Slots of Vegas Casino - Player’s withdrawal has been delayed.

Withdraw requested October 18th early in day. Out is now November 06th 2020 no change in status. Heard response from id verification but nothing from bank account info people. I.e. the payout team. Really need three money get it on the way please!

Dear Andrea,

Thank you very much for submitting your complaint and forwarding all the relevant communication. I’m very sorry to hear about your problem. We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so, could you please specify which payment method you have opted for? Have you withdrawn any winnings successfully in the past from this casino?

In the meantime, I would suggest checking our review for the Slots of Vegas Casino: https://casino.guru/Slots-of-Vegas-Casino-review:

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

Hello. This is my 1st time cashing out with Slots of Vegas Casino. I opted fot wire transfer. I only had 2 choices check or wire. Want to add that my withdraw date was the 28th of Oct (not 18th ) and apparently the bank verify dept. Does not do attachments. You have to type directly into the email itself. Hopefully before the end of next week it will be showing as 'on

the way'.

Dear Andrea,

As it is nothing unusual for withdrawals to take 14 days to be received successfully, I will set the timer for additional 7 days and if there’s no development by Monday next week, we will intervene. Let’s stay positive and wait for good news regarding your withdrawal. Thank you in advance for your patience.

Sounds good. Lets see what happens...I cashed out with Sun Palace online and I thought they took a little time; realizing now they were incredibly fast. I usually don't cash out unless i hit something large so still new to online gaming ...i guess I'm spoiled by instant gratification of the casinos i frequent in person! They are the reason i need the money asap! To much gambling not enough winning! Thanks for your help though. Ill be in touch.

Hello Andrea,

Have there been any developments since our last conversation?

Dear Andrea,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.