Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
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Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela works in Casino Guru as a Casino Analyst. She typically spends her days scouting for fresh information to add to our casino database, so that it always features only the most accurate data. Having lived half of her life abroad, it's clear that Michaela loves to travel and explore new places...
Spin Samba Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Spin Samba Casino has an Above average Safety Index of 7.1, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Keep reading our Spin Samba Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Spin Samba Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Spin Samba Casino review, we extensively examined and analyzed the Terms and Conditions of Spin Samba Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Spin Samba Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find Spin Samba Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Spin Samba Casino having a Safety Index of 7.1, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Note: To the best of our knowledge, Spin Samba Casino is associated with 3 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Spin Samba Casino.
Spin Samba Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Spin Samba Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Spin Samba Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 0 black points in total, out of which 0 come from related casinos.
User feedback and assessment of Spin Samba Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Spin Samba Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Spin Samba Casino company information and licenses
Spin Samba Casino belongs to Luckland Group B.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Spin Samba Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Authority.
About payment methods and win and withdrawal limits
Spin Samba Casino accepts 7 payment options. This includes: VISA, Mastercard, Bitcoin (BTC), Litecoin (LTC), eZeeWallet, Ethereum (ETH), Bank wire.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 2,000 per week
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Spin Samba Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Italian
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Spin Samba Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Spin Samba Casino has a good customer support based on the responses we have received during our testing.
Casino games and slots available at Spin Samba Casino
You can play these types of games at Spin Samba Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Live baccarat, Live blackjack, Live roulette.
Titles supplied by 2 casino game providers are available. This includes Realtime Gaming, SpinLogic Gaming.
Spin Samba Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 3 bonuses from Spin Samba Casino:
100% up to $1,000 and 50 extra spins
150% up to $1,000 and 50 extra spins
200% up to $1,000 and 50 extra spins
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
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Company info
Owner
Luckland Group B.V.
Established
2018
Estimated annual revenues
< $1,000,000
Casino Bonuses
Spin Samba Casino bonuses
Browse all bonuses offered by Spin Samba Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of Spin Samba Casino
This is a place to share experience with Spin Samba Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
It has been disastrous, despite several attempts to close the account alleging gambling addiction, not only did they allow me to return several times, but they also offered me bonuses so I could continue spending money, in this way my gambling addiction (under treatment) took several steps back, it is impossible to definitively close an account with them, despite having all the information about my gambling addiction, they have acted in bad faith, allowing me to make non-stop deposits to fill their coffers. I hope you have the dignity to respond to the formal complaint filed here, return what belongs to me, and allow me to move on in my rehabilitation.
PS My account still hasn't been closed.
Ha sido nefasta, a pesar de varios intentos de cerrar la cuenta alegando ludopatía, no sólo me permitieron volver varias veces, si no que encima me han ofrecido bonos para que siguiese gastando dinero, de esa manera mi ludopatía (en tratamiento) dio varios pasos atrás, es imposible cerrar definitivamente una cuenta con ellos, a pesar de tener toda la información de mi ludopatía han actuado de mala fé, dejando que haga ingresos sin parar para llenar sus arcas. Espero que tengan la dignidad de contestar a la queja formal aquí presentada, me devuelvan lo que me pertenece y así poder pasar página en mi rehabilitación.
P.D Mi cuenta sigue sin cerrar.
Zero protection against cases of gambling addiction
I do not recommend this casino, after closing my account they did not notify me that I had a cashback of more than 4,000 thousand euros to be able to play or withdraw, since I had deposited thousands of euros, and even so they continue to send me emails and sms, with promotions . They don't answer emails. I have already spoken with lawyers to be able to recover part of the money wagered and report the emails after the account is closed.
Also be careful with this casino since it only allows you to withdraw 2,000 thousand euros a day, and they force you to play every week 30 percent of what you have won and have in your account to be able to withdraw the following week, they are abusive and reportable clauses with which you can get all your deposits if you denounce it through lawyers.
No recomiendo este casino, después de cerrarme la cuenta no me avisaron de que tenía un cashback de más de 4.000 mil euros para poder jugar o retirar, ya que había metido miles de euros, y aun así me siguen enviando correos y sms, con promociones . No contestan los correos. Ya he hablado con abogados para poder recuperar parte del dinero apostado y denunciar los correos después del cierre de la cuenta .
También cuidado con este casino ya que solo permite retirar 2000 mil euros al día , y te obligan a jugar todas las semanas un 30 por ciento de lo que has ganado y tienes en la cuenta para poder retirar la siguiente semana, son cláusulas abusivas y denunciable con las que podéis conseguir todos vuestros depósitos si lo denuncias por abogados.
I have a pending bitcoin withdrawal from today ... The withdrawal costs well € 30.00 and they also tell me to wait 72 hours for payment !! I emphasize that generally deposits and withdrawals via bitcoin always take place in a few hours without having to wait for bank times and are usually free.
Update on 09/26/2022: the payment was made after 72 hours from the request of 23/09/2022 and after my new reminder via chat.
Ho un prelievo via bitcoin in sospeso da oggi... Il prelievo costa ben euro 30,00 e mi dicono pure di attendere 72 ore per il pagamento!! Sottolineo che generalmente i depositi ed prelievi via bitcoin avvengono sempre in poche ore senza dover attendere i tempi bancari e solitamente sono gratuiti.
Aggiornamento al 26/09/2022: il pagamento è stato disposto dopo le 72 ore dalla richiesta del 23/09/2022 e dietro mio nuovo sollecito a mezzo chat.
payments via bitcoin beyond the declared 72 hours
pagamenti via bitcoin oltre le 72 ore dichiarate
extremely expensive bitcoin withdrawal
prelievo a mezzo bitcoin estremamente oneroso
Spin Samba Casino
Good afternoon Nemokid,
Thank you for posting the comment. Due to the nature of the comments, we took some time to fully understand the series of events he described, to ensure a full review of what happened.
We invite you to consult our conclusions below:
On September 17, she requested a bonus of € 125.00 which she was not granted as she was inactive since May 12. However, on September 23, one of our agents decided to still grant her a bonus upon request, as a gesture of goodwill and regardless of her long period of inactivity. This bonus consisted of € 45.00 and provided for a maximum withdrawal of € 450. We were very happy to see that luck was on her side and that she managed to win!
Moments after the withdrawal request, he started sending several emails to request the withdrawal. Our team has always responded and was informed of the 72 hour timing and the withdrawal fee. Please note that all these terms are defined on the website and have been confirmed by our agents.
Going forward, remember that wire transfer is always an option and that it has a lower fee.
Also, you might want to check out our VIP program, where players have many competitive advantages such as reduced withdrawal times and so much more.
Ultimately, we are grateful for your review, as our players' expectations, wishes and needs are at the heart of what we do.
May your luck continue like this, just like today! We wish you a wonderful evening.
The Spin Samba Team
Buon pomeriggio Nemokid,
Grazie per aver pubblicato il commento. A causa della natura dei commenti, ci siamo presi un po' di tempo per comprendere appieno la serie di eventi che ha descritto, per assicurare una revisione completa di quanto accaduto.
La invitiamo a consultare le nostre conclusioni qui di seguito:
Il 17 settembre ha richiesto un bonus di 125,00 € che non le è stato concesso in quanto era inattivo dal 12 maggio. Tuttavia, il 23 settembre, uno dei nostri agenti ha deciso di concederle comunque un bonus su richiesta, come gesto di buona volontà e indipendentemente dal suo lungo periodo di inattività. Questo bonus consisteva in 45,00 € e prevedeva un prelievo massimo di 450 €. Siamo stati molto felici di vedere che la fortuna era dalla sua parte e che lei sia riuscito a vincere!
Pochi istanti dopo la richiesta di prelievo, ha iniziato a inviare diverse e-mail per richiedere il prelievo. Il nostro team ha sempre risposto ed e’ stato informato delle tempistiche di 72 ore e della commissione di prelievo. Si prega di notare che tutti questi termini sono definiti sul sito web e sono stati confermati dai nostri agenti.
Per il futuro, ricordi che il bonifico bancario è sempre un'opzione e che prevede una commissione più bassa.
Inoltre, potrebbe dare un'occhiata al nostro programma VIP, dove i giocatori hanno molti vantaggi competitivi come tempi di prelievo ridotti e molto altro ancora.
In definitiva, siamo grati per la sua recensione, poiché le aspettative, i desideri e le esigenze dei nostri giocatori sono al centro di ciò che facciamo.
Che la vostra fortuna continui cosi, proprio come oggi! Vi auguriamo una splendida serata.
The Spin Samba Team
Contango
Unregistered user
• 3 years ago
One of the worst out there, the so called VIP managers are complete liars. The withdrawal limits are tiny and slowly increase with time BUT should you have a big win then will stop paying unless you continue to wager. I had a $10,000 withdrawal limit per week, won $60,000 and withdrew $20,000 over two weeks. On the third week they rejected my withdrawal request stating that accounts with over $20,000 balance need to wager 30% each week to be eligible to withdraw. This is not in their terms and conditions. After I wagered the $12,000 they reduced my withdrawal limit back to the standard $2,000 per week. I asked would happen if I stopped wagering and I was politely advised (threatened) that the terms and conditions state they can close my account and confiscate my balance. Avoid this place like the plague.
Some of the games are ok
Low withdrawal limits
Poor customer service
Long payout times
Casino forces you to wager to redeem your winnings
Spin Samba Casino
Dear user,
Thank you for your review.
We are very sorry to hear about your claim.
We take player satisfaction very seriously and would like to investigate your case further. You have posted this review under 'Contango' but this username is not registered on our website,
Please provide us with your username so we can further investigate your claim.
We look forward to receiving these details.
Thank you, The Spin Samba Team
Safety Index explained
Safety Index of Spin Samba Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spin Samba Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (6 to 12 months).
Unfair terms and conditions
Bonus-related restriction that should be technologically enforced
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Casino voids gaming account balances after less than one year of account inactivity
T&C copied from the casino's website (in English):
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Other factors
Low withdrawal limit: €2,000 / week
Complaints about Spin Samba Casino and related casinos
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