HomeOnline casinosThe Pools Casino Review

The Pools Casino Review

avatarEndri K.
Last updated 01/2026
Safety Index
7.8
User feedbackNot enough data
1 reviews
avatarEndri K.
Last updated 01/2026

Read our The Pools Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • Good selection of games
  • Lottery is available
  • Various responsible gaming options available
  • Live dealer games are available
  • Company focuses on sports betting rather than the casino
  • No game provider filter
  • Limited choice of payment methods

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12 Not Available: 3
Real Games
Verified by Gamecheck

Game providers

Show all (16)
  • Pragmatic Play
  • ELK Studios
  • Big Time Gaming
  • Eyecon
  • Blueprint Gaming
  • 1X2 Gaming
  • Casino's Own Original Games

Payment methods

  • Mastercard
  • VISA
  • PayPal

Transaction limits

Withdrawal limits
Not limited for GBP
Win limits
£250,000
Daily net

Language options

Website
Available in 1 language
English
Live chat
Available in 1 language
English
Customer support:
Available in 1 language
English

Casino screenshots

the_pools_casino_homepage_desktop
the_pools_casino_game_gallery_desktop
the_pools_casino_promotions_desktop
the_pools_casino_homepage_mobile
the_pools_casino_game_gallery_mobile
the_pools_casino_promotions_mobile

The Pools Casino Review

Our independent casino review team has taken a detailed look at The Pools Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. The Pools Casino has an Above average Safety Index that sits at 7.8, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Carry on reading our The Pools Casino review to make an informed decision whether or not this casino is the right fit for you.

Fairness and safety of The Pools Casino

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the The Pools Casino Terms and Conditions as part of our review of The Pools Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based on our estimates or gathered data, The Pools Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

Based on our findings, no important casino blacklists feature The Pools Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, The Pools Casino has landed an Above average Safety Index of 7.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Terms and Conditions of The Pools Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of The Pools Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding The Pools Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

User feedback and reviews of The Pools Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, The Pools Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company information

The Pools Casino is owned by The Football Pools Limited, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

The Pools Casino is licensed by United Kingdom Gambling Commission in United Kingdom.

Payment options, withdrawal limits and win limits

The Pools Casino supports 3 deposit methods. This includes: Mastercard, VISA, PayPal.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited GBP 250,000 daily net win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at The Pools Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at The Pools Casino, your account, withdrawals, or anything else. According to our tests and collected information, The Pools Casino has a good customer support.

The Pools Casino slots and casino games

Players can enjoy these types of casino games at The Pools Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 16 game providers are available. This includes Blueprint Gaming, Pragmatic Play, Big Time Gaming, ELK Studios, Eyecon, 1X2 Gaming, Inspired Gaming, Jelly, Slingo, Games Global, Light & Wonder, Casino's Own Original Games, S Gaming, Swintt, Peter & Sons, Hacksaw Gaming.

Bonuses and codes offered by The Pools Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

At present, there is 1 bonus from The Pools Casino in our database:

  • Up to 100 EXTRA SPINS on Big Bass Splash

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Company info

  • Owner The Football Pools Limited
  • Operator The Football Pools Limited
  • Established 2018
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Pools Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low win limit: £250,000 / day (net win)

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Unfair terms and conditions
    • Low-risk play may lead to winnings being confiscated
    Complaints about The Pools Casino
    This tab does not contain any complaints

    We do not have any complaints about The Pools Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    The Pools Casino bonuses

    Browse all bonuses offered by The Pools Casino, including their no deposit bonus offers and first deposit welcome bonuses.

    Casino Guru
    We want players to understand gambling.

    The Pools Casino payment methods

    MastercardVISAPayPal

    Currencies

    GBP

    User reviews of The Pools Casino

    This is a place to share experience with The Pools Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 1 user

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 4 years ago
    Slots seem to play ok on here for a relatively unknown bookie site. Withdrawals are quick. 1-2 days. Don’t seem to be getting the usual hassle of wanting to see every document going. Had a big win myself on here. Had 4 sessions in total and enjoyed it.
    • Fair
    • No hassle

    The Pools Casino discussion

    Discuss anything related to The Pools Casino with other players, share your opinion, or get answers to your questions.

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    We want players to understand gambling.
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