Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
In this review, TopX Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. TopX Casino has a High Safety Index of 8.3, which makes a recommendable option for most players in terms of fairness and safety. Read on in our TopX Casino review to find out whether this casino is a good fit for you.
Is TopX Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of TopX Casino, we read and assessed Terms and Conditions of TopX Casino in-depth. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Considering our estimates and the factual data we have collected, TopX Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention TopX Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All in all, when combined with other factors that come into play in our review, TopX Casino has landed a High Safety Index of 8.3. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of TopX Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of TopX Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about TopX Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
TopX Casino user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Based on the 54 user reviews of TopX Casino in our database, it has an Excellent User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
TopX Casino is owned by Topxgo N.V. and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
TopX Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at TopX Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
French
24/7
Bengali
24/7
Chinese
24/7
Malay
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at TopX Casino, managing your account, withdrawals, or other matters. TopX Casino has an average customer support, judging by the results of our testing.
TopX Casino casino games and slots
TopX Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 96 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, Endorphina, Habanero, Spinomenal, Booming Games, Tom Horn, Belatra Games, Betgames, Ho Gaming, Pixmove, Sneaky Slots, 7777 gaming, ScatterKings, Smartsoft Gaming, Turbo Games, Macaw Gaming, Platipus, Concept Gaming, Amigo Gaming, Mancala Gaming, Spadegaming, G Games, BF Games, Aviatrix, Elbet, Spribe, OneTouch, JDB Gaming, Galaxsys, CT Gaming, Spearhead Studios, DLV, PLAYHUB, Betsolutions, Mascot Gaming, Copacabana Games, Vivo Gaming, Onlyplay, Amusnet, Zeus Play, PG Soft (Pocket Games Soft), JILI, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, Ela Games, 100HP Gaming, Espresso Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Caleta Gaming, Iconic21 (BETER Live), RTG Slots, Live Vegas, Fazi, PoggiPlay, NGM Game, 3 Oaks Gaming, Gamzix, Kalamba Games, 1spin4win, Zillion Games, Super Spade Club, Apparat Gaming, Amarix, InOut, PatePlay, Barbara Bang, Vibra Gaming, Playbro, Triple Cherry, EURASIAN (EA) Gaming, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Orbital Gaming, Ka Gaming.
Bonuses and codes offered by TopX Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from TopX Casino in our database:
UNLIMITED 500% BONUS
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Topxgo N.V.
Operator
Topxgo N.V.
Established
2024
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of TopX Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by TopX Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
TopX Casino payment methods
Currencies
ARS,
BDT,
BRL,
CLP,
IDR,
INR,
KRW,
MYR,
PKR,
XOF
User reviews
User reviews of TopX Casino
This is a place to share experience with TopX Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I wasn’t expecting much at first, but the platform turned out to be quite decent for regular play.
Deposits worked fine for me, and withdrawals were processed after standard checks. I also noticed a tier system with benefits like cashback and rakeback, which adds a bit of value over time. Nothing too complicated, everything is fairly straightforward.
Cashback and rakeback tiers
Simple user experience
Withdrawals eventually processed
TopX Casino
Hello,
Thank you for taking the time to share your experience.
We're glad to hear that you've enjoyed the overall experience and found value in our cashback and rakeback tiers. We also appreciate your feedback regarding withdrawal times and will continue working to make the process as smooth as possible.
Hii I am using the topx casino it is very discussting to write it that they have taken 2 days ago 2900 for the deposit they did not credit my amount in game account I complain but no response after that I deposit 5600 and I won 25000 then I put it for the withdrawal they sent me the mail that I got the amount but I didn't recieved the money in my account when I complain about this to support they are not responding from 2 days there is one person her name is yashika from telegram support I complained about this to her she is saying that she don't see that payment she said talk to support from two days I am hardly writing that but no body is helping topx casino is totally fraud they only took the money they don't help so be aware of that fraudsters
Discussting
Discussting support they are fraud topxcasino is fraud they don't help they only took the money and run away
TopX Casino
Hello,
Thank you for bringing this situation to our attention.
We would like to clarify the case based on the available information.
The deposit of 2,900 has been successfully credited to your account.
Regarding your withdrawal of 25,000, we can confirm that it has been successfully processed from our side. In such cases, the final completion depends on the payment provider and your bank processing times. We recommend checking with your bank for the incoming transaction status.
If you still experience any difficulties or have not received updates from support, please reply to the email communication you previously had with our team so we can continue assisting you through the correct channel.
I always try casinos with small deposits first. My first deposit of 25,000 ARS went in almost instantly, so the bonus encouraged me, and I made another deposit of 150,000 ARS. The money seemed to be stuck there at first, but after about an hour it was all credited. The withdrawals have also been going well for me so far.
Siempre pruebo los casinos con depósitos chicos primero, el primer depósito de 25000 ARS entró casi al instante, así que por el bono me animé y metí otro de 150000 ARS. Ahí la plata quedó medio colgada al principio, pero después de más o menos una hora ya estaba todo acreditado Los retiros también me vienen saliendo bien hasta ahora
Quick withdrawal and a wide variety of options
Retiro rápido y gran variedad de opciones
Sometimes the team takes a long time to answer questions
A veces el equipo tarda mucho en responder preguntas
Used the casino for a few sessions, made deposit and then tried one withdrawal, funds arrived without issues. Not very fast but acceptable, everything worked as expected so far
Tried this casino for some time, made deposit and later one withdrawal, payment received without issues not the fastest processing but acceptable, everything worked normal so far
Honestly didn't expect much when I first signed up, figured I'd just test it out and see what happens. Played mostly slots for a few days, nothing too serious, just casual spins here and there. Then I got lucky on one session and decided to cash out to see if they actually pay. Took about a day for the money to show up in my account which I think is pretty reasonable. No weird verification loops, no sudden bonus conditions blocking my withdrawal, just a clean process from request to receiving funds. The site itself is nothing special visually, it's pretty plain and could use some work on the design side, but functionally everything does what it's supposed to. I'm not here for fancy graphics anyway, I just want to play and get paid when I win. So far that's exactly what's been happening, so no real complaints from me at this point.
Withdrawals actually go through without issues
No hidden conditions or surprise verification walls
Only tested with one withdrawal so long-term reliability is unclear
Decided to try withdrawing my winnings for the first time and honestly was a bit nervous about it. Turned out there was nothing to worry about — the money hit my account the same day. I'm not really the type to explore every feature a site has to offer, I mostly just log in, play my games and cash out when I'm up. Nothing fancy, but it does what it needs to do. So far everything has been smooth, no issues, no delays, no excuses. As long as they keep paying out like this, I've got no complaints. Simple setup, does the job.
Simple and straightforward cashout process
Easy to navigate even for first-time users
Site feels bare-bones, lacks extra features
Not much variety beyond basic play-and-cashout functionality
I have been using this casino for some time and mainly wanted to see whether withdrawals work in practice. I requested a withdrawal once to check the process end to end. The payment was completed without any serious issues: I did not have to chase support or deal with unexplained blocks, and the money reached my account as expected. The withdrawal processing time was not instant, but it was still within a range I consider acceptable for my case. The website layout is straightforward — I could find games and the cashier section without confusion, though nothing felt particularly standout compared to other sites I have tried. Overall my experience is somewhere between neutral and positive: the main thing I care about is getting paid reliably, and on that point everything went fine.
I was skeptical at first, so I started with a small withdrawal to test the process. The first cashout was completed successfully, and after that I made a larger withdrawal, which was also paid without issues. From my experience, the casino looks reliable in terms of payouts, and that is the most important factor for me. The verification process was standard, and I did not face any serious problems with my account. The only downside is withdrawal speed: payments were not instant, and I had to wait longer than expected. Still, the funds arrived, and overall my experience was positive.
overall... my experience was good, but i had an issue at beginning with deposit that wasn’t credited, it took quite some time to get a clear response.After following up and providing the requested information, the issue was eventually resolved and the money was credited to my account. The support team did respond, but i think response times and communication could be improved in such cases Apart from that, the platform works fine and I didn’t have any problems with the games
daily bonus was not added to my account, i waited but nothing, so i contacted support they checked and credited bonus without arguing, which i respect Also had no problems with deposits or withdrawals before, everything worked normal for me
Playing here for some time already, tried deposit and withdrawal few times, everything worked normal for me. Games running fine, support answered when I asked about payment, so overall experience good, nothing unusual but looks reliable
Deposits are almost instant, withdrawals sometimes have delays but they arrive, rarely get cancelled. Cashback and bonuses come every week, there is also a personal VIP manager
I want to thank TOPX casino I made 2 deposits to get the bonus, one deposit was credited сразу, the second one got lost, no deposit and no bonus. I contacted support, they asked for a receipt, checked it for a few days, I already didn’t expect anything. But support wrote that the deposit was credited, I logged in to check and it was true. Both deposits are on the balance and the bonus for the deposit amount was also credited. Thanks!!!!
Great casino, they actually pay out winnings and no issues with deposits Sometimes there are delays, but support helps clarify the timing I deposit and withdraw in crypto, it’s faster
I came across a couple of good reviews about TopX on a gambling channel on TG, and decided to try it out for myself. I made a small deposit, mainly to test it out, and the money was credited to my balance quickly, which is a plus. Verification took about three hours. Nothing dramatic or strange, although, to be honest, it could have been a bit faster. The slots selection is well-organized with well-known providers and a good variety. There's plenty to keep you entertained and try for a big win. I tried withdrawing right away to see how they responded, and the money arrived in about two hours. No strange delays or unnecessary hassles. Overall, my impression is good; it's a stable project, working as it should so far.
Me cruce con un par de buenas opiniones sobre TopX en un canal de gambling en TG, y decidí probarlo por mi cuenta. Hice un deposito chico, mas que nada para testear la plata se acredito rapido en el saldo, ya es un punto a favor.La verificacion tardo unas tres horas. Nada dramatico ni vueltas raras aunque, siendo sincero podria haber sido un poco mas agil. En slots esta bien armado proveedores conosidos, bastante variedad. Hay de sobra para girar tranquilo e intentar pegar algun buen hit.Probe retirar enseguida para ver como respondian, la plata llego en unos 2 horas. Sin demoras raras ni trabas innecesarias. En general la impresion es buena, proyecto estable, funcionando como corresponde hasta ahora
It really is a legitimate site. The verification process went very quickly, and my first withdrawal arrived on my card in less than an hour. Everything simple, without any fuss or complications
Realmente es un sitio legítimo La verificación la pasé rapidísimo y el primer retiro me llegó a la tarjeta en menos de una hora Todo simple, sin vueltas ni complicaciones
Normal casino, everything is like should be. Deposits and withdraws coming, sometimes have delay, but manager keep in touch and tell about updates. In general it’s good, not spoiled place, I can recommend it 👍
I don't play that often; I log in a couple of times a week to spin some slots at 'topx'. I've tried about 7 or 8 different casinos, and honestly, I found the best conditions here. The loyalty program is well-structured, the rakeback is good, and the cashback is also appreciated. Support is generally responsive, and so far deposits and withdrawals have worked without any issues. I don't know what else to say, it's a good place to play and win a few times. I, for one, am going to keep playing here.
Yo no juego tan seguido, entro un par de veces a la semana a girar unas slots en 'topx'. He probado como 7 u 8 casinos distintos y la verdad es que acá encontré las condiciones más decentes. El programa de lealtad está bien armado, el rakeback es bueno, el cashback igual se agradece. El soporte responde normal y hasta ahora los depósitos y retiros me han funcionado sin drama. No sé qué más decir, es un buen lugar para jugar y pegarse sus ganadas de vez en cuando. Yo por lo menos voy a seguir jugando acá.
At first I doubted, tried with minimum Got surprised when withdrawal came in like 3 hours, deposit also fast Verification was quick, sent docs to support, approved from first try Overall you can play here, slots feel ok, at least they let you win
Overall it’s comfy to play here. Signup and deposit took just minutes. Game selection’s solid, found a couple fav slots right away using the search. Crypto withdrawal came through in like 20 mins. Only thing i’d change, make verification faster and have support answer quicker (though i saw others saying it was fine for them)
I’ve been playing on TOPX for while, mostly slots and sometimes aviator. Platform is pretty standard, the interface is easy to use, and everything runs stable, including on mobile.I’ve withdrawn money a few times. The first withdrawal took longer because of verification, but after that it was processed faster. I received my payouts without cancellations or strange requests. The amounts were average, not just minimum cashouts. Bonuses typical, with clear terms if you read them in advance. I usually play without bonuses, so no real issues there. I contacted support couple of times, responses were okay and to the point Overall my experience is positive, it’s not perfect, but it’s a working casino with real payouts, and for now I’m still playing here
Playing for some time. Didn’t expect much at first but it’s actually ok. Slots give normal x’s, not feeling cheated. Withdraw worked, so no complaints. I just log in, play and that’s it.
Found this cas kinda randomly. Didn’t plan to play much. Ended up staying longer than expected. Games open fast, nothing breaks. Switched between slots, tried crash for a bit. Balance moved, up and down, felt normal. No weird pauses or errors Chatted with support once, simple question. They answered, that’s it. Didn’t feel sketchy. Still playing sometimes, no stress
With TopX, honestly, I didn't have any problems. I registered, logged in, played for a while, and that was it. The site doesn't crash, the games open, which is quite something compared to others.
I put a little money into slots, then tried crash, mostly just to see what it was like. When I wanted to withdraw, I did. Yes, they asked for verification, as usual. It wasn't immediate, I had to wait, but the money arrived. The important thing is that they didn't try to pull a fast one on me.
For now, I'm playing it cool, no drama. If things ever start to get out of hand, I'll write again 😏
Con TopX, la verdad, no tuve ningún quilombo raro. Me registré, entré, jugué un rato y listo. El sitio no se cae, los juegos abren, que ya es bastante comparado con otros.
Metí un poco en slots, después probé crash, más que nada para ver qué onda. Cuando quise retirar, retiré. Sí, pidieron verificación, lo normal. No fue al toque, tuve que esperar, pero la plata llegó. Lo importante es que no se hicieron los boludos.
Por ahora juego tranquilo, sin drama. Si algún día empiezan a flashear, volveré a escribir 😏
Quick withdrawals
Retiros rápidos
games that load well
juegos que cargan bien
simple verification
verificación sencilla
support that responds
soporte que responde
Sometimes withdrawals may take a little longer during verification
A veces el retiro puede tardar un poco más durante la verificación
Was kinda surprised tbh when after a big win a VIP guy reached out to me. Service is next level, no joke: gave me a personal bonus and helped push the withdrawal faster. You can tell these guys know what they’re doing, 100/5 stars for that treatment.
To be honest, I went into TopX with some skepticism, I won't lie. These days it's full of shady casinos that promise you everything and then, when you want to withdraw your money, they disappear. That's why I started with a small deposit, mainly to see if it was all just talk or not, and that's it.
The platform itself is working well. It doesn't freeze or crash, and the games load quickly. There are tons of well-known slots, which is a plus. I played the slots quite a bit and a couple of crash games too, just to see what they were like, and overall everything was fine. I didn't notice anything strange or suspicious with the results, which is saying something these days.
When I reached a reasonably decent withdrawal amount, that's when I paid attention. They asked for verification, the usual stuff: documents, information, all that. It wasn't instant, obviously, but they didn't keep me waiting for weeks either. In the end, the withdrawal went through and the money arrived, which is all that matters.
The support team responded relatively quickly, without any copied and pasted automated messages. They answered you normally, like people, not like bots.
La verdad entré a TopX medio desconfiado, no voy a mentir. Hoy está lleno de casinos falopa que te prometen de todo y después, cuando querés sacar la guita, se borran. Por eso arranqué con un depósito chico, más que nada para probar si era chamuyo o no y listo.
La plataforma, igual, anda bien. No se traba, no se cuelga, los juegos cargan rápido. Hay una bocha de slots conocidos, eso suma. Le metí bastante a las slots y también a un par de juegos crash, como para ver qué onda, y en general todo normal. No sentí nada raro ni cosas turbias con los resultados, que ya es bastante hoy en día.
Cuando llegué a un retiro más o menos decente, ahí sí me puse atento. Me pidieron verificación, lo típico: documentos, datos, todo eso. No fue instantáneo, obvio, pero tampoco me tuvieron boludeando semanas. Al final el retiro salió y la plata llegó, que al final es lo único que importa.
El soporte respondió dentro de todo rápido, sin mensajes automáticos copiados y pegados. Te contestan normal, como personas, no como bots.
Honestly i was scared to put money here at first. Thought its another scam and they will block withdrawal, read many reviews before. I risked only minimum just to test, when money actually came to my card after couple of hours, i really breathed out. Turns out everything is ok. Now i play here almost every day, no serious problems so far. For small things support helps pretty good and fast
I hesitated for a long time, not gonna lie, but I finally gave it a shot and it paid off. Hit some solid x’s yesterday and honestly expected issues with cashing out a bigger win but nope, everything went through clean. RTP feels fair here, no vibe that the system is trying to drain you in five minutes. The platform itself is straightforward, no clutter or useless stuff in the interface. Only downside is the payment options aren’t huge, but the main ones work smooth, so I can live with that
If you want to save your hard money stay away from this casino I deposit 2450 without take any bonus after spending and roll over my balance above 24000 when I try to withdraw it shows available withdraw amount 0 you need to wager your amount so I ask customer support they said wager requirement 53000 I really STUNN after their response another couple of hours I spent rollover every bets loss 3000 now balance remain 21000 and still shown available withdraw 0 bloody what type of terms and condition and how they cut your hand when we register and accept their terms and condition
Fast withdrawl
Good customer support
Clean design
Wager requirement
Rigged casino games
Fixed slots game
TopX Casino
Hello,
Thanks for sharing the details and for clarifying that no bonus was activated on your account.
In this case, the wagering you’re seeing is related to the deposited funds themselves, not a bonus. On our platform, deposits need to be wagered before withdrawals are unlocked — this is a standard anti-fraud and fair-play rule and applies even when playing without bonuses.
This is why the available withdrawal amount can remain at zero until the required playthrough is completed, even if the total balance looks high. We understand this can be confusing, especially when tracking it in real time.
Your account details have been noted, and the situation has already been reviewed by support to ensure everything is calculated correctly.
Discussion
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