Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In this review of Slot Heist Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Slot Heist Casino has a Low Safety Index of 4.9, which means it ranks low in terms of fairness and safety according to our methodology. Continue reading our Slot Heist Casino review to find out more about this casino and determine if it's the right fit for you.
Is Slot Heist Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Slot Heist Casino, we thoroughly read and reviewed the Terms and Conditions of Slot Heist Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
According to our approximate calculation or collected information, Slot Heist Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Slot Heist Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
In our comprehensive review of all relevant aspects, Slot Heist Casino has attained a Low Safety Index of 4.9. We encourage players to avoid this casino and seek out one with a higher Safety Index.
T&Cs of Slot Heist Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Slot Heist Casino during our review.
Slot Heist Casino player complaints
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 3 complaints about this casino in our database. Because of these complaints, we've given this casino 721 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Slot Heist Casino user reviews and feedback
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 8 player reviews of Slot Heist Casino so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Company information and licenses of Slot Heist Casino
Slot Heist Casino is in the ownership of ATG Data Solutions Ltd and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
To our knowledge, Slot Heist Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
USD 4,000 per day
No win limit
USD 10,000 per week
USD 40,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Slot Heist Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Slot Heist Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Slot Heist Casino as good.
Slot Heist Casino casino games and slots
Slot Heist Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Keno, Other card games, Crash games, Other games.
The casino's game library includes titles from 6 providers. This includes Pragmatic Play, Rival, Betsoft Gaming, Ezugi, SimplePlay, PGsoft (Pocket Games Soft).
Bonuses and codes offered by Slot Heist Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 2 bonuses from Slot Heist Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to Slot Heist Casino bonuses.
Read more
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
Keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
CASINO SCREENSHOTS
Positives
Just a few restricted countries
Live chat support is available 24/7
Nice website
Negatives
No responsible gambling tools
Small selection of game providers
Relatively new casino, not yet proven by time
Interesting facts
Deposits and withdrawals are available only by cryptocurrencies
Browse all bonuses offered by Slot Heist Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(8)
User reviews of Slot Heist Casino
This is a place to share experience with Slot Heist Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
So first I was told I couldn't withdrawal cause it had to be an even $50 since I won this from free spins and then 1000 multiple excuses after another then they claim the infamous 2 accounts BS lie
Hannah is the only one who acts somewhat friendly. Pretty sure they maybe bots but this is a scam and needs to be blacklisted they are shady AF and are only good for a headache
Nothing positive
They dream up reasons not to pay you, this needs to be blacklisted, so many red flags
Another Rival powered casino. If we can call casino with only 3 providers, and less than 100 slots.Betsoft and Simpleplay are other two.Casino offer 25 free spins every single day,in the hope that some player will get some winnings, and then he will make a deposit.But, it's too many compliments on delayed withdrawals, and almost all Rival casinos are blacklisted and marked as a scammers.
25 free spins every day, but it's a just "FUN" gambling
Chat support replying instant, but maybe it's a sign thats isn't too many players
Only 3 providers, with limited games
Rival and Betsoft with only old slots
Withdrawing will be very long process,and more likely you will not get your winnings
The delays in payout are a red flag.. with the rise of scams, advertising as an instant/quick withdrawal casino, then finding reasons for delaying payouts, does not give a customer a feeling of security. It feels more like another disappointment in life, a mistake of trust. I’m currently waiting to see if they payout my winnings, which came after I deposited LTC and did not use a bonus with the deposit.
*I posted this in the Discussion section first and copied it to the review section*
I managed to run my welcome bonus free spins winnings up to approx $350US and went to make a withdrawal. I had already met my play through requirement and KYC was verified. the withdrawal was denied because it exceeded the max withdrawal amount of $100. so i changed the amount to the max of $100 figuring everything was good. My litecoin account was verified and my KYC was verified and i was withdrawing an allowed amount. They then came back and said i had multiple accounts from the same IP address. while it's true that there WERE multiple accounts showing the same IP address, only one IS mine. the other was my wife's. I thought it was not possible to have the same IP on more than one device, but they said the accounts were on same IP. I was never paid and I actually had to send an email asking to have the other account closed and blocked if i wished to continue playing there and be able to withdraw any future winnings. i mention this because, even though my wife sent an email requesting her account be terminated, from the device she was playing from. They did not close the account and she was allowed to continue playing until I sent them an email from my account requesting closure of her account. Once i requested the closure, they did so almost instantly and even blocked her from registering under another name from that device. I can still play on slotheist. i don't, but i can still log in and play, i dont know if i can withdraw, but everything else, i can do. i still dont think its possible for 2 devices to have the same IP but that is what they claim and that is why i never received my winnings according to them.
KYC is fast
good selection of Betsoft (and other) slots
fast customer service (even though my experience had negative outcome)
keep getting logged out
game play is "jumpy"
takes a while for balance to update to actual amount
Played here first time today kyc was fast initial 100% no rules hit 20$ 3 spins in I play these games everywhere and kill it!! Here was a feeling like rigged!
Slotheist gets a 3/10. I have played on here for 2 weeks. There are so many red flags. There are only three people or should I say three names on customer service. Hannah, Charlotte, and Henry. Hannah and Charlotte are worthless. Henry is subpar. What is very concerning about these three is that they are simply names ran by multiple people. I was on slotheist on a 24 hour bender and these names would always pop up and they all acted clueless on my inquiry.
Hannah said she was going to help me out with a free bonus for 300 deposited. She said to give her 2-3 hours to go over it with management team and they will form a special bonus code and she would email me. 16 hrs later nothing. So I messaged them and said what’s going on with bonus. Three hours of Charlotte and Henry stating she will email me.. finally connected with Hannah of my own how you done with this Adam volition and she then informed me that they decided there is nothing they can do. lol like NOTHING. I was generally thinking something small would be offered, but NOTHING? Oh actually they did offer me something… they offered me deposit codes that they offer everyone. And Hannah literally acted as if she was doing something special for me.
Customer service here- 0/10
i have been online gambling for years and this site is by far the worst site for customer service yet. It is shady business over there at slotheist.
The only reason I gave site a positive number and not overall zero is because of games. Betsoft, Rival are my favorites.
STAY AWAY. Their format and games lead the way of deception but as you peel back the layers… you see how shady it is!
This casino is not the one at all!!! I did a no rules no max cashout I deposited $58 dollars I hit a jackpot for 3,200 I tried to withdraw all of it they told me I could only do 1,000 a week cause of my player level so I did 1,000 week one week 2 I did 1,200 week 3 is where the issues came they took 58 from me for the bonus ok that’s fine I tried to take out 800 what I had left this was on March 17th it didn’t come thru few days later my account was gone! A day later my account was back up they kept giving me the run around it will be in your account 2 hours, four hours max, 24 hours it’s on the way check your account. Then bam it gets cancelled they out the 800 back into my casino account so I re didn’t withdraw like they told me to on the 21st of March same thing getting run around being told it’s on the way 4 hours max that’s there favorite that they tell everyone. Charlotte never replies to anything you say. The only one Hannah seems to be worth any type of help but she told me that I have to deposit 1,000 to get my last 800 . That their is nothing that can be done about it. So i advise everyone stay far away from this casino it’s a joke! You win more than a couple hundred dollars good luck trying to get all of it! I’m still bugging them everyday though trying to get the rest of my winnings!
So I joined this casino and initially had a problem with my deposit and for whatever reason live chat stopped working, which was my only way to communicate with their support. So I quickly created a second account with the SOLE purpose of chatting with support, which the one lady knew (Hannah) and after I got the deposit squared away I requested for the account to be closed. Flash forward a few hours later and I got pretty luck so I made a $1000 withdrawal, this is where the problems started. They denied the withdrawal citing I had multiple accounts and that they would need to contact management. I waited and contacted them again and all I kept getting was the run around. Eventually they started trying to make deals with me saying if I made another deposit they would release the withdrawal. WHAT?? I never heard of such a thing. Ultimately probably because of my persistence and they were tired of hearing from me they finally sent the withdrawal. Stay FAR FAR FAR away from this casino!
Nothing really.
They will try every which way to not payout.
Safety Index explained
Safety Index of Slot Heist Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slot Heist Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Low4.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Other factors
Operates without a license
Complaints about Slot Heist Casino and related casinos (13)
