Jara works as a casino analyst at Casino Guru, where she leverages her degree in Economics to help maintain and refine our online casino database. Her work ensures that the information we provide is accurate, well-structured, and continuously improved. Through her analysis, she contributes to regula...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jara K.
Author
Jara Kane
Casino Analyst
Jara works as a casino analyst at Casino Guru, where she leverages her degree in Economics to help maintain and refine our online casino database. Her work ensures that the information we provide is accurate, well-structured, and continuously improved. Through her analysis, she contributes to regula...
Extensive collection of games from multiple providers
Unlimited monthly withdrawals
Simple and clean website design
Huge selection of game providers
Various responsible gaming options available
Live chat is available only after registration
Casino screenshots
In-depth review
To help you decide about SpinGenie Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. SpinGenie Casino earned a Very high Safety Index of 9.0. This confirms it as one of the safest and most fair casinos in our database. Take a look at our full SpinGenie Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index of SpinGenie Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of SpinGenie Casino, we meticulously evaluated and analyzed the Terms and Conditions of SpinGenie Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, SpinGenie Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, SpinGenie Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, SpinGenie Casino has scored a Safety Index of 9.0, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, SpinGenie Casino is associated with 48 other online casinos. The Safety Index of SpinGenie Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
Reviewing the T&Cs of SpinGenie Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SpinGenie Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs review by clicking here.
Player complaints submitted about SpinGenie Casino
When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 5 complaints directly about this casino in our database, as well as 17 complaints about other casinos related to it. Because of these complaints, we've given this casino 557 black points in total, out of which 412 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
SpinGenie Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Our database has a total of 9 user reviews of SpinGenie Casino, giving it a Mixed User feedback rating. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of SpinGenie Casino
SpinGenie Casino is in the ownership of Kinetic Digital and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
SpinGenie Casino holds a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Support and language availability
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at SpinGenie Casino.
Language
Website
Customer support
Live chat
English
We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. When we tested SpinGenie Casino's customer support, we found it to be average.
Slots and casino games at SpinGenie Casino
SpinGenie Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 69 providers. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally's Corporation, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, S Gaming, Swintt, Win Fast, Shuffle Master, BF Games, All For One Studios (ALL41), Gamomat, GVG (Green Valley Games), Bragg Gaming, RAW iGaming, Foxium, Four Leaf Gaming, Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, Crucible Gaming, Stakelogic, Peter & Sons, Spark Gaming, STHLMGAMING, Games Global, Just For The Win, Light & Wonder, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming, Print Studios.
SpinGenie Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 3 bonuses from SpinGenie Casino in our database, which include:
10 FREE SPINS on Big Bass Bonanza
120 EXTRA SPINS on Book of Dead
100% up to £25 and 50 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Kinetic Digital
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2020
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SpinGenie Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at SpinGenie Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by SpinGenie Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that SpinGenie Casino does not offer any bonuses to players from your country.
Loyalty program
SpinGenie Casino offers a loyalty program. Here is what you can get for achieving a higher status:
Deposit bonuses
Payment methods
Payments
Browse an overview of payment methods supported by SpinGenie Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for GBP
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
GBP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Average
Based on 2 tests
Date and tester
Rating
28 Feb 2025
Michaela S.
Average
11 Sep 2024
Michaela S.
Average
E-mail support rating
Average
Average response time: 1h
Based on 1 test
Date and tester
Response time
Rating
29 Apr 2026
Jara K.
1h
Average
User reviews
User reviews of SpinGenie Casino
This is a place to share experience with SpinGenie Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 9 users
Very positivePositiveNeutralNegativeVery negative
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• 1 year ago
It's a joke, this casino, like Swiftcasino, Playjango, and Playuzu, are the same place. They change their name just so that customers who exceed the deposit limits can continue depositing and the casino, let's say, complies with the regulations. It doesn't let you deposit more, but it redirects you to this other casino where you can, since theoretically it's another one, but even the website is identical. The slots, the chat, even your credit card will already be verified. It's the same but cloned. If I log in with my username to Playuzu and then log in with my tablet to Spingenie with a different username, the system disconnects me. This doesn't happen if they are different casinos.
Es una tomadura de pelo, este casino al igual que Swiftcasino, Playjango y playuzu Son el mismo sitio. Cambian nombre solo para que los clientes que pasen los límites de depósito puedan seguir depositando y el casino digamos cumple con la norma. No te deja depositar más peto te redirige a este otro casino donde si puedes ya que teóricamente es otro peto incluso la página web es idéntica.. Las slots, el chat, incluso tu tarjeta de crédito ya estará verificada es lo mismo pero clonado. Si entro con mi Usuario al Playuzu y a la v3z entro con la Tablet al Spingenie con otro nombre Usuario el sistema te desconecta. Esto no pasa si son casinos distintos
• 1 year ago
This casino stands out with its instant-play games and excellent live casino experience. The games load quickly, and the dealers are professional. On the downside, the bonus terms are tough to meet, and finding low-stakes tables can be a challenge during peak hours.
Strong security features
exclusive VIP events
professional design
Inconsistent customer support knowledge
• 1 year ago
This casino is a solid option for those who love slots. The variety of games is fantastic, and many of them have exciting bonus features that make them more rewarding. I’m also happy with the payment options—they offer instant bank transfers, which makes depositing and withdrawing super easy.
Multiple payment options with instant transfers.
Amazing selection of slot games with bonus features.
VIP program lacks sufficient rewards
• 1 year ago
The live dealer experience is fantastic, but the lag during busy times can ruin the fun. It’s a great platform when everything works smoothly.
Immersive live games
professional dealers
Lag during peak hours
disrupts gameplay
• 2 years ago
Don't use this site. They're bonus is a scam. How frustrating it was going back and fourth on email. Was not happy I could not withdraw my money even though I wagered 60x the amount. Games were good but chat was so useless. Do not play here.
Far better sites out there
Bonus is a scam
• 3 years ago
The site is quite easy to navigate, I would like to see various bonuses.
• 4 years ago
I made a withdrawal of 20 thousand reais in addition to canceling, they didn't return the amount to me..😡😡😡
Fiz um levantamento de 20 mil reais além de cancelar não me devolveram o valor pra mim..😡😡😡
• 4 years ago
Highly recommend SpinGenie when it comes to playing a wide range of slot games. I so appreciate how they are able to include 108 free spins in their welcome bonus package of some sort. Even better, which is my favourite about them, all players like me can claim new bonuses from them every day!! The only reason why I am giving them a rate of 4 is because of their high wagering requirement of 60x.
• 4 years ago
I made a deposit and won the 100 free spins, but when I entered the game I can't play, the game keeps running and I leave the place is locked, I sent an email, chat message but no one responds, I can play the deposited amount due to the rule If I play my deposit before I donate free spins I lose them, it seems that this is a malicious strategy for players not to take advantage of the free spins!
Fiz depósito e ganhei os 100 giros grátis,porém ao entrar no jogo ñ consigo jogar,o jogo fica rodando e ñ sai do lugar está travado,mandei e mail,mensagem no chat mas ninguém responde,ñ posso jogar o valor depositado devido a regra q se jogar o meu depósito antes doa giros grátis eu as perco,pelo jeito é uma estrataegia mal intencionada para q os jogadores ñ usufruam dos giros grátis!
Discussion
SpinGenie Casino discussion
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