Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
Read our SlotsRoom Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
Accepts players from Ohio
Pros and cons
Phone customer support available
Simple and clean website design
Bitcoin accepted
Live chat support is available 24/7
Live dealer games are available
Unless stated otherwise the maximum win from any single spin is a multiple of 50,000 times your bet per line
Minimum withdrawal amount is $200
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 10
Not Available: 5
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Game providers
Payment methods
Show all
(14)
Payment methods (14)
Transaction limits
Withdrawal limits
$16,000
per month
$4,000
per week
Win limits
Unknown
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Casino screenshots
SlotsRoom Casino Review
To help you decide about SlotsRoom Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. SlotsRoom Casino scored a High Safety Index of 8.1, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our SlotsRoom Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of SlotsRoom Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of SlotsRoom Casino, we read and assessed Terms and Conditions of SlotsRoom Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, SlotsRoom Casino is an average-sized online casino. In proportion to its size, it has received complaints with an average total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include SlotsRoom Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, SlotsRoom Casino has attained a High Safety Index of 8.1. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SlotsRoom Casino is related to 5 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SlotsRoom Casino. This connection has resulted in an increased Safety Index.
SlotsRoom Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of SlotsRoom Casino during our review.
Player complaints about SlotsRoom Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 1,440 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
SlotsRoom Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of SlotsRoom Casino shared by 5 users has resulted in a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
SlotsRoom Casino company data and licenses
SlotsRoom Casino is owned by Entsoft Group Ltd and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
SlotsRoom Casino has a gambling license issued by Anjouan Gaming in Comoros.
Win and withdrawal limits, payment options
SlotsRoom Casino accepts deposits via 14 payment methods. This includes: Mastercard, VISA, Diners Club, American Express, Bitcoin (BTC), Bank transfer, JCB, Discover, Bank wire, Interac e-Transfer, Check (Cheque), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 4,000 per week
No win limit
USD 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at SlotsRoom Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SlotsRoom Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SlotsRoom Casino to be good.
Slots and casino games at SlotsRoom Casino
SlotsRoom Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Other card games, Crash games, Other games.
Games from 2 casino game providers are available. This includes Realtime Gaming, Visionary iGaming (ViG).
Bonuses and codes offered by SlotsRoom Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 3 bonuses from SlotsRoom Casino in our database, including:
$20 NO DEPOSIT BONUS
200% up to $2,000
210% up to $2,100
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
Entsoft Group Ltd
Operator
Entsoft Group Ltd
Established
2021
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SlotsRoom Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoBig group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by SlotsRoom Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
SlotsRoom Casino payment methods
Currencies
USD,
CAD
User reviews
User reviews of SlotsRoom Casino
This is a place to share experience with SlotsRoom Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I liked this casino cause you can make $1 and up bitcoin deposits. But, after making several deposits it never pays you enough to continue playing or make a withdrawal. Then I adk for free spins after all the deposits I made and was told I don't qualify for anything free. Don't waste your change, it's not worth it
I want some money from this casino And I've been trying to withdraw for days I had to send in my hottie pictures of my phone bill water still have not received my Winnings I had to call and verify my phone number because my phone entered the Incorrect one when filling out Registration for the casino after calling and correct in this but still have not received any Vonage from you this is a shitty casino and shitty staff
This is a This is a scam casino that we will not pay you even after you jump through all of their hopes I'll verify you and your account very poor very shitty people scam
UPDATE 6/10/22: I played again and won. It took about a week to get paid but I did get paid. I had questions along the way and communicated with them via email and they were prompt and helpful in their responses. I have updated my score based upon the fact that they paid out with relative ease and the fact that they were responsive to my inquiries.
Update. My deposit received a bonus with the coupon below. I played through the $4197 required. My balance available for withdrawal was not enough to worry about it. I am playing with it, we'll see how long it lasts. I used the coupon WELCOME200 and they refuse to notice the 200 free spins (20 per day). I put in a screenshot and still nothing. The chat says what I posted says something different than it actually says (what?).
I was a little hesitant to play at this casino at first. Registration was a breeze, customer service was friendly, and most importantly, Bitcoin payout was within 48hrs.
Fast payouts, friendly and prompt customer service with chat option
Slots seem to be a little tight, weekday withdrawals only
Discussion
SlotsRoom Casino discussion
Discuss anything related to SlotsRoom Casino with other players, share your opinion, or get answers to your questions.
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