Our team
NEXT

Tomas Bondra

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

ico_compl_waitingico_compl_waiting77
ico_compl_waitingico_compl_waiting
78
353
683

Complaint replies by Tomas Bondra

English
Dear Nodiposit,We are extending the timer by 7 days. Please, be aware that in... 18 minutes ago
Dear Melissa8432,We are extending the timer by 7 days. Please, be aware that ... 1 hour ago
Dear aaronbodega22,We are extending the timer by 7 days. Please, be aware tha... 1 hour ago
Dear medugno7979,Thank you very much for submitting your complaint. I’m sorry... 4 hours ago
Dear Ausnein,Thank you very much for submitting your complaint. I’m sorry to ... 4 hours ago
Dear sparr600, Thank you very much for submitting your complaint. I’m sorry t... 5 hours ago
Dear juanlopxzz7, Thank you very much for submitting your complaint. I’m sorr... 5 hours ago
Dear AK1982888, Thank you very much for submitting your complaint. I’m sorry ... 5 hours ago
Dear Andreika_iasi, Thank you very much for submitting your complaint. I’m so... 5 hours ago
Thank you very much, darrellrotherham2017, for providing the necessary inform... 6 hours ago
Show More Complaint Replies (+10)
1 2...360
Go to pageof 360 pages
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news