Jannete as an analyst dedicates her full days to updating and maintaining our casino database. With her previous work experience in Human resources, she has a greater understanding of managing data and preserving updated information in our casino reviews. Interestingly enough, she worked as a traine...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jannete H.
Author
Jannete Hills
Casino Analyst
Jannete as an analyst dedicates her full days to updating and maintaining our casino database. With her previous work experience in Human resources, she has a greater understanding of managing data and preserving updated information in our casino reviews. Interestingly enough, she worked as a traine...
Our independent casino review team has taken a detailed look at Vera&John Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Vera&John Casino scored a Below average Safety Index of 5.2, which makes it a suboptimal option for most players in terms of fairness and safety. Read on to get the full picture on Vera&John Casino and decide if this casino is worth your time.
Fairness and safety of Vera&John Casino
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Vera&John Casino, we have looked closely into the Terms and Conditions of Vera&John Casino and reviewed them. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Vera&John Casino is a big online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Vera&John Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Vera&John Casino has scored a Safety Index of 5.2, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Note: As far as we are concerned, Vera&John Casino is related to 7 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Vera&John Casino.
Our Vera&John Casino T&Cs review
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Vera&John Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints filed about Vera&John Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 8 complaints directly about this casino in our database, as well as 27 complaints about other casinos related to it. Because of these complaints, we've given this casino 18,620 black points in total, out of which 1,988 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Vera&John Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
The user satisfaction feedback of Vera&John Casino shared by 13 users has resulted in a Mixed User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Vera&John Casino company data and licenses
Vera&John Casino is owned by Breckenridge Curacao B.V. and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.
Vera&John Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
USD 10,000 per week
EUR 1,000,000 per spin
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Vera&John Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Thai
Vietnamese
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Vera&John Casino, your account, withdrawals, or anything else. In our tests, Vera&John Casino's support team came across as fast and professional.
Vera&John Casino slots and casino games
Vera&John Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
Games from 59 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Ezugi, Eyecon, BGaming, Endorphina, Habanero, Leander Games, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), Relax Gaming, ScatterKings, Smartsoft Gaming, Phoenix7, Indigo Magic, Win Fast, Spribe, OneTouch, Galaxsys, Triple Profits Games (TPG), blitzcrown, SlotMill, Jade Rabbit Studio, PG Soft (Pocket Games Soft), Gaming Corps, Penguin King, Slingo, Animo, Slot Factory, Ela Games, Skywind Group, Gamevy, AvatarUX, Peter & Sons, Live88, Kalamba Games, Pragmatic Play POP, Shady Lady, Gametech, Just For The Win, Manna Play, 155.io, Hacksaw Gaming, Print Studios, Ruby Play, Ka Gaming.
Bonuses and codes offered by Vera&John Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 4 bonuses from Vera&John Casino in our database, including:
100% up to $150 and 88 extra spins
50% up to $200 and 88 extra spins
75% up to $150 and 88 extra spins
100% up to C$2,000 and 100 extra spins
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Breckenridge Curacao B.V.
Operator
Breckenridge Curaçao B.V.
Established
2011
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vera&John Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Vera&John Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Wanted Dead or a Wild
by Hacksaw Gaming
Book of Shadows
by Nolimit City
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Tombstone RIP
by Nolimit City
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Chicky Run
by PG Soft (Pocket Games Soft)
Game providers
Show all
(59)
Game providers (59)
Summary of player reviews
Guru AI
The game selection is popular, but some players felt payouts were poor and the games themselves were basic.
Casino Bonuses
Vera&John Casino bonuses
Browse all bonuses offered by Vera&John Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Vera&John Casino does not offer any bonuses to players from your country.
Summary of player reviews
Guru AI
Frequent bonuses and reasonable wagering requirements delight, however, some customers noted alterations to the no deposit promotion.
Payment methods
Payments
Browse an overview of payment methods supported by Vera&John Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(25)
Payment methods (25)
Transaction limits
Withdrawal limits
$10,000
per week
Win limits
€1,000,000
Per spin
Currencies
Traditional
Supported Fiat currencies.
USDCADTHBVND
Summary of player reviews
Guru AI
Many enjoy the variety of payment methods and swift cashouts, despite reports of occasional delays, fees, and withdrawal issues.
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
3 languages
EnglishThaiVietnamese
All languages (3)
English
Thai
Vietnamese
Live chat
Available in
3 languages
EnglishThaiVietnamese
All languages (3)
English
Thai
Vietnamese
Customer support:
Available in
3 languages
EnglishThaiVietnamese
All languages (3)
English
Thai
Vietnamese
Live chat rating
Excellent
Based on 8 tests
Date and tester
Rating
19 Dec 2025
Jannete H.
Good
19 Feb 2025
Katarina D.
Excellent
09 Feb 2024
Burak O.
Excellent
25 Sep 2023
Michaela S.
Excellent
22 Aug 2022
Tomas B.
Excellent
08 Oct 2021
Adam M.
Excellent
23 Dec 2020
Satrio Y.
Excellent
20 Jul 2020
Martin D.
Excellent
Summary of player reviews
Guru AI
While service was fast, many found customer support replies unhelpful and slow to address their concerns.
User reviews
User reviews of Vera&John Casino
This is a place to share experience with Vera&John Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 14 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Summary of player reviews
Guru AI
Games receive a slightly positive response, though bonuses also garner some approval. Payments, however, appear to be a frequent point of concern for players.
Casino Guru
We want players to understand gambling.
Browse user reviews
All
Bonuses (6)
Support (6)
Games (6)
Payments (11)
• yesterday
It was 32 red before they didn't buy it, everything was fine, everything worked according to the rules! They changed the name to Vera John and got a different license, that's where the real serious problems started! They gave me a booklet for two months, then suddenly they said they would take my money, right? I asked for an investigation, it turned out the Casino was wrong, so I got my winnings back! Then after a few days I won again, they complained again, but then I didn't get my money back, my winnings were confiscated, they cited the price, this is not worth it for the Casino! After that, they said that since Boabet and Verajon are casinos, I can't have an account on Boabet either, so they just closed it without any explanation! Be very careful with them, they really only go after the big players and take all the money without any reason, they come up with something!
32 red volt mielőtt nem vásároltak meg jó volt minden a szabályok szerint működött! Vera John névre váltotak és más engedeje lett na ott kezdődtek az igazi komoly gondok! Egy két hónapig füzetet aztán egyszer csak benyögtèk elveszik a pénzem ugye kiviszgalást kértem kiderült a Casino téved így visza kaptam a nyereményt! Aztán pár nap elteltével ismét nyertem ismét ugyan azt eljacotak de akkor már nem kaptam visza a pénzem nyeremenyem hanem elkobozták ára hivatkoztak ez a Casinonak nem eri meg! Utána ők azt mondták mivel a boabet és verajon egy casino így nem lehet fiókom a boabeten sem így azt is minden magyarázat nélkül csak úgy bezárták! Nagyon figyeljetek velük tényleg csak a nagy játékosokra menek és elvszik az egsz pénzt minden indok nélkül valamit kitalálnak!
No fear
Nincs ijen
Changing your page number is cheating
Oldala szám váltása csalnak
• 1 year ago
Overall, it is a very easy casino to play at, with bonuses being distributed regularly. However, in recent years, the withdrawal speed is not fast compared to other online casinos that require high-speed deposits and withdrawals in virtual currency, and there are negative points such as a 1-2% fee being charged without prior notice by going through a payment provider. In targeting the Japanese market and in the current climate, we believe that these two points will be factors that lower our rating when recommending cryptocurrency deposits and withdrawals, so we have downgraded our rating from the highest to a standard rating.
Unannounced fee incurred when withdrawing cryptocurrency Withdrawal time is 1-5 hours
仮想通貨出金時に発生する通知なしの手数料
出金時間が１〜５時間
• 1 year ago
The website’s loading speed is very slow, and it’s often inaccessible. Withdrawals also take a long time, and every time I contact customer service I have to wait in a long queue. I don’t find the experience very user-friendly.
• 1 year ago
I've been playing for about 10 years, but I was only able to withdraw the first time, and after that I just made deposits without any free spins. The payout rate was terrible, and I was always getting sucked in.
Withdrawals are reasonably fast and there is a no deposit bonus
出金はそこそこはやい
ノーデポジットボーナスがある
The no deposit bonus has recently been changed for the worse and is no longer available at all.
ノーデポジットボーナスが最近改悪されてひどい
まったくでない
• 1 year ago
Both sister brands have terrible customer service. Since withdrawals are not being processed at all, you should really stop playing at Vera John Casino and Yugado. I lost 120,000 yen and am not allowed to withdraw the remaining money. I wish it would really go bust. I have also sent a complaint email to Curacao, so I hope they respond quickly.
There are frequent bonuses and the wagering requirements are 10x, which is pretty good compared to other sites. However, please note that this may only be the case in Japan, but if you use bank withdrawal, it will take between half a month and a month from the time you apply until the money arrives. At first, I thought it was just a lot of people withdrawing money temporarily, but recently the situation has been the same.
At first you may not like the design of the site, as it is still an old template. But this design they make up for in efficiency and customer service. I had played at the casino before, as it was very clear about the terms and conditions, and I recently made a profit of around 200X the value of my deposit, in addition to a huge list of games from the provider that I think is the best on the market, Play 'n Go. What VJ is doing should be an example for other platforms, without bureaucracy, without testing the customer's patience. You won, congratulations! You lost, congratulations too!
A primeiro momento você pode não gostar do design do site, por ser ainda um template antigo. Mas esse design eles compensam em eficiência e atendimento ao cliente. Eu já havia jogado no cassino antes, por ele ser bem claro quanto aos termos e condições, e há pouco lucrei cerca de 200X o valor de meu depósito, além de uma enorme lista de jogos do provedor que eu acho o melhor do mercado, Play'n Go. O que o VJ está fazendo deveria ser exemplo para outras plataformas, sem burocracia, sem testar a paciência do cliente. Ganhou, parabéns! Perdeu, parabéns tambêm!
Various game providers;
Vários provedores de jogos;
Fast customer service, even faster withdrawals;
Atendimento ao cliente rápido, saques mais rápidos ainda;
Various payment methods;
Vários métodos de pagamentos;
Clear and fair terms and conditions.
Termos e condições claros e justos.
Website with old design.
Site com design antigo.
• 3 years ago
The most popular casino in the country, which didn't impress me. Nothing surprising, the usual bonus programmes, the simplest support, primitive games. Payouts are spot on, sometimes you have to wait longer than usual, which is not a plus. Maybe there were high expectations, which the casino failed to meet. Seems to me the casino deserves a solid 3
• 3 years ago
Great wonderful Casino only they are not giving me 100% bonus anymore after I won an amount in the Casino. everything works the slots the chat in real time everything wonderful plus give me more bonus verajohn because i don't make deposits no bonuses free spins i don't want hernane da silva mota hsm6656@gmail.com
Ótimo maravilhoso Casino só que não estão me dando mais bônus de 100% depois que eu ganhei uma quantia no Casino . tudo funciona os caça níqueis o chat em tempo real tudo maravilhoso mais me de mais bônus verajohn porque eu não faço depósito sem bônus rodadas grátis eu não quero hernane da Silva mota hsm6656@gmail.com
Perfect, there's nothing wrong with fast withdrawal, wonderful machines that I like the most are the playngo games
Perfeito não tem nada de errado saque rápido máquinas maravilhosas que eu gosto mais são os jogos da playngo
There is nothing negative about this Casino, only that bonuses are not giving me any more so I am not playing looking for alternative bonuses in other casinos
Não tem nada de negativo neste Casino só que bônus não estão me dando mais aí eu fico sem jogar procurando alternativa de bônus em outros casinos
• 3 years ago
I was very enthusiastic about Vera U d John unfortunately there is no more in my country (AUSTRIA) But maybe someone can help me I want to contact this casino because I need my account details but I can't open them in my old web site
Ich bin sehr begeistert von Vera U d John gewesen leider gibt es nicht mehr in meinem Land (ÖSTERREICH) Aber vielleicht kann mir jemand helfen ich möchte Kontakt aufnehmen zu diesem casino weil ich von meine acoount Daten brauche aber ich kann sie nicht mehr öffnen in meinen ald die web site
Tournaments are very interesting as is the bonus system
Tuniere ist sehr interessant genau so wie das bonus System
Very nicely furnished
Sehr lieb eingerichtet
Can't say anything negative
Kann KEINE negativen Sachen sagen
• 3 years ago
One of the most popular casinos in Japan, encountered at every turn. I decided to try it a couple of weeks ago. From the pluses is a good selection of games, high RTP, nice support. Out of the minuses was a long withdrawal process.
• 3 years ago
Really fast payouts, a good site, and a large amount of games! The support is not really nice to you sometimes tho, besides that it's a good place to spend your time.
• 4 years ago
Verification is slow and I don't feel like paying, so I can't be fooled by Japanese people.
検証遅いし、支払いさせる気感じないから日本人だまされないよーにね
• 4 years ago
If you win, you will have a difficult habit and all will be confiscated. And if you make a complaint, you will be threatened to take legal action.
勝つと難癖つけてきて全部没収されます。 そしてクレームを入れたら法的処置をとると脅されます。
Discussion
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