HomeOnline CasinosWheelz Casino Review
Wheelz Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
Withdrawal limits
Not Limited for EUR
Rootz Limited
2022
> $20,000,000
OverviewBonusesUser reviews26Safety Index explainedDiscussion1Payment methods11
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Wheelz Casino Review

Wheelz Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Wheelz Casino has a High Safety Index of 8.9, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Carry on reading our Wheelz Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Wheelz Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Wheelz Casino Terms and Conditions as part of our review of Wheelz Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Considering our estimates and the factual data we have collected, Wheelz Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, Wheelz Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Wheelz Casino having a Safety Index of 8.9, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

Note: To the best of our knowledge, Wheelz Casino is associated with 7 other online casinos. The Safety Index of Wheelz Casino takes into account the qualities of all the interconnected online casinos.

T&Cs of Wheelz Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Wheelz Casino to be somewhat unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Wheelz Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 533 black points in total, out of which 499 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Wheelz Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Based on the 26 user reviews of Wheelz Casino in our database, it has a Good User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of Wheelz Casino

Wheelz Casino is in the ownership of Rootz Limited and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Wheelz Casino holds a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.

Withdrawal limits, win limits, and payment method options

Wheelz Casino supports 11 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, SOFORT Überweisung, Trustly, PayPal, MuchBetter, Online Uberweisen.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Wheelz Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7
French No Yes Yes24/7
Norwegian No Yes Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Wheelz Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Wheelz Casino as good.

Slots and casino games at Wheelz Casino

Wheelz Casino gives players an option to play these types of games: Slots, Jackpot games.

The casino's game library includes titles from 11 providers. This includes Merkur Gaming, Play'n GO, Pragmatic Play, ELK Studios, Push Gaming, Wazdan, Greentube, Oryx Gaming, Gamomat, Swintt, Synot Games.

Bonuses and codes offered by Wheelz Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Wheelz Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Wheelz Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (11)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (11)

  • Pragmatic Play
  • ELK Studios
  • Push Gaming
  • Play'n GO
  • Wazdan
  • Merkur Gaming
  • Greentube
  • Gamomat
CASINO SCREENSHOTS
wheelz_casino_de_homepage_desktop
wheelz_casino_de_game_gallery_desktop
wheelz_casino_de_promotions_desktop
wheelz_casino_de_promotions_mobile

Positives

  • Simple and clean website design
  • Various responsible gaming options available
  • Live chat support is available 24/7
  • Fast withdrawal processing based on players experience
  • Unlimited withdrawals
  • Payments by PayPal are available

Negatives

  • Small selection of game providers
  • Customer support via phone is not available

Interesting facts

  • Local version of an international casino
  • Casino available only for players in Germany
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 08 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Wheelz Casino bonuses

Browse all bonuses offered by Wheelz Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (26)

User reviews of Wheelz Casino

This is a place to share experience with Wheelz Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 months ago
Wheelz Casino is solid, but there are both pros and cons. The selection of games is decent and the interface is relatively easy to navigate. However, the bonus offers and promotions could be a bit better. Also, the withdrawal times could be faster. Overall, it's an acceptable choice, but there's definitely room for improvement.
  • Good game selection
  • easy navigation
  • Weak bonus offers
  • slow payouts
• 4 months ago
I opened my first and only account here and made my first deposit.as soon as they accepted my deposit my account was locked demanding verification so i verified my number via code sent to my number as a text. Email verified sent in my id government issued as well as documents stating my residence and proof of deposit and they refuse to unlock my account they also refuse to refund my deposit.Do not deposit here
  • Locked account after sign up
  • Locked account after first deposit was accepted
  • Impossible verification ptocess
• 6 months ago
Awesome product with good RTP and great bonuses. Also wager on bonuses is smaller then in other casinos. I've just started playing here, but so far all good.
  • Licenced
  • Good bonuses with low wager
  • High rtp
  • No live games
• 1 year ago
By all means a good casino, good games and support, just wanted to let people know that they have technical issues when it comes to withdraws now. Been waiting a bit for my withdraw.(all casinos operated by Rootz has the issue)They wont disclose what the issue is.
• 1 year ago
It's the last garbage and scam Stay away, real money is converted into play money and that has to be wagered 35 times so that you can pay it out and my account was simply blocked without a reason, keep your hands off it cheek
  • cheating cheating
  • Dubious fakes
Wheelz Casino
Hello chans3794,

I am sorry to hear that you have not had a nice time with us.

Regarding the bonus money, that is a Balance Booster Bonus we have that you must have claimed before depositing where the balance gets converted to bonus money.

You are able to contact the customer support when you notice this and the balance could be converted back to the original deposit, unless you have played with the funds already.

I would recommend you to be in contact with our support again regarding this so we could investigate this and possibly fix the issue.

I wish you a nice day!

Sincerely,
Sebastian
Customer Representative
Wheelz
• 2 years ago
good casino , I liked the selection of games and slots , but unfortunately not all payment methods are available .
  • huge selection of games and slots
  • not all payment methods are available
Wheelz Casino
Hi Teddyy,

Thank you for the nice review you have left.

It is great to hear that you like our game selections and we are getting more games all the time!

Unfortunately not all the payment methods are available but hopefully we will get the payment method that you like added to our site in the near future.

Again, thank you for the great review that you left about us and have a wonderful day!

Sincerely,
Sebastian
Customer Representative
Wheelz
• 2 years ago
I got the welcome bonus and loved it + 20 free spins without a deposit for new players!
The casino has a really good selection of games and I had a really good time
Wheelz Casino
Hello ericfran32,

Thank you for taking the time to leave this review!

We are glad to hear you are loving the vast game selection, as well as the Welcome offers. We hope, you continue having a good time at Wheelz.

We would also like to take this opportunity to mention our new sister casino Chipz - a Pay'n Play brand, meaning you can easily log in and deposit using only your online banking! And the best part - all of the rewards there are wager free!

Best regards,
Jenny
Customer Representative
Wheelz
• 2 years ago
They closed my account for no reason and kept my 200 that was in my account. Do not play this casino, they rip you off and ask you to upload documents and keep asking when you already did and they verified it. Scammer casino, truly DONOT PLAY THIS CADINO THEY WILL JUST TAKE YOUR MONEy
Wheelz Casino
Hi chantels0210,

It is unfortunate to hear about the KYC issues you have had with claiming your wins. Unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities.

Either way I want to thank you again for your review and to wish you a lovely day!

Sincerely,

Sebastian
Casino Representative
Wheelz
• 2 years ago
There are some problems with the casino. You also can know it from others' opinions.
Wheelz Casino
Hi Bebinjo225,

It is unfortunate to hear that you have had problems with our site, but thank you for your review.

If there are any problems in our site these should be solved by visiting our customer services and explaining the issue.

I wish you a nice day!

Best regards,
Sebastian
Customer Representative
Wheelz
• 2 years ago
This casino has all the limits there is. 1.00 € and 5 seconds rule. The rewards are just ridiculous. Always the same games and always the same stakes and a maximum of 20 free spins. Absolutely unattractive.
  • Nothing ! Because a typical German licensed casino
  • Very boring actions.
Safety Index explained

Safety Index of Wheelz Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wheelz Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Wheelz Casino and related casinos (99)

99All1Opened12Not solved24Solved62Rejected

Complaints directly about Wheelz Casino

Complaints about related Spinz.com Casino (Same management)

Complaints about related Wildz Casino (Same management)

Complaints about related Chipz Casino (Same management)

Complaints about related Caxino Casino (Same management)

Show more complaints (+25)
Discussion

Wheelz Casino Discussion

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