This Is Vegas Casino Review

The player from Michigan had won on a free spin bonus and withdrew $100 but faced a withdrawal delay of 12 days. Despite previous successful withdrawals and deposits with the casino, the player felt their current withdrawal time was unfair. After the player raised the issue, we had extended the complaint timer twice by 7 days each time, asking for further details. The player, however, did not respond to our requests for additional information. As a result, we were unable to investigate further and had to reject the complaint.

The player had a high balance of over $130,000 across two online casinos, ThisIsVegas and Paradise8. The player had complained about the casinos' promotions and payout policies, claiming that they were being forced to participate in promotions rather than playing normally. They had also expressed dissatisfaction with the slow payout rate, despite having a high balance. The casinos had responded by explaining their promotional rules and payout policies, often referring to their terms and conditions. They had also mentioned that they had made exceptions for the player in the past. The player had threatened to make the situation public if the casinos did not improve their payout rate. The casinos had responded by reiterating their policies and pointing out that they were not obligated to pay at the rate the player demanded. The player then lodged a formal complaint. The Complaints Team had concluded that the casinos were adhering to their established rules and suggested the player contact the relevant gaming authority for further assistance.

The player from California has requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. After communicating with the Complaints Team and the casino, the casino had confirmed that the withdrawal would be processed in the upcoming business days. The player later confirmed receipt of her winnings but noted a $25 shortfall. The Complaints Team had clarified that this was due to standard processing fees. The complaint was closed due to the player's lack of response after the issue had been clarified.

The player from the United States requested a withdrawal of $500. After almost two weeks, his withdrawal was erased and replaced with a sum of $100. The player did not answer our questions, so we had to reject the complaint.

The player from the United States is experiencing difficulties withdrawing his No Deposit Bonus winnings. The complaint was rejected as we did not receive any response from the player regarding our messages and inquiries.

The player from Michigan has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

The player ''MCNUKNUT'' opened a complaint regarding This is Vegas casino delaying their payouts. The casino responded to the complaint and stated that the issue was being in the process of resolution. For now, player haven't received their funds, so the complaint is unresolved.

The player from California has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from United States is unhappy with their winnings being split into several installments. Additionally, the payout process has been stopped after the first payment. Player’s complaint has been resolved successfully.

The player from Berlin has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Ireland was confronting a delay with their withdrawal request, some of which had been pending for 60 days. The player had already completed the necessary verifications at the casino. The player had one successful withdrawal out of four in the past two months and had communicated with the casino's support two weeks prior. After the involvement of the complaints team and a representative from Paradise 8 Casino, all pending payments were completed. The player had confirmed the resolution of the issue.

The player from South Carolina requested a withdrawal two weeks ago. However, it is still showing as pending and he hasn't received any responses to his emails. The complaint was resolved as the player got paid out.

The player from Portugal had verified his identity following instructions from the casino and had won 100 euros using the no-deposit bonus. However, after his verification was accepted, his account had been blocked and he was unable to contact the casino’s customer support which had led to withdrawal difficulties. The player had complained about the casino's slow response and the withdrawal process. He also claimed that the casino had been inventing new terms to avoid payment. We had contacted the casino to clarify the situation. Eventually, the player received his winnings and the issue was resolved.

The player's withdrawal is delayed since November for unknown reason. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from US is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the US was experiencing difficulties withdrawing his winnings due to ongoing verification. Once the casino was provided with the additional documents from the player, the payment was processed in approximately 7 days (5 business days). The complaint is resolved.

The player from Germany had been experiencing difficulties withdrawing their winnings for more than two weeks before he submitted a complaint. Later, the player was asked to correct the BTC address due to a mistake on the player's side. The casino confirmed that the withdrawal was fully processed with the right payment method data in a few days. We consider the complaint resolved.

The player from the United States has requested a withdrawal. The payment has been split into smaller installments as per the daily withdrawal limit rule. The issue was resolved. The casino continues sending the payments to the player in accordance with its T&Cs.

The player from Germany had successfully received a previous withdrawal from Cocoa Casino but had been waiting for a withdrawal of 135€ since November 20. Despite numerous interactions with live chat and support, and an email stating the payout was successful, the website still indicated it as pending. After the player's complaint, Cocoa Casino had emailed him stating that a new withdrawal of 117€ was pending. The player finally received the reduced payment of 117€ without any explanation for the reduction. He had expressed satisfaction with receiving the payment despite the reduction. The issue was therefore resolved and the complaint was closed.

The player from South Africa had been promised a refund of R250 by the casino, which was expected between 30 to 45 days from Sept 07. However, as of November 09, the refund had not been received. The player had wagered a free chip successfully but was unable to withdraw their winnings. After depositing R250, their winnings were reset, and the deposit was not returned. The casino eventually agreed to issue a refund to the player's Bitcoin address. The player confirmed receipt of the refund, and the complaint was marked as 'resolved'.

The player from the United States had his winnings capped as if they’d been generated from Free Spins solely. The casino admitted the mistake and paid the missing amount of winnings to the player. Consequently, we closed the complaint as resolved.

The player from Portugal was experiencing difficulties withdrawing his funds due to limited availability of payment methods. The complaint was resolved. The player received his funds a few days after submitting the complaint.

The player from United Kingdom has changed his depositing method and due to additional verification, his withdrawal has been delayed. After successful verification the player withdrawn his balance and solved this case.

The player from United Kingdom is experiencing difficulties withdrawing funds due to limited availability of payment methods. The player was able to withdraw his money but warned other players from United Kingdom to be aware that Bitcoin in the only withdrawal method and the withdrawal process is slow.