HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All24,785Opened730Unresolved3,533Resolved7,168Rejected13,354
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for Casino Guru to reply

6d 18h 19m 53s

Disputed amount: 1,574 TRX

CryptoCasino.com - Player's withdrawal is delayed due to document rejection.

CryptoCasino.com
 Submitted: 24 Mar 2025
Opened Current status

Waiting for a delayed payment

5d 16h 7m 31s

Disputed amount: €6,800

Viking Luck Casino - Player’s winnings haven’t been received yet.

Viking Luck Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for a delayed payment

12d 15h 45m 50s

Disputed amount: €470

Lucky Whale Casino - Player’s winnings haven’t been received yet.

Lucky Whale Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for a delayed payment

9d 14h 50m 36s

Disputed amount: $22

Bety Casino - Withdrawal of player's winnings has been delayed.

Bety Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for a delayed payment

10d 11h 38m 3s

Disputed amount: €4,000

Royspins Casino - Player claims that payment has been delayed.

Royspins Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 16h 48m 59s

Disputed amount: A$7,500

Skycrown Casino - Player is facing delayed withdrawals from the casino.

Skycrown Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for player to reply

6d 15h 28m 49s

Disputed amount: £2,400

Betti Casino - Player’s withdrawals are delayed due to site maintenance.

Betti Casino
 Submitted: 24 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 54m 8s

Disputed amount: €43

Spinanga Casino - Player's winnings haven't been credited.

Spinanga Casino
 Submitted: 23 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 49m 51s

Disputed amount: €3,533

Betcake Casino - Player's winnings have been confiscated.

Betcake Casino
 Submitted: 23 Mar 2025
Opened Current status

Waiting for player to reply

6d 23h 45m 10s

Disputed amount: €400

Moana Casino - Player's account is closed after being blocked.

Moana Casino
 Submitted: 23 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 24,785 complaints
1 2...2,479
Go to pageof 2,479 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news