- Unprofessional customer support
- Bonus and promotion without clear terms and conditions
Our independent casino review team has taken a detailed look at Volcano Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Volcano Casino has an Above average Safety Index of 7.2, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Volcano Casino review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Volcano Casino Terms and Conditions as part of our review of Volcano Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based upon our estimates and collected information, we consider Volcano Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Volcano Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Volcano Casino having a Safety Index of 7.2, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Volcano Casino during our review.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found no relevant complaints about this casino.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 1 player review of Volcano Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews have been made available in the User reviews section of this page.
Volcano Casino belongs to Vezuv D.O.O. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Volcano Casino is licensed by regulatory authorities in Montenegro.
Volcano Casino accepts 10 payment options. This includes: Skrill, Mastercard, VISA, Maestro, Skrill 1-Tap, SMS, AllSecure, USSD, Cash deposit, Hipotekarna Banka.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits | Win limits |
---|---|
Unlimited | EUR 100,000 daily net win limit |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Volcano Casino.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | |||
Montenegrin | 24/7 |
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Volcano Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Volcano Casino to be average.
You can play these types of games at Volcano Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.
Titles supplied by 18 casino game providers are available. This includes NetEnt, Novomatic, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Evoplay, Habanero, Tom Horn, Greentube, Synot Games, Swintt, Authentic Gaming, 7Mojos, Fazi, Amusnet (EGT), Spribe.
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Volcano Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Volcano Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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