The player from Ecuador tried making a deposit following an advertised offer. After complicated instructions from the system operator, including depositing more money to make profit, the deposit was ultimately rejected, while the bank has deducted the amount. The compliant was closed as the player stopped responding.
Royal Vegas Casino - Player encountered issues while depositing.
Amount: $280
Royal Vegas Casino
Safety Index:Above averageSafety Index
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7.6
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
1 year ago
Translation
Hello
I made a deposit where there was an offer on how to make money. They sent me a telegram link where I was supposed to be attended by a system operator. At first, they told me it was 55, then the girl, the operator, told me that I had accepted the bonus. She told me there was an error that distracted me again. When the operator came in after everything was ready, he told me I had to deposit 4 times more, in 4 parts, double the amount I had put in..so he says there is a profit if I deposit 280 dollars to receive earnings. But there was no solution, it was rejected, and the bank deducted it from me.
Automatic translation:
Public
Public
1 year ago
Dear sandraygi84,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Royal Vegas Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate and explain the issue again as I'm not sure from your first post what is it about. I will be waiting for your reply patiently.
Best regards,
Nick
