Spinanga Casino - Player cannot access casino website.

I couldn't log in to the Spinanga website and I'm waiting for my 540 euros to be charged. Can anyone tell me what happened?

Dear ivan1941,

Thank you very much for submitting this complaint. I'm sorry to hear about the issue you're experiencing. To better understand your situation, could you please provide some additional details?

• When was the last time you successfully accessed the casino website?
• Have you tried clearing your cache and cookies, deleting your browser history, or accessing the casino from a different device or browser?
• Have you attempted to find the casino by searching for its name in a search engine and clicking on the first relevant link?

I hope we can help resolve this issue for you as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika

Yesterday afternoon I could not log in and today it is the same, it is giving error 504

Have you tried contacting the casino's customer support via email at [email protected]?

When exactly did you submit your withdrawal request?

Have you passed the full KYC verification?

Dear ivan1941,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.