Sector 777 Casino Review

The player from Texas had had a withdrawal pending for several months. Despite his frequent attempts to communicate with the casino, he had been consistently told that his ticket was being escalated due to high user volume, with no progress. After he submitted his complaint, the Complaints Team had asked for more information about his withdrawal request and previous withdrawal history. The player had confirmed that he had made successful withdrawals in the past without issues. The Complaints Team then contacted the casino on the player's behalf. The casino confirmed that the withdrawal had been processed and paid out. The player had confirmed receipt of his funds, resolving the issue.

The player from New Jersey had had issues with delayed withdrawals from three different casinos. They had made the withdrawal requests in mid-November, which were cancelled once due to KYC reasons in mid-December, and had been pending since being re-requested on December 26th. The player had completed all playthrough requirements, yet the casino had not processed the withdrawal. We had attempted to contact the casino for clarification but received no response. The casino had been operating without a valid license and had not referred to any ADR service, leaving no gaming authority to consult. We had marked the complaint as 'unresolved', negatively affecting the casino's rating. Despite reopening the complaint and multiple attempts to contact the casino, we had received no further response, leaving the issue unresolved.

The player from Australia had requested a withdrawal of $4100 on December 6. After initial approval and an indicated delay due to bank wire transfer issues, she had received news that her withdrawal would be further delayed until the following week. The casino had failed to provide proof of payment. The player had first requested the withdrawal on November 28. The casino had informed her that the payment was initiated on December 6 and that she should have expected it within 3-7 business days. However, she did not receive the payment. She had contacted the casino multiple times and received conflicting information about the delay. The player had also requested proof of transaction, which the casino did not provide. We had intervened and contacted the casino, which claimed that the payment had been processed. Although it seems the player has received the funds, however, the player did not confirm receipt of the payment and on top of that stopped responding to our messages. Therefore, we had to reject the complaint.

The player from Alabama has requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. It seems to be a common practice of Casino to ignore us completely in our attempts to mediate any kind of issue therefore the complain remains unresolved.

The player from the United Kingdom had submitted a withdrawal request less than two weeks prior to contacting us. Winnings hadn't been obtained up until that day. After an extension of the complaint's timer, the player confirmed that he had received his winnings. Despite the resolution, the player had expressed dissatisfaction with the casino's service.

The player from Australia requested a withdrawal of $15000 split into multiple payments over a period of time. Despite reaching out to the casino via live chat and email, they are yet to receive their winnings. Despite our attempts to contact the casino to get more information, we received no response, therefore the complaint was closed as unresolved.

The player from Australia has been waiting for three weeks to withdraw $2500 winnings from the casino. After disclosing a gambling addiction, the player's account was closed without releasing the funds. After contacting casino and their affiliates we still weren't able to get a response.

The player from the United States had been waiting for a withdrawal for less than two weeks. Unfortunately, his payout hadn't been received yet. He reported only receiving $60 out of the $141 he had requested for withdrawal. Despite our efforts to assist and extend the resolution timer, the player failed to respond to our messages, which led us to reject the complaint due to lack of further information.

The player from Texas requested two withdrawals (each of $2,500) two months ago. Despite the earlier successful withdrawal, the player reports no response from the payments department for his recent substantial winning. The complaint was rejected because the player didn't respond to our messages and questions.