HomeOnline CasinosTortuga Casino Review
Tortuga Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (10)
  • Skrill
  • Neteller
  • VISA
  • Mastercard
  • VISA Electron
  • Bank transfer
  • Flexepin
  • Instant Bank Transfer
Withdrawal limits
 per month
€10,000
 per week
€2,500
WCG B.V.
2010
> $20,000,000
OverviewBonusesUser reviews3Safety Index explainedDiscussion5Payment methods10
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Tortuga Casino Review

Our expert casino review team has carefully analysed Tortuga Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Tortuga Casino scored a High Safety Index of 8.2, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our Tortuga Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of Tortuga Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of Tortuga Casino, we thoroughly read and reviewed the Terms and Conditions of Tortuga Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.

Based upon our estimates and collected information, we consider Tortuga Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature Tortuga Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

Taking into account all factors in our review, Tortuga Casino has scored a Safety Index of 8.2, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Terms and Conditions of Tortuga Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Tortuga Casino to be unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Tortuga Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

User feedback and reviews of Tortuga Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 3 players, Tortuga Casino does not have a User satisfaction score yet. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

Tortuga Casino is owned by Annitak Ltd, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

Tortuga Casino is licensed by Curaçao eGaming in Curaçao.

Payment options, withdrawal limits and win limits

Tortuga Casino supports 10 deposit methods. This includes: Skrill, Neteller, VISA, Mastercard, VISA Electron, Bank transfer, Flexepin, Instant Bank Transfer, Interac, Moneybookers.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
EUR 2,500 per week No win limit
EUR 10,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Tortuga Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
French Yes Yes Yes
Norwegian Yes No No

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Tortuga Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of Tortuga Casino as average.

Slots and casino games at Tortuga Casino

Players can enjoy these types of casino games at Tortuga Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games.

Casino games supplied by 23 game providers are available. This includes Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Betsoft Gaming, Playson, iSoftBet, Push Gaming, Spinomenal, Booongo (BNG), Relax Gaming, Gamzix, Oryx Gaming, Kalamba Games, Flatdog, Hacksaw Gaming, 4ThePlayer, Gamomat.

Tortuga Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 2 bonuses offered by Tortuga Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated Tortuga Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Skrill
  • Neteller
  • VISA
  • Mastercard
  • VISA Electron
  • Bank transfer
  • Flexepin
  • Instant Bank Transfer
Withdrawal limits
 per month
€10,000
 per week
€2,500

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (36)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Big Time Gaming
  • Yggdrasil Gaming
  • Quickspin
CASINO SCREENSHOTS
tortuga_casino_game_gallery_desktop
tortuga_casino_homepage_desktop
tortuga_casino_promotions_desktop
tortuga_casino_game_gallery_mobile
tortuga_casino_homepage_mobile
tortuga_casino_promotions_mobile

Positives

  • Live dealer games are available
  • Online since 2010
  • Unique VIP program
  • Good selection of games
  • Phone support available

Negatives

  • Live chat is available only after registration
  • Lots of restricted countries

Interesting facts

  • Average monthly withdrawal limit
  • Medium sized international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 30 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Tortuga Casino bonuses

Browse all bonuses offered by Tortuga Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (3)

User reviews of Tortuga Casino

This is a place to share experience with Tortuga Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 3 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
The casino is just right - it's got everything you need: no deposit, welcome bonuses, lots of slots from trusted brands, licence. The money is paid out without delays, I haven't heard anything about account blocking. The reviews are generally positive, no one is complaining. I also registered here and have been playing for a few months - only good impressions.
• 2 years ago
I have been a member for a few months and have nothing bad to say about Tortuga Casino. The live help service is very good, fast, professional. What about bonuses, just wow, one for almost every weekday, for players from Canada, wow finally a casino that does not limit live, pragmatic and evolution games, but above all evolution that works very well without doing so say "geographical restriction". Lots of game providers. Deposit almost instantly, withdrawal in less than 24 hours and in the account within 3 working days. Very fast player verification as well.

The casino is worth a visit. To try it is to adopt it. For the vip I am to see if it is true that if we are vip elsewhere, they also put us vip. I will update my review to confirm.
  • fast server
  • 24/7 customer support email + chat
  • Fast deposit and withdrawal
  • Live games that are not restricted to Canada
  • Quick check
  • Lots of games and game providers
  • Automatic logout if we are not active for a few minutes
• 2 years ago
I am the first to review this casino. I wish it will be helpful to who ever wants to try it.
I registered a long time ago and I deposited huge money. I even closed the account. After so many calls from VIP account Manager(fake) asking me to come back, I accepted and I sent an email asking to open it again.
Let's only talk about the last two deposits (around 7000 euros on May 17th and 7500 euros on May 19th).
This casino is writing on the front website page that if you are VIP elsewhere, you will consider you as VIP.
I said I am VIP in so many Casinos and that I have the highest status.
On 17th of May, I asked for a bonus, they credited me 200 euros (less than 3%)And when I complained they credited 200 more.
On 19th of May, they just credited 200 euros so less than 2.5 percent.
I blocked my account and sweared I will inform the other potential users.
  • Nothing at all
  • Nothing to say
  • Nothing to hope from them.
  • Fake VIP status
  • Fake ad in the front page of the website
  • Fake VIP team
  • Harassment by phone when you stop playing.
Safety Index explained

Safety Index of Tortuga Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Tortuga Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Discussion

Tortuga Casino Discussion

Discuss anything related to Tortuga Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Tortuga Casino payment methods

Currencies
CAD,EUR
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