Turbospins Casino Review

The player from the Netherlands had been waiting for his payout since November 11th, 2023. Despite repeated attempts, he made no progress with the casino's customer service. The player confirmed that he had passed the KYC verification and had opted for a bank transfer for withdrawal. Our team had reached out to the casino multiple times, but there was no response. As the casino operated without a valid license and didn't refer to any ADR service, no gaming authority could intervene. We marked the complaint as 'unresolved', which negatively affected the casino's rating.

The player from Lithuania is facing a delay in withdrawal of their winnings of 3,000 euros total from the casino. The casino support attributes the delay to backlog problems. Player's account is fully verified. The complaint was closed based on the player's request.

The player from Sweden had been waiting for a payout for more than 2 weeks. The player's account was verified and the winnings had been accumulated with a bonus. The casino had been contacted daily, and they claimed to have a backlog of payments. The player's withdrawal had been pending for 2.5 weeks. Despite our repeated attempts to contact the casino, there was no response. We marked the complaint as 'unresolved' due to the lack of cooperation from the casino.

The player from Denmark had experienced a delay in a withdrawal of 5590 NOK from Turbospins, which had been pending for over three weeks. The player had contacted the support several times, and each time was told that the payment was a high priority but that the casino was very busy. The winnings had been accumulated with an active bonus and the player had adhered to all the wagering requirements. Despite our attempts to contact Turbospins, there had been no response from their side. As the casino operated without a valid license, we had no higher authority to turn to. The complaint had been marked as 'unresolved', which may have negatively affected the casino's rating. We had advised the player to choose casinos based on their reviews and ratings in the future.

The player from Finland had submitted a withdrawal request less than two weeks before contacting us. Winnings hadn't been obtained up to that day. Despite our team's efforts to resolve the issue by contacting the casino, there had been no progress or response from the casino's side. The player's withdrawal request remained unprocessed, and the lack of cooperation from the casino had led us to mark this complaint as 'unresolved'. This status could have negatively impacted the casino's rating. Unfortunately, we couldn't offer further assistance as the casino was not licensed.

The player from the Netherlands had reported a delay in the withdrawal of 1400 Euro, which had not been credited to his bank account after 4 days. The Complaints Team had advised the player that withdrawal processing could take up to 14 days and suggested patience. The player had confirmed that his account was verified a week prior. The team extended the complaint resolution timer by 7 days to allow the casino more time to process the payment. However, due to lack of further communication from the player, the complaint was eventually rejected.

The player from Sweden has been unable to withdraw 701€ because the casino claimed her account wasn't verified. After verifying the account, her withdrawal request has been pending for a long time. The casino's support claims the cause of the delay is due to a high volume of withdrawal requests.

The player from Finland had been waiting for a €1900 withdrawal since September 12, 2023. Despite assurances of prompt payment and a stated processing timeframe of 24-48 hours, he had not received his withdrawal. Two additional requests for €100 each from the previous week were also pending. The player confirmed that he had passed the KYC verification and had made successful withdrawals before. The casino did not respond to his emails, and his withdrawal status remained 'pending'. However, the issue was successfully resolved when the player informed us that he had received his withdrawal.