I like the rewarding system
Fast payments

Live support is slow sometimes

Wildz Casino Ontario

Hi Orly1,

Thank you for the nice review that you have left about us.

We are happy to hear that you have not had any issues and fast deposits.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wildz

• 4 years ago

good CS
quick withdrawals
level up system good
easy interface

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