Our team
NEXT

Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

ico_compl_waitingico_compl_waiting19
ico_compl_waitingico_compl_waiting
55
60
56

Complaint replies by Michal Vicente

English
Dear luciosanfi,Can you confirm the closure of your account? 15 hours ago
Dear Sherry81,Is the email address from the screenshots the same one that you... 15 hours ago
Dear SupaBet Casino, I hope that this following timer will be sufficient enou... 15 hours ago
Dear QuickWin Casino, It's already been 2 weeks since your initial reply in t... 15 hours ago
Dear Abulhasan, I am glad to hear your account is verified. Please let me kno... 15 hours ago
Dear Casinova Team, We will be waiting for y our updates. 15 hours ago
Dear BassBet Casino, We will be waiting for your updates. 16 hours ago
The casino also claimed that you were awarded 2000MXN as a goodwill gesture d... 16 hours ago
We would like to ask the casino to reply to this complaint. We are extending ... 16 hours ago
Hello Stumiester61,My name is Michal and I will be assisting you with your ca... 19 hours ago
Show More Complaint Replies (+10)
1 2...25
Go to pageof 25 pages
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news