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HomeOnline casinosSpin Galaxy Casino review
Spin Galaxy Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
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Payment methods
Show all (17)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly Pay
  • Neosurf
Withdrawal limits
 per month
€300,000
 per day
€10,000
GM Gaming Limited
2020
> $20,000,000
OverviewBonusesUser reviews4Safety Index explainedDiscussion16Payment methods17

Spin Galaxy Casino Review

In this review, Spin Galaxy Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Spin Galaxy Casino has a High Safety Index of 8.6, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our Spin Galaxy Casino review to make an informed decision whether or not this casino is the right fit for you.

Is Spin Galaxy Casino fair and safe? Safety Index explained

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Spin Galaxy Casino Terms and Conditions as part of our review of Spin Galaxy Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Based on our estimates or gathered data, Spin Galaxy Casino is a very big online casino. In proportion to its size, it has received complaints with a low total value of disputed winnings. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we are aware, no relevant casino blacklists mention Spin Galaxy Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All in all, when combined with other factors that come into play in our review, Spin Galaxy Casino has landed a High Safety Index of 8.6. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: As far as we are aware, Spin Galaxy Casino is interconnected with 123 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Spin Galaxy Casino. They resulted in a higher Safety Index than this casino would have without related casinos.

Terms and Conditions of Spin Galaxy Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Spin Galaxy Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about Spin Galaxy Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints directly about this casino in our database, as well as 358 complaints about other casinos related to it. Because of these complaints, we've given this casino 17,605 black points in total, out of which 17,283 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Spin Galaxy Casino user feedback and reviews evaluated

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 10 reviews, and we have only received 4 player reviews so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Licenses and company data

Spin Galaxy Casino is owned by GM Gaming Limited and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Spin Galaxy Casino has licenses from licensing organizations in the following countries or regions: Kahnawake (Kahnawake Gaming Commission), Malta (Malta Gaming Authority).

Payment methods, win and withdrawal limits

Spin Galaxy Casino supports 17 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Trustly Pay, Neosurf, idebit, Bank transfer, ApplePay, Flexepin, Skrill 1-Tap, MuchBetter, Voucher, Prepaid Card, Google Pay.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 10,000 per day No win limit
EUR 300,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Spin Galaxy Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Portuguese Yes No No
Russian Yes No No
Japanese Yes No No
German Yes No No
Finnish No Yes Yes24/7
Italian Yes No No
Korean Yes No No
Czech Yes No No
Greek Yes No No
French Yes Yes Yes24/7
Thai Yes No No
Turkish Yes No No
Arabic Yes No No
Chinese Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Spin Galaxy Casino, managing your account, withdrawals, or other matters. Spin Galaxy Casino has an average customer support, judging by the results of our testing.

Spin Galaxy Casino casino games and slots

Spin Galaxy Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 30 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Gameburger Studios, Real Dealer Studios, PearFiction Studios, Barstruck, Switch Studios, Oros Gaming, Blue Ring Studios, Neon Valley Studios, Wishbone, Slingshot Studios, Alchemy Gaming, Flip Five Gaming, SpinPlay Games, Nailed it! Games, Fortune Factory Studios, Gold Coin Studios, All For One Studios (ALL41), Northern Lights Gaming, Just For The Win, Games Global, On Air Entertainment, Foxium, Snowborn Games, Stormcraft Studios, Triple Edge Studios, AreaVegas, Infinity Dragon Studios.

Spin Galaxy Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Spin Galaxy Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Spin Galaxy Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (17)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Trustly Pay
  • Neosurf
Withdrawal limits
 per month
€300,000
 per day
€10,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (15)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers

Show all (30)
  • Pragmatic Play
  • Apricot (Microgaming)
  • Evolution Gaming
  • Barstruck
  • Neon Valley Studios
  • PearFiction Studios
  • Foxium
  • Blue Ring Studios

Casino screenshots

spin_galaxy_casino_game_gallery_desktop
spin_galaxy_casino_homepage_mobile

Positives

  • Good selection of games
  • €10.000 daily withdrawal limit
  • Website is translated into many languages
  • Live chat support is available 24/7

Negatives

  • Limited responsible gaming options
  • Software provider filter not available
Casino Bonuses

Spin Galaxy Casino bonuses

Browse all bonuses offered by Spin Galaxy Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (4)

User reviews of Spin Galaxy Casino

This is a place to share experience with Spin Galaxy Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 4 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 3 months ago
Dont play there you Nevers gone get your win dont help live chat no one awnser
  • Very slow withdrawal 3 week and ist not be process
  • Slow payment
• 3 months ago
I took the welcome bonus and gambled here for a month, but I am really not satisfied with the service. There is no live chat available for quick inquiries, not even a bot; only email support is offered. Submitting documents through my profile did not work due to an internal system error, and I could only get my account approved by sending an email. Deposits take 48 hours to process, so if you withdraw on Wednesday, you will only receive your funds on Monday. The daily bonuses are low; it would be better to offer weekly bonuses that are more substantial. The bonus wheel is disappointing; I have spun it 2-3 times a day for 30 days and only received the "fast forward" option. I deposited almost daily, yet the casino provided no benefits. The loyalty system is also inadequate; I wagered a couple of thousand and still remain at the bronze level, which is the lowest tier.
  • Game Global slots
  • No live chat;
  • Response to e-mails within 48h
  • No responsible gambling options in profile
  • Bonus wheel is a joke
  • Promotions are meager
  • Deposit options are meager
• 7 months ago
I really liked this one until I won and found the only option in Canads is by echeck and it takes forever probably longer than an old fashioned cheque. Its ridiculous they don't etransfer same as the deposit. Other than that it's identical to Jackpot City and Spin casino and those two have better withdrawl methods for Canada. Sorry Canadians this one is not for us!
  • Many slots
  • Plenty of Deposit options
  • Withdrawl in Canada is by echeck
• 1 year ago
Selection of games is quite large-
Aside from that just horrible - impossible to get through to customer service - was bounced around with different emails
Withdrawl was only possible by wire transfer - they charged me 19.00 on a 60.00 withdrawl - avoid at all costs
  • Big selection of games
  • Withdrawl only by wire transfer - withdrew 60.00 and they charged me a 19.00 wire transfer - avoid at all costs
Safety Index explained

Safety Index of Spin Galaxy Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Spin Galaxy Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    Read more
  • Detection of some basic betting techniques may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more

Complaints about Spin Galaxy Casino and related casinos

(410)
410All4Opened162Unresolved67Resolved177Rejected

Complaints directly about Spin Galaxy Casino

Show more complaints (+10)
Discussion

Spin Galaxy Casino Discussion

Discuss anything related to Spin Galaxy Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
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Payment methods

Spin Galaxy Casino payment methods

SkrillNetellerPaysafeCardPayz (ecoPayz) MastercardVISATrustly PayNeosurfidebitBank transferApplePayFlexepinSkrill 1-TapMuchBetterPrepaid CardVoucherGoogle Pay

Currencies

USD, CAD, EUR, GBP, BRL, CLP, NZD, PEN
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