Spin Casino UK Review

The player from Croatia had experienced difficulties with Spin Casino. Despite having completed the verification process, his account had been locked upon requesting a withdrawal. The player had attempted to arrange a verification call four times without success and was frustrated at the long wait times. We had asked the player to share his communication with the casino to help resolve the issue, but the player had not responded to our messages. Consequently, we were unable to investigate further and had rejected the complaint.

The player from Ontario had encountered a problem with a bet she had placed in the Immortal Romance Roulette game. After placing an $8 bet, the system logged her out. When she logged back in, the game had not registered her bet, resulting in a loss of $8. The player was unable to provide game history as proof due to technical issues and the casino's lack of response. The player eventually asked us to close the case due to dissatisfaction with the casino's service.

The player from Mexico had been unable to withdraw $2500 from the casino. Despite having submitted the requested documents, the money had been returned to the casino account. When he logged in recently, the player had found only 1000 pesos left in the account. The casino's customer service had not provided an explanation. However, the issue had been later resolved successfully, with the player confirming receipt of his money.

The player from Canada faced unexpected deductions from their winnings after two separate withdrawals from Spin Casino. Despite making payments through Interac e-transfer where funds are instantly transferred, the casino claimed the deductions were due to unavailable funds, which the player disputes. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Mexico has had their account closed after multiple unsuccessful attempts to withdraw winnings. The player had provided all required documents and is now unable to access their account. We were forced to close this complaint because casinos from this group refuse to cooperate and comment on any complaints due to strict GDPR regulations.

The player from Ontario requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Brazil has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.