HomeOnline CasinosVera&John Casino UK Review
Vera&John Casino UK Review

Casino closed

Vera&John Casino UK has been closed and no longer operates.

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Dumarca Gaming Ltd
2011
> $20,000,000
OverviewUser reviews233Safety Index explainedDiscussion1

Casino closed

Vera&John Casino UK has been closed and no longer operates.

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Vera&John Casino UK Review

Vera&John Casino UK has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Vera&John Casino UK has a Very high Safety Index of 9.8, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our Vera&John Casino UK review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – Vera&John Casino UK fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Vera&John Casino UK, we read and assessed Terms and Conditions of Vera&John Casino UK in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, Vera&John Casino UK is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Vera&John Casino UK on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Vera&John Casino UK having a Safety Index of 9.8, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Note: According to our records, Vera&John Casino UK is related to 7 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Vera&John Casino UK.

Vera&John Casino UK T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Vera&John Casino UK during our review.

Player complaints related to Vera&John Casino UK

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 1 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 42 black points in total, out of which 10 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Vera&John Casino UK

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

The user satisfaction feedback of Vera&John Casino UK shared by 233 users has resulted in a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Vera&John Casino UK company information and licenses

Vera&John Casino UK belongs to Dumarca Gaming Ltd and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Vera&John Casino UK has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).

About payment methods and win and withdrawal limits

Vera&John Casino UK accepts 9 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, PayPal, Maestro, Online by transfer.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Vera&John Casino UK.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Portuguese Yes Yes Yes
Japanese Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
Swedish Yes Yes Yes
Norwegian Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Vera&John Casino UK, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Vera&John Casino UK to be professional and fast.

Casino games and slots available at Vera&John Casino UK

You can play these types of games at Vera&John Casino UK: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Keno, Scratch cards, Other card games, Other games.

Titles supplied by 46 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, iSoftBet, Scientific Games (SG Digital), Amaya, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Lightning Box, Leander Games, Rabcat, 2By2 Gaming, Realistic Games, Relax Gaming, Ho Gaming, Plaingaming, Oryx Gaming, Slingo, Slingshot Studios, Skillzzgaming, Gamevy, Fortune Factory Studios, Gamomat, Kalamba Games, Side City, Core Gaming, Cadillac Jack, Colossus Bets, STHLMGAMING, Just For The Win, SunFox Games, Bet Digital, Games Lab, Foxium, Triple Edge Studios.

Vera&John Casino UK bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Vera&John Casino UK in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Vera&John Casino UK bonuses to learn more about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
No jackpot games
No live games
No poker
No craps
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (8)
English customer support
All languages (8)
English live chat
All languages (8)

Game providers
Show all (46)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Big Time Gaming
  • Scientific Games
  • Yggdrasil Gaming

Positives

  • Popular progressive jackpot slots
  • Daily slots tournaments
  • High withdrawal limit
  • Extensive collection of live dealer games
  • Wide variety of casino games – over 700
  • Unique system of guaranteed wins up to €50 000
  • Good reputation after its setup in 2011

Negatives

  • Live chat support available only from 9am to midnight CET

Interesting facts

  • Website design catering to Asian players
Author & Guarantor: Zuzana Safran Last updated: 29 Apr 2019 Anything incorrect or missing? Let me know
Casino Bonuses

Vera&John Casino UK bonuses

Browse all bonuses offered by Vera&John Casino UK, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (233)

User reviews of Vera&John Casino UK

This is a place to share experience with Vera&John Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 233 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

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Casino Guru

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• 1 month ago
This casino shines in rewarding loyal players with an appealing cashback system and frequent promotions. However, the technical issues, especially during peak times, and the lack of mobile optimization hold it back from being a top-tier option. It’s great for regular players who can overlook these flaws.
  • Great loyalty program
  • cashback promos
  • regular updates
  • rashes during peak hours
  • poor mobile compatibility
• 9 months ago
There are frequent bonuses and the wagering requirements are 10x, which is pretty good compared to other sites. However, please note that this may only be the case in Japan, but if you use bank withdrawal, it will take between half a month and a month from the time you apply until the money arrives. At first, I thought it was just a lot of people withdrawing money temporarily, but recently the situation has been the same.
• 1 year ago
what I really like is their bonuses what is quite usefull. Also there aren't any erorrs and the support team is quite fast. very good games and designes.
• 1 year ago
At first you may not like the design of the site, as it is still an old template. But this design they make up for in efficiency and customer service.
I had played at the casino before, as it was very clear about the terms and conditions, and I recently made a profit of around 200X the value of my deposit, in addition to a huge list of games from the provider that I think is the best on the market, Play 'n Go.
What VJ is doing should be an example for other platforms, without bureaucracy, without testing the customer's patience. You won, congratulations! You lost, congratulations too!
  • Various game providers;
  • Fast customer service, even faster withdrawals;
  • Various payment methods;
  • Clear and fair terms and conditions.
  • Website with old design.
• 1 year ago
The most popular casino in the country, which didn't impress me. Nothing surprising, the usual bonus programmes, the simplest support, primitive games. Payouts are spot on, sometimes you have to wait longer than usual, which is not a plus. Maybe there were high expectations, which the casino failed to meet. Seems to me the casino deserves a solid 3
• 1 year ago
Great wonderful Casino only they are not giving me 100% bonus anymore after I won an amount in the Casino. everything works the slots the chat in real time everything wonderful plus give me more bonus verajohn because i don't make deposits no bonuses free spins i don't want hernane da silva mota hsm6656@gmail.com
  • Perfect, there's nothing wrong with fast withdrawal, wonderful machines that I like the most are the playngo games
  • There is nothing negative about this Casino, only that bonuses are not giving me any more so I am not playing looking for alternative bonuses in other casinos
• 1 year ago
I was very enthusiastic about Vera U d John unfortunately there is no more in my country (AUSTRIA)
But maybe someone can help me I want to contact this casino because I need my account details but I can't open them in my old web site
  • Tournaments are very interesting as is the bonus system
  • Very nicely furnished
  • Can't say anything negative
• 1 year ago
One of the most popular casinos in Japan, encountered at every turn. I decided to try it a couple of weeks ago. From the pluses is a good selection of games, high RTP, nice support. Out of the minuses was a long withdrawal process.
• 2 years ago
Overall a good place to play slots and games but verification is slow.
  • verification is slow
• 2 years ago
Really fast payouts, a good site, and a large amount of games! The support is not really nice to you sometimes tho, besides that it's a good place to spend your time.
• 2 years ago
Verification is slow and I don't feel like paying, so I can't be fooled by Japanese people.
• 2 years ago
If you win, you will have a difficult habit and all will be confiscated.
And if you make a complaint, you will be threatened to take legal action.
Safety Index explained

Safety Index of Vera&John Casino UK explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vera&John Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Vera&John Casino UK and related casinos (31)

31All0Opened9Not solved6Solved16Rejected

Complaints directly about Vera&John Casino UK

Show more complaints (+8)
Discussion

Vera&John Casino UK Discussion

Discuss anything related to Vera&John Casino UK with other players, share your opinion, or get answers to your questions.

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Payment methods

Vera&John Casino UK payment methods

Browse an overview of payment methods supported by Vera&John Casino UK, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill £10 - ?
-
- How to use Skrill
NetellerNeteller £10 - ?
-
- How to use Neteller
PaySafeCardPaySafeCard €10 - €900
Not Available - How to use PaySafeCard
Payz (ecoPayz) Payz (ecoPayz) - - -
VISAVISA £10 - £1,000
-
-
MastercardMastercard £10 - £1,000
-
-
PayPalPayPal £10 - ?
-
- How to use PayPal
MaestroMaestro £10 - £1,000
-
-
Online by transferOnline by transfer £10 - £5,000
-
-
Currencies
USD,EUR,GBP,BRL,CLP,NOK,SEK
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