Slots Capital Casino Review

The player from Australia is complaining about having his funds disappeared after he has experienced technical difficulties. The player was offered a bonus from the casino and accepted it. The complaint was resolved.

The player from Mexico had his winnings cancelled to a rule forbidding a redemption of multiple consecutive Free Bonuses. The complaint was closed as resolved as the player successfuly received her winnings.

The player from Australia had encountered a problem with her withdrawal process at Ozwin Casino. The casino had reduced her balance to $102, stating that her winnings were from free spins with a max payout limit, which the player had disputed. She had not been verified at the time but had subsequently sent the required documents for verification. The player had also provided all relevant information and screenshots to the Complaints Team via email for further investigation. The issue was eventually resolved with the player's account being successfully verified by the casino.

The player from Australia has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Oregon has an issue with withdrawal as the casino claims to be emailing him, but no emails are received. Also, the casino is repeatedly asking for a picture of him holding his ID, even after already sending three pictures. Later, the player informed us the the problem with their account verification was resolved on its own, before we contacted the casino, so we closed the complaint as per the player's update.

The player from the US had faced multiple issues while trying to withdraw her winnings from an online casino. She had complied with the casino's request to verify her Bitcoin account, but her account had been locked due to disputed transactions with her bank. Despite having resolved the issue with her bank, the casino had continued to block her from emailing them. She had also claimed to have been locked out of other casino sites due to this issue. After extensive communication with the casino and the Complaints Team, the casino finally verified her account and disputes, and she had been able to withdraw her winnings. The Complaints Team had resolved the issue by mediating between the player and the casino.

The player from the United States was experiencing issues withdrawing from the casino due to ongoing verification. After we contacted the casino, we found out that the delay was caused by the holiday season. Finally, the players's account was verified and the player received his winnings. We closed the complaint as resolved.

The player from the US was experiencing difficulties withdrawing his winnings due to ongoing account verification. The complaint was rejected because the player did not respond to our messages and questions. Later, we received an update from the player. He confirmed that the verification was successfully completed and he has already received his disputed funds. The complaint is resolved.

The player was unable to withdraw as his prefered method was not available anymore. Although we have not received any detailed explanation on how the issue was finally resolved, the player confirmed the funds were paid. The complaint is considered resolved.