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Vbet Casino Review

avatarJean S.
Last updated 12/2025
Safety Index
6.3
User feedbackMixed
19 reviews
avatarJean S.
Last updated 12/2025

Read our Vbet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Phone customer support available
  • Wide selection of game genres
  • Payments by PayPal are available
  • Reputation affected by sister casinos
  • Fees associated with some withdrawal methods

Casino screenshots

vbet_casino_uk_homepage_desktop
vbet_casino_uk_game_gallery_desktop
vbet_casino_uk_promotions_desktop
vbet_casino_uk_homepage_mobile
vbet_casino_uk_game_gallery_mobile
vbet_casino_uk_promotions_mobile

This review of Vbet Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Our review gave Vbet Casino a Below average Safety Index of 6.3. This puts it below what we consider a safe and fair casino. Dig into Vbet Casino with the rest of our review and see if this casino is right for you.

Safety Index of Vbet Casino – Is it fair and safe?

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Vbet Casino review, we extensively examined and analyzed the Terms and Conditions of Vbet Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Considering our estimates and the factual data we have collected, Vbet Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

To our knowledge, Vbet Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Vbet Casino has achieved a Safety Index of 6.3, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.

Note: As far as we are aware, Vbet Casino is interconnected with 1 other online casino. The Safety Index of Vbet Casino takes into account the qualities of all the interconnected online casinos.

Terms and Conditions of Vbet Casino evaluated

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Vbet Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs review by clicking here.

Player complaints submitted about Vbet Casino

When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 29 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 16,690 black points in total, out of which 127 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Vbet Casino user reviews and feedback

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Our database has a total of 19 user reviews of Vbet Casino, giving it a Mixed User feedback rating. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Company information and licenses of Vbet Casino

Vbet Casino is in the ownership of SCGO Limited and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.

Vbet Casino holds a gambling license in United Kingdom issued by United Kingdom Gambling Commission.

Withdrawal limits, win limits, and payment method options

Vbet Casino supports 11 payment methods. This includes: Skrill, Neteller, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, Bank transfer, ApplePay, direct debit, MuchBetter, Nuvei.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The language and support options at Vbet Casino are shown in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. Judging by the responses we have received, we consider the customer support of Vbet Casino to be good.

Slots and casino games at Vbet Casino

Vbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 42 providers. This includes NetEnt, Novomatic, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, iSoftBet, Playson, ELK Studios, Ezugi, Eyecon, Wazdan, Red Rake Gaming, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, Relax Gaming, Betgames, Inspired Gaming, Real Dealer Studios, Leap Gaming, Slingo, Origins (playtech), Pascal Gaming, Synot Games, Stakelogic, BF Games, G Games, NetGaming, Golden Race, Betradar, Revolver Gaming, Creed Roomz, PopOK Gaming, Light & Wonder, Global Gaming, PG Soft (Pocket Games Soft), Bet Construct.

Vbet Casino bonus offers and codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from Vbet Casino:

  • 50 EXTRA SPINS on Big Bass Bonanza

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner SCGO Limited
  • Established 2017
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Average
Total complaints: 48
Last updatedLast updated
  • Opened 0
  • Unresolved 13
  • Resolved 10
  • Rejected 25
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Low-risk play may lead to winnings being confiscated

      Games

      Explore the game selection available at Vbet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1
      Real GamesCertified
      Verified by Gamecheck

      Game providers

      Show all (42)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Novomatic
      • ELK Studios
      • Yggdrasil Gaming
      • Tom Horn

      Vbet Casino bonuses

      Browse all bonuses offered by Vbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that Vbet Casino does not offer any bonuses to players from your country.

      Payments

      Browse an overview of payment methods supported by Vbet Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (11)
      • Neteller
      • Skrill
      • Payz (ecoPayz)
      • Mastercard
      • VISA
      • Trustly Pay
      • Bank transfer

      Transaction limits

      Withdrawal limits
      Not limited for GBP
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      GBP

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 1 language
      English
      Live chat
      Available in 1 language
      English
      Customer support:
      Available in 1 language
      English
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      31 Oct 2025
      Jean S.
      Good
      15 Jan 2025
      Jean S.
      Good
      18 Apr 2024
      Michaela S.
      Good
      09 Nov 2023
      Jean S.
      Excellent
      10 Dec 2022
      Natalia B.
      Good
      09 Dec 2022
      Peter C.
      Good
      24 Nov 2021
      Maria P.
      Good
      15 Mar 2021
      Zuzana S.
      Excellent
      18 May 2020
      Andrej P.
      Good

      User reviews of Vbet Casino

      This is a place to share experience with Vbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Mixed

      Rated by 19 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Summary of player reviews
      Guru AI
      Games appear to be a strength, with notably more positive than negative feedback. However, customer support and bonuses draw significant criticism, suggesting areas for improvement.
      Casino Guru
      We want players to understand gambling.
      • 8 months ago
      On December 10th, Vbet Casino sent me an email notification to close my account! The notification stated that the funds in my account would be paid to my bank account within 5 business days! Today, December 29th, I never received the bank transfer! According to Swedish law, payment must be made within five days.
      • Impossible to withdraw the funds
      • 1 year ago
      Opened an account on the site. I was not allowed to start playing right away, but would assess us through three short questions where I wrote: That I am old enough to be able to decide if I can afford to play and that their questions were irrelevant since I had not even started playing. First I was told that it was enough to get started and then received an email a few days later that my customer profile would be something of a risk factor, without me even starting to play. That such casinos are allowed to operate on the Swedish market with a trust permit is a wonder to me. Don't even put your money on such fucking idiocy. Everything. I got this response after I asked about the promised welcome bonus, why it was not credited to my account.
      • Not available to give
      • The level of competence is zero when it comes to assessing players.
      • 1 year ago
      The chat support is a bot and there is no possibility to open a chat support
      Via email they don't answer the questions and don't want to provide solutions and support therefore I have asked for account closure (this was done by them)
      I do not recommend this casino.
      A lot of complaining everywhere about them
      • 1 year ago
      It is been 13 days I created account in vbet10 since from then I am trying to reach to WhatsApp agent who told me that there is 1000 signup bonus, she took all my details and said it will be added shortly, but since from then she never responded to me. And now when I reached cs they are asking me to text the agent and after searching more I found another agent when I asked her she asked me to wait until I receive reply from that number which is now showing as no longer WhatsApp user.
      • I don't have any postive
      • Scamming
      • 1 year ago
      To tell the truth, a casino by default cannot be either bad or good. A casino is a casino - a group of people united by the goal of deceiving you, stripping you, zeroing out, in general, something like that. And each casino has its own methods. So with this casino, things are extremely complicated and unpredictable. On the one hand, they give free bonuses on spins of the wheel of fortune, give 50 free spins for registration and verification of documents. By the way, they give out a bonus very quickly. But on the other hand, the games are set up very greedy ... They don’t really want to give a normal rake. There are their games from the POPOK provider, that's all you need to play. Everything else is very high level. The most popular in my rating today. Why are there so few good reviews? In April 2022, my wife got a $ 110,000 Jackpot in the Diamonds slot from POPOK Gaming. It was a miracle of miracles. The best casino in the world. We bought everything we dreamed of and even invested in Bitcoin, which by the way has more than doubled in price since then. Thank you, you are the best.
      • Free bonuses without a vkjer
      • Fast replenishment and withdrawal (except for the first request - 3 days to withdraw)
      • Chat support is always on top
      • More pros
      • First conclusion
      • Far from generous settings on many slots
      • 2 years ago
      Hi all! I registered a long time ago, when they still accepted players from Russia. There were no problems, support always helped resolve all issues. For me, the advantages are a minimum deposit of $1, very fast withdrawals and the ability to play poker :) I personally didn’t have any disadvantages, even with big winnings.
      • Fast withdraw
      • Min dep 1$
      • Good support
      • 2 years ago
      Not bad, I pop in sometimes to play. There's an interesting selection of games, and the support team responds quickly.
      • Long payouts
      • 2 years ago
      Oh VBET... how I miss this casino... ever since this iGaming thing, many casinos have shunned Ontario players, which still baffles me - how one tiny province can overrule many COUNTRIES with their "stiff rules"... seems so odd. Anyway back to ADORING this casino. OH how I miss playing here, this was by far my GO-TO casino; it has it all: sportsbetting, live casino games, slots and more slots, and its own games as well.. there were contests and many of them - making interacting with this casino truly an awesome experience! The agents were SOOO good here - guys, I cannot stress this enough - it almost felt like they were family after a few months of having the pleasure of playing here. There has not yet been another casino that can compare to this one for me, I loved everything about this place: even the deposits/withdrawals were above standard - the bonus spins, you name it this casino was surely a ROCK star in my opinion - it has been awhile since I could play here, and they really should know of their excellence so I am posting this review despite not having been on that site in a long time. Now that says something, doesn't it?
      • fastest withdrawals I had ever experienced - TO THIS DAY!
      • agents are amazing
      • amazing promotions/bonuses - they don't cheap out
      • every provider known to man. And some.
      • Clean layout, games all played well - no technical issues
      • being that I am in Ontario, I can no longer play here and goodness I wish this wasn't the case, I really miss this casino. I hope they read this!
      • 2 years ago
      3 years with vbet and I feel happy, more than 400 thousand reais were invested and countless gains.
      • Great slots
      • Quick withdrawal
      • Great service
      • Instant deposit
      • 2 years ago
      scammed me. locked my account because i had about 60000-80000$ in my account. if you win big = they will lock your account and does not give back any of your money.
      • 2 years ago
      I went to make my withdrawal of 800.00 and the house refused and blocked my account for no reason, claiming it was security monitoring, and they still don't give an estimate of when my account will be unlocked! My money is there and I can't even access my account and it appears customer blocked
      • Withdrawal request rejected and account blocked for no reason
      • 2 years ago
      Agents are so Rude they didnt know how to help player and they didnt give the bonuses that comes in there promotion and for there tournaments they didnt gonna let you know if you won or not and they didnt provide history of it to bad casino.
      • 3 years ago
      Lots of games available which I find very positive. Personally, I think it's negative. The higher the stake, the lower the chances of winning. At least that's my experience.
      • 3 years ago
      I deposited 5000 clp through skrill, which is cm 6 euros, the payment was made and the balance never arrived in my casino account or in my skrill account, they are thieves, the chat tells me that it can take days to return ... it's a casino online not a bank or a foundation gave them no money and I closed the account do not play here or in boocasino they are criminals behind these thieves casino facades
      • They are thiefs
      • 3 years ago
      After 1 year of almost daily deposits and active playing in slots, my account was limited in the availability of all bonuses, without explaining the reason, which does not exist for my fault for sure. I used to leave a good review about the casino, here it is - thanks for all the deposits and a good opinion)
      I leave the previous review so that people understand what is written above.
      Old review: "They have a no deposit bonus for registration: 50 UAH free bet and 50 free spins, 25 immediately after verification, 25 the next day.
      Regarding the withdrawal of large winnings: I had a double of UAH 2,1500 in the wheel, such a big win) so the support service "limited the client's actions" only to withdraw funds and also requested confirmation of all cards with statements for withdrawing this one and a half, and I have cards 5-6 were depots, I confirmed everything, the restrictions were lifted. But when even before winning 1500 UAH in the wheel, about a month before that, the jackpot fell in the Popok slot for almost 4000 UAH - no confirmation of the cards was asked, the withdrawal went through instantly."
      • No deposit bonus 50 UAH free bet+50 free spins
      • 1 free Spin Wheel Double 2 every day
      • Additional individual bonus (I get free spins for an active game from 50 to 150)
      • In the rules they say that the casino does not bear any responsibility for anything)
      • Live chat support is useless and uninformative. Do not try to get answers from them, more serious than about the conditions of some promotions, etc., it is better to immediately email them
      • Incomprehensible additional account checks
      • LIMITED RECEIVING ALL BONUSES AFTER 1 YEAR OF DAILY DEPOSITS AND ACTIVE SLOTS PLAY
      • 3 years ago
      I love Divo Koleso very much...No deposit bonuses
      • I love your Miracle Wheel
      • Little no deposit
      • 4 years ago
      All well done!!!
      Very easy to work!
      • Everything is clearly indicated!
      • 4 years ago
      Was registered in this online casino for 8 months. Account number 508321140. More than € 30,000 was lost during the entire game. The return does not coincide with the stated. Repeatedly playing technical slots showed technical errors. The maximum payout for 8 months of active play was x500 of the bet. The support service does not respond to players' appeals at all, the administration manipulates the return. They have such a feature as the "miracle wheel" so it never received a cash prize, although it made about 10,000 revolutions. In 8 months of active has never played a previous loss in cashback. After another complaint, the account was blocked without explanation. I strongly advise against contacting these scammers!
      • They do not exist at all
      • Manipulate the recoil in the slots
      • Constant technical problems on the site
      • Customer support ignores customer requests
      • Blocking accounts for no reason
      • 4 years ago
      I've been a loyal user of this Casino for about two years. As much as the service tries and has improved a lot, the failures are MANY and RECURRING, such as and not limited to: Bad Chat: You will spend an hour talking to yourself and your problem will not be solved in addition to having to enter your data every time, User restriction and automatic general error after high wins (yes if you win a high amount, get out. If you continue playing they will prevent your winnings and invent a general error so you CAN'T PLAY). The VIP user is not a VIP on this site. I'm never warned of promotions, I always have to ask and beg for them, if I'm not warned. If you have high winnings also prevent withdrawals, the casino does not have an account auto limit function, responsible gambling, just put a recent auto limit function from 30 minutes to 4 hours BUT IT DOESN'T WORK. The site misleads you, in short, IT IS NOT RELIABLE. I left the site once deleting my account, but I came back. I regretted it and will close my account again. I do not recommend. I would deposit a lot more than I deposit there, but I don't trust it. Here's my warning to everyone.
      • Some people on the team really go out of their way to help
      • rigged game
      • The vip user is not vip
      • Doesn't report promotions unless you ask and beg for them
      • chat service
      • Restrict your account if you earn high amounts
      • Restricts high stakes if you win high value, made up of general error

      Vbet Casino discussion

      Discuss anything related to Vbet Casino with other players, share your opinion, or get answers to your questions.

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