The process of getting this bonus should be relatively FAST
21+ • This offer is available for the first 5 deposits • New players only • Terms apply, please gamble responsibly • There are more options for the first deposit bonus available
OverviewBonuses2User reviews54Safety Index explainedDiscussion3Payment methods15
SlotsRoom Casino Review
Our expert casino review team has carefully analysed SlotsRoom Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. SlotsRoom Casino scored a High Safety Index of 8.2, which makes it a recommendable option for most players in terms of fairness and player safety. Proceed with reading our SlotsRoom Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of SlotsRoom Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of SlotsRoom Casino, we read and assessed Terms and Conditions of SlotsRoom Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, SlotsRoom Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include SlotsRoom Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, SlotsRoom Casino has attained a High Safety Index of 8.2. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, SlotsRoom Casino is related to 5 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of SlotsRoom Casino. This connection has resulted in an increased Safety Index.
SlotsRoom Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of SlotsRoom Casino during our review.
Player complaints about SlotsRoom Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 1,440 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
SlotsRoom Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Judging by the 54 user reviews given to SlotsRoom Casino, it has a Good User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
SlotsRoom Casino company data and licenses
SlotsRoom Casino is owned by Entertainment Software Group N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
SlotsRoom Casino has a gambling license issued by Gaming Curaçao in Curaçao.
Win and withdrawal limits, payment options
SlotsRoom Casino accepts deposits via 15 payment methods. This includes: Mastercard, VISA, Diners Club, American Express, Bitcoin, Bank transfer, JCB, Discover, Bank wire, Interac e-Transfer, Check, Ethereum, Litecoin, Bitcoin Cash, Courier Check.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 4,000 per week
No win limit
USD 16,000 per month
CAD 4,000 per week
CAD 16,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at SlotsRoom Casino.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SlotsRoom Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of SlotsRoom Casino to be good.
Slots and casino games at SlotsRoom Casino
SlotsRoom Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games.
Games from 2 casino game providers are available. This includes Realtime Gaming, Visionary iGaming (ViG).
SlotsRoom Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 3 bonuses from SlotsRoom Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our SlotsRoom Casino bonuses page.
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Bonuses
No Deposit Bonus:
$20 NO DEPOSIT BONUSBonus T&C
No deposit bonus for new players
Wagering requirements: 40x(restrictions apply)
Maximum cashout: $200
Sticky bonus (non-cashable)
Maximum bet: $10
The process of getting this bonus should be relatively FAST, Bonus expiration: 30 days
New players only • Terms apply, please gamble responsibly • 21+
The process of getting this bonus should be relatively FAST
21+ • This offer is available for the first 5 deposits • New players only • Terms apply, please gamble responsibly • There are more options for the first deposit bonus available
Browse all bonuses offered by SlotsRoom Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(54)
User reviews of SlotsRoom Casino
This is a place to share experience with SlotsRoom Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I want some money from this casino And I've been trying to withdraw for days I had to send in my hottie pictures of my phone bill water still have not received my Winnings I had to call and verify my phone number because my phone entered the Incorrect one when filling out Registration for the casino after calling and correct in this but still have not received any Vonage from you this is a shitty casino and shitty staff
This is a This is a scam casino that we will not pay you even after you jump through all of their hopes I'll verify you and your account very poor very shitty people scam
Such a shame how they take advantage of people. I actually managed to win the no deposit bonus. Imagine that, I actually made it past the playthrough amount. News flash you guys will never see that money. Live chat will play games with you and will drag out the entire process in hopes you have an addiction and will gamble the money or just give up on it together. So far I've been waiting over 5 days just for KYC verification alone. After a while they will just come up with some excuse to void the bonus. These people are not real casinos like DraftKings or bovada. They can just scam you and there is not a single thing you can do about it. Go to Bovada or any other legit online casino before you use this. Dont waste your time like i did. Its funny that they have no problem taking thousands of dollars from you without verification. You know why? It's cause they DONT pay out unless you lose money.
live chat pretends not to get your KYC verification info
UPDATE 6/10/22: I played again and won. It took about a week to get paid but I did get paid. I had questions along the way and communicated with them via email and they were prompt and helpful in their responses. I have updated my score based upon the fact that they paid out with relative ease and the fact that they were responsive to my inquiries.
Update. My deposit received a bonus with the coupon below. I played through the $4197 required. My balance available for withdrawal was not enough to worry about it. I am playing with it, we'll see how long it lasts. I used the coupon WELCOME200 and they refuse to notice the 200 free spins (20 per day). I put in a screenshot and still nothing. The chat says what I posted says something different than it actually says (what?).
I was a little hesitant to play at this casino at first. Registration was a breeze, customer service was friendly, and most importantly, Bitcoin payout was within 48hrs.
Fast payouts, friendly and prompt customer service with chat option
Slots seem to be a little tight, weekday withdrawals only
Safety Index explained
Safety Index of SlotsRoom Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SlotsRoom Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
21 Apr 2021
Complaints about related Roaring21 Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Jan 2023
Complaints about related Cherry Jackpot Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
04 Jun 2024
Show more complaints (+3)
Discussion
SlotsRoom Casino Discussion
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