HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44753Opened969Not solved5592Solved12627Rejected25565
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 20h 2m 1s

Disputed amount: £360

Magic Win Casino - Player’s withdrawal is delayed.

Magic Win Casino
Safety Index:Very low Submitted: 24 Nov 2024
Case opened Current status

Waiting for player to reply

6d 19h 58m 0s

Disputed amount: ??

LuckyKoala Casino - Player's account closure request is delayed.

LuckyKoala Casino
Safety Index:Low Submitted: 24 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 14m 36s

Disputed amount: 187,510 INR

Stake Casino - Player's account has been closed amid verification disputes.

Stake Casino
Safety Index:Above average Submitted: 24 Nov 2024
Case opened Current status

Waiting for player to reply

6d 19h 54m 0s

Disputed amount: €1,120

Vegaz Casino - Player’s winnings have been confiscated due to retroactive changes.

Vegaz Casino
Safety Index:Above average Submitted: 24 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 25m 31s

Disputed amount: €150

Tumblewins Casino - Player’s withdrawal has been delayed.

Tumblewins Casino
Safety Index:Low Submitted: 24 Nov 2024
Case opened Current status

Waiting for player to reply

6d 19h 53m 6s

Disputed amount: 3,086 S/.

IviBet Casino - Player's winnings have been confiscated.

IviBet Casino
Safety Index:Below average Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 50m 1s

Disputed amount: 1,500 S/.

IviBet Casino - Player's winnings have been confiscated.

IviBet Casino
Safety Index:Below average Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 20h 13m 39s

Disputed amount: €4,300

SlotLords Casino - Player's request for account cooling-off goes unresolved.

SlotLords Casino
Safety Index:Fresh casino Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 26m 2s

Disputed amount: 722 CHF

LevelUp Casino - Player's withdrawal has been delayed.

LevelUp Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 18h 49m 25s

Disputed amount: $210

Sunrise Slots Casino - Player's withdrawal has been delayed.

Sunrise Slots Casino
Safety Index:Below average Submitted: 23 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,753 complaints
1 2...4476
Go to pageof 4,476 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news