Slots of Vegas Casino - Player’s struggling to withdraw his winnings.

This place is a scam, I disputed all charges with the bank. They say a wire will be done, then we have to many accounts open with your bank. Pick another, the. I get the same thing. Then I’m told to do Bitcoin. Then I’m told take a picture with a newspaper, and it’s always another issue. DO NOT DEPOSIT MONEY HERE, it’ll be stolen.

Dear Shoeb00ty,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence.

We will contact the casino and ask for their cooperation in resolving your problem, but, before we do so,  could you please advise if you have completed account verification successfully, or it’s still ongoing? Have you been offered any alternative method to withdraw your funds?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Verification has been completed! You have my docs, they’ve been approved, and you are refusing to honor my wire information because too many other customers have a Wells Fargo account. That in itself implies you are doing shady business.

Then I give another bank account, then I give a Bitcoin account. Now I’m told take a pic with a newspaper with today’s date. I’m not a kidnapped victim here. At this point you owed me over $2,000 and I’ll gladly take my purchases back instead.

Dear Shoeb00ty,

I’m sure you understand that I don’t work for Slots of Vegas Casino, but as one of the Casino.Guru independent employees and professionals I’m trying to help you to resolve your problem.

I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello Shoeb00ty,

I looked at your complaint and will do my best to help you. I would like to invite Slots of Vegas Casino into this conversation. Can you please specify what is the problem with player’s withdrawal?

Yep, I’m told because they have too many Wells Fargo customers already and cannot wire my money.

Then I tried bitcoin, they wanted a newspaper with today’s date that I refused to do as this is not a proof of life situation.

Then I’m told it’s approved and it’ll be another week, but we’re into a month of this happening and getting a different excise every time.

Hey all,

I've been following this for some time now and giving it a bit of a poke when needed. But good news, payment went out on Monday the 30th as a Bitcoin transfer.

Best,

Nick and Slots of Vegas

Dear Shoeb00ty,

did you receive your winnings?

Dear Shoeb00ty,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

No, this is a scam and I’ve disputed charges with the bank.

Dear Shoeb00ty,

Casino provides an evidence that you were paid out through Bitcoin so I consider this case as resolved.

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help, but I hope you won’t come across a problem like this again.

Best regards,

Viliam Casino.Guru