HomeOnline casinosStarPlayUp Casino Review

StarPlayUp Casino Review

avatarKristina U.
Last updated 09/2025
Safety Index
6.3
User feedbackNot enough data
0 review
avatarKristina U.
Last updated 09/2025

Casino closed

StarPlayUp Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Phone customer support available
  • Live dealer games are available
  • Win limit per spin
  • Limited responsible gaming options
  • No live chat

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 13 Not Available: 2

Transaction limits

Withdrawal limits
€60,000
 per month
€15,000
 per week
€4,999
 per day
Win limits
€50,000
Per spin

Language options

Website
Available in 1 language
Italian
Live chat
Live chat not available
Customer support:
Available in 1 language
Italian

StarPlayUp Casino Review

After a detailed look at StarPlayUp Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. StarPlayUp Casino scored a Below average Safety Index of 6.3, indicating below-the-average safety and fairness, making it a less than ideal choice in terms of the evaluated factors. Continue reading our StarPlayUp Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index – StarPlayUp Casino fairness and safety

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of StarPlayUp Casino, we thoroughly read and reviewed the Terms and Conditions of StarPlayUp Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

StarPlayUp Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

As far as we are aware, no relevant casino blacklists mention StarPlayUp Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

In our comprehensive review of all relevant aspects, StarPlayUp Casino has attained a Below average Safety Index of 6.3. This casino is not a good fit for players in search of an online casino that is committed to fairness.

Terms and Conditions of StarPlayUp Casino evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of StarPlayUp Casino to be mostly fair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about StarPlayUp Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We have found no relevant complaints about this casino.

StarPlayUp Casino user feedback and reviews evaluated

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Unfortunately, there are no user reviews of StarPlayUp Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company data

StarPlayUp Casino is owned by Goldplay S.R.L. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

StarPlayUp Casino has been granted a gambling license in Italy issued by Agenzia delle Dogane e dei Monopoli.

Payment methods, win and withdrawal limits

StarPlayUp Casino supports 6 payment options. This includes: PayPal, PostePay, Online bank transfer, direct debit, Nuvei, Bonifico.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 4,999 per day EUR 50,000 per spin
EUR 15,000 per week
EUR 60,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at StarPlayUp Casino in the table below.

Language Website Customer support Live chat
Italian Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at StarPlayUp Casino, managing your account, withdrawals, or other matters. StarPlayUp Casino has an average customer support, judging by the results of our testing.

Casino games and slots available at StarPlayUp Casino

StarPlayUp Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 36 game providers are offered. This includes NetEnt, Nolimit City, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, iSoftBet, Playson, ELK Studios, GameArt, Endorphina, Habanero, 1X2 Gaming, Booming Games, Relax Gaming, Greentube, CAPECOD Gaming, Magellan Robotech, Gol Games, NazionaleElettronica, Arancita, Espresso Games, Slot Machine Design, TOP Gaming, Skywind Group, Spinmatic, Spribe, NEMESIS, Religa, WMG, Tuko Productions, Hacksaw Gaming, EURASIAN (EA) Gaming, Amusnet.

Bonuses and codes offered by StarPlayUp Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Unfortunately, there are no available bonus offers from StarPlayUp Casino in our database at the moment.

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Owner Goldplay S.R.L.
  • Established 2024
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of StarPlayUp Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Low win limit: €50,000 / spin or game round

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Important
    Important: Win limit of €50,000 per spin This casino has a win limit rule. You will not be able to win more than €50,000 per spin.
    Unfair terms and conditions
    • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    Complaints about StarPlayUp Casino
    This tab does not contain any complaints

    We do not have any complaints about StarPlayUp Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

    Submit a complaint

    User reviews of StarPlayUp Casino

    This is a place to share experience with StarPlayUp Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Not enough data

    Rated by 0 users

    Very positivePositiveNeutralNegativeVery negative

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    StarPlayUp Casino discussion

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