OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods

Read our VivatBet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

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Pros and cons

Unlimited monthly withdrawals
Live dealer games are available

Win limit per spin
Limited choice of payment methods

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 13 Not Available: 2

Game providers

Show all (23)

Payment methods

Transaction limits

Withdrawal limits

Not limited for RSD

Win limits

15,000,000 din

Per spin

Applied to progressive jackpot wins

Language options

Website

Available in 7 languages

EnglishChineseFrenchGermanBosnian 2 more

Live chat

Available in 2 languages

EnglishSerbian

Customer support:

Available in 2 languages

EnglishSerbian

Licensing authorities

Serbia
Verified

Casino screenshots

VivatBet Casino Review

Before you sign up at VivatBet Casino, here is what our team of casino experts found. We used our casino review methodology to look at what it offers and how it measures up. A range of factors, including the casino's Terms and Conditions, licenses, player complaints, support, and limits, were all checked by our team. This helped our reviewers see how safe and fair this casino really is.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. VivatBet Casino has a Below average Safety Index of 5.1, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Carry on reading our VivatBet Casino review to make an informed decision whether or not this casino is the right fit for you.

Is VivatBet Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the VivatBet Casino Terms and Conditions as part of our review of VivatBet Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Considering our estimates and the factual data we have collected, VivatBet Casino appears to be one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

Based on our findings, no important casino blacklists feature VivatBet Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in VivatBet Casino having a Safety Index of 5.1, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.

Terms and Conditions of VivatBet Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of VivatBet Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding VivatBet Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

User feedback and reviews of VivatBet Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

The user satisfaction feedback of VivatBet Casino shared by 9 users has resulted in a Good User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company information

VivatBet Casino is owned by Playset d.o.o. Beograd, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

VivatBet Casino is licensed in Serbia.

Payment options, withdrawal limits and win limits

VivatBet Casino supports 7 deposit methods. This includes: Mastercard, VISA, Maestro, A Voucher, Monri, Dina Card, Alta Pay.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
Unlimited	RSD 15,000,000 per spin
	Win limit also applies to progressive jackpot wins!

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at VivatBet Casino can be seen in the table below.

Language	Website	Customer support	Live chat
English			24/7
German
Serbian			24/7
French
Bosnian
Chinese
Hungarian

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at VivatBet Casino, your account, withdrawals, or anything else. According to our tests and collected information, VivatBet Casino has a good customer support.

VivatBet Casino casino games and slots

Players can enjoy these types of casino games at VivatBet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 23 game providers are available. This includes NetEnt, Evolution Gaming, Red Tiger Gaming, Big Time Gaming, Betsoft Gaming, Playson, Red Rake Gaming, 1X2 Gaming, Iron Dog Studio, 3 Oaks Gaming, Kalamba Games, TVBet, Espresso Games, Hölle games, Thunderspin, Excellent Reel, Amigo Gaming, Mascot Gaming, 7Mojos, BF Games, Fazi, Aviatrix, Expanse Studios.

Bonuses and codes offered by VivatBet Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

As of right now, our database holds 4 bonuses from VivatBet Casino, including:

25% up to 47,000 din and 40 extra spins
25% up to 53,000 din and 45 extra spins
100% up to 35,000 din and 30 extra spins
50% up to 41,000 din and 35 extra spins

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

Owner Playset d.o.o. Beograd
Established 2024
Estimated annual revenues < $1,000,000

Casino Bonuses

VivatBet Casino bonuses

Browse all bonuses offered by VivatBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews

User reviews of VivatBet Casino

This is a place to share experience with VivatBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 9 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Fanilic

Bronze

Serbia

• 5 months ago

Registration was easy, and verification was completed within a few minutes. Everything works without any problems, withdrawals are fast and accurate. I use the app daily and so far I haven't had a single bug. Everything looks serious, so I have confidence to continue playing here.

VivatBet Casino

Hello user!

Thank you for your feedback. We are very happy to hear that the registration and verification process was quick, the app is stable, and the withdrawals are smooth and without delays. We really take care to make sure everything works as it should.

Kind regards,
Vivatbet Team

herrelva

Silver

Serbia

• 5 months ago

The odds are fair, the payouts are accurate. Support responds almost immediately — kudos.

VivatBet Casino

Dear user,

Thank you for your feedback. We are happy to hear that the odds are satisfactory, the winnings are accurate and the customer support is quick to help – we really do our best.

Best regards,
Vivatbet Team

siirsaar

Bronze

Serbia

• 5 months ago

I've been playing here for a while, but so far so good. Live works without interruption, the application does not crash or crash. Money is withdrawn without problems — recommendation!

VivatBet Casino

Dear user,

Thank you for your feedback. We are very happy that everything is working smoothly for you: streams are working smoothly, the app is not glitching, and withdrawals are seamless.

Best regards,
Vivatbet Team

Mag7

Platinum

Finland

• 8 months ago

Warning regarding this casino.

You can permanently close your account, but still return to play by making a deposit through Trustly as a "new" customer. This way you can bypass the bans. Even if you have requested a permanent ban related to gambling addiction. When you try to make a GDPR request from this casino, i.e. to get old conversations, they do not provide them. They either delete them, or do not even keep them in the first place. In other words, they practically violate the regulations. They take no responsibility for anything and do not admit any errors on the site. In my own experience, the customer service is very arrogant, and you do not get answers to any concerns. Hard to believe that this is an Estonian licensed casino. I have not come across a casino where they lie to the customer. In addition, I was blocked as soon as I discussed the matter. They are outright lying that no bans have been set.

Responsibility is missing
Vastuullisuus puuttuu
Poor customer service
Huono asiakaspalvelu
Violates regulations
Rikkoo säädöksiä

VivatBet Casino

Dear Mag7,

We understand your concerns regarding the GDPR request.

If you have any further questions or require additional assistance on this matter, please don’t hesitate to contact our Support Team at info@vivatbet.ee.

Best regards,
Vivatbet team

arlismai73

Bronze

Peru

• 10 months ago

The interface is user-friendly and easy to understand. I won a couple of times and the money arrived without delay, which pleasantly surprised me. There was a glitch once, but everything worked again after a restart. I'd like to see more games, but overall I'm satisfied. For now, I've decided to stay.

VivatBet Casino

Hello,

Thank you for your kind words about our service.

We're delighted to know that you had a positive experience, and we truly value your feedback and support.

Best regards,
Vivatbet team.

Dingo7Don

Bronze

Canada

• 11 months ago

Overall, my experience was quite good. I was able to navigate the site without any problems, and the design is very intuitive. The deposit process was quick and easy, which I appreciated. Customer service was very friendly and responded promptly and courteously.
What I liked least is that there are few payment methods available and the site can sometimes be slow. I also think it would be better to have more game providers. Still, the withdrawals are fast, which adds a lot of points.

Fast refunds, good customer service, excellent design
Reintegros rápidos, buena atención al cliente, excelente diseño

Few payment methods, slow website, missing game providers
Pocos métodos de pago, sitio web lento, faltan proveedores de juegos

VivatBet Casino

Hello,

Thank you for sharing your experience with us.

We're glad to know you enjoyed the navigation, design, and customer service, as well as the speed of the deposit and withdrawal processes. We sincerely appreciate your comments and hope to continue earning your trust. If you have any other suggestions or need assistance, please don't hesitate to contact us.

Sincerely,

The Vivatbet team.

Ints

Bronze

Estonia

• 1 year ago

This site limits theoretically profitable bet winners very quickly, stay well away, do not waste your time.
They even did not let to cycle through the first deposit bonus, before limiting account to 0 eur bet sizes, resulting in wasted time.

Variety of sports and markets, including some minor leagues
Quick customer support replies
Good mobile app

Limits accounts very quickly

VivatBet Casino

Hi Ints,

Thank you for sharing your experience.
We understand how frustrating this situation is. Your feedback is incredibly important to us, and we value every customer.
Also contact our support team info@vivatbet.ee for more help and information.

We wish you a nice day.

The Vivatbet team

vermuti

Bronze

Finland

• 2 years ago

The bonus didn't work, I spent more than an hour in the live chat complaining about it while the customer service person played dumb. On other sites, such a thing has been handled in less than five minutes.

It was not possible for them to add the bonus manually, even though they admitted that the error was in their system!

Pretty good odds, well functioning site
KYC was fast

Live support is unbelivebly bad

VivatBet Casino

Hi Vermouth,

Thank you for your feedback.
We apologize for the bad experience given by the customer service in the chat. We understand how frustrating and disappointing it can be when expectations are not met, and for that we are truly sorry. We ask that you contact our customer service team by email info@vivatbet.ee .

We wish you a nice day and we are still at your disposal.

The Vivatbet team

Mamelukkikala86

Silver

Finland

• 2 years ago

They don't pay repatriations. I do not recommend it to anyone based on my own experience.

Pages
Sivut

Casino
Kasino
Withdrawals
Kotiutukset
Customer service
Asiakaspalvelu

VivatBet Casino

Hello Mikkosiikila,

Thank you for your feedback.

We are very sorry that you have experienced problems with our service.
Contact our customer service info@vivatbet.ee and describe the problem encountered. Our team will be happy to help you.

We wish you a nice day.

The Vivatbet team

Safety Index explained

Safety Index of VivatBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of VivatBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.1/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

Detection of some basic betting techniques may result in confiscated winnings
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
Read less
Read more
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
Read less
Read more

Other factors

Low win limit: 15,000,000 din / spin or game round

Complaints about VivatBet Casino and related casinos

(6)

6All0Opened0Unresolved1Resolved5Rejected

Complaints directly about VivatBet Casino

Our verdict Player stopped responding

Player’s winnings are wrongfully capped.

The player from Ireland had complained that Vivat Bet Casino had wrongfully capped his winnings at €300, despite him having won €1,949.50 after fulfilling wagering requirements. He claimed that there had been no prior disclosures regarding this cap in the casino’s terms or bonus rules, and he sought assistance in recovering his full winnings. The complaint was handled by the Complaints Team, who had attempted to contact the casino multiple times without success. After the casino requested reopening the complaint and explained that the winnings cap was stated in their promotional terms, the player failed to respond to further inquiries. Due to the lack of communication from the player, the complaint was marked as rejected.

Read moreRead less

Closed Submitted: 09 Jan 2026

Disputed amount: €1,949

Our verdict Player stopped responding

Player's withdrawal has been disabled.

The player from Ireland was unable to withdraw his balance of 848€ due to withdrawals being disabled on his account without explanation. He had contacted the security team a week prior but had not received a response, leading him to believe the casino might be a scam. The Complaints Team attempted to gather more information, but the player did not respond to follow-up messages. As a result, the complaint was rejected.

Read moreRead less

Closed Submitted: 23 Sep 2025

Disputed amount: €848

Our verdict Other

Player’s winnings have not been credited.

The player from Finland faced issues with Vivatbet regarding free spins that did not work properly, preventing his winnings of 1.33€ from being transferred to his balance. Despite multiple communications with customer support, he received no timely responses and felt ignored, as he could not access his funds due to the unresolved situation. The Complaints Team clarified that the casino stated the winnings from free spins had to be wagered before they could be converted into withdrawable funds. Since the player did not meet the wagering requirements, the winnings expired, and the casino concluded that all promotional offers had been fulfilled. The Complaints Team indicated there was little further assistance they could provide in this matter.

Read moreRead less

Closed Submitted: 16 Jun 2025

Disputed amount: €1

Our verdict Player stopped responding

Player's welcome bonus has been denied.

The player from Finland faced issues with the welcome offer from the casino, where his winnings from 250 free spins (€15.5) did not appear in his balance. After contacting support multiple times, he received template responses and felt ignored, especially after requesting chat logs related to his conversations, which were also not acknowledged. The Complaints Team was unable to proceed with further investigation due to the player's lack of response to inquiries and reminders, leading to the closure of the complaint. The player retained the option to reopen the complaint in the future if he chose to resume communication.

Read moreRead less

Closed Submitted: 17 May 2025

Disputed amount: €16

Our verdict Other

Player requests a refund due to unsatisfactory customer support.

The player from Armenia had expressed dissatisfaction with the casino's customer service and his inability to control his gambling activities. He had requested a full refund of his deposits and was also dealing with issues regarding document verification. However, the player later acknowledged that he had submitted the wrong complaint. The Complaints Team noted that the player had submitted two complaints about the same issue and decided to reject one while keeping the other open. They had advised the player to submit only one complaint per issue in the future.

Read moreRead less

Closed Submitted: 31 Jan 2024

Disputed amount: 1,000,000 AMD

Our verdict Case closed

Player’s winnings haven’t been received yet.

The player from Finland had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received at that time. The delay appeared to be due to the casino's request for additional verification documents, specifically a different angle photo of the player's passport. After the requested documents were provided, the player's account was verified and their withdrawal was successfully processed. The complaint had been resolved and closed by the Complaints Team.

Read moreRead less

Resolved Submitted: 26 Sep 2023

Disputed amount: €523

Discussion