Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
The goal of this review was taking a closer look at RokuBet Casino. Our expert team used our casino review process to check how it performs and where it lets players down. To form a clear view of this casino's safety, our expert team looked at its Terms and Conditions, licenses, player complaints, support, and limits. They used this data to decide where this casino falls between safe and legit and a clear scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. RokuBet Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 2.6. Take a look at our full RokuBet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of RokuBet Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our RokuBet Casino review, we carefully went through and inspected the Terms and Conditions of RokuBet Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
According to our approximate calculation or collected information, RokuBet Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, RokuBet Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in RokuBet Casino having a Safety Index of 2.6, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.
T&Cs of RokuBet Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of RokuBet Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
RokuBet Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 3,527 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
RokuBet Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Our database has a total of 7 user reviews of RokuBet Casino, giving it a Mixed User feedback rating. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of RokuBet Casino
RokuBet Casino is in the ownership of Abudantia B.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
RokuBet Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.
Withdrawal limits, win limits, and payment method options
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
TRY 10,000,000 per day
TRY 2,000,000 daily net win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at RokuBet Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
Turkish
24/7
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at RokuBet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of RokuBet Casino as good.
RokuBet Casino slots and casino games
RokuBet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 68 providers. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Evoplay, Ezugi, BGaming, GameArt, Endorphina, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Booming Games, High 5 Games, Booongo (BNG), Relax Gaming, Betgames, Smartsoft Gaming, Turbo Games, Formula Spin, Platipus, Swintt, Slotopia, Mancala Gaming, BF Games, G Games, Apollo Games, Aviatrix, Spribe, Gamomat, Kiron Interactive, Galaxsys, Reevo, Betsolutions, Vivo Gaming, Onlyplay, Amusnet, Givme Games, PG Soft (Pocket Games Soft), Oryx Gaming, Gaming Corps, Games Inc., TVBet, Ela Games, Livespins, Fugaso, Felix Gaming, AvatarUX, Fazi, Gamzix, 1spin4win, Kalamba Games, Golden Hero, EGT Digital, EURASIAN (EA) Gaming, Hacksaw Gaming, Ruby Play.
RokuBet Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 3 bonuses from RokuBet Casino in our database, which include:
100% up to TL 10,000 and 100 extra spins
110% up to TL 12,500 and 125 extra spins
125% up to TL 12,500 and 125 extra spins
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Abudantia B.V.
Established
2020
Estimated annual revenues
< $1,000,000
Casino Bonuses
RokuBet Casino bonuses
Browse all bonuses offered by RokuBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of RokuBet Casino
This is a place to share experience with RokuBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is very bad, since the 28-11-2022 (date on which I requested the withdrawal) I am waiting to receive 1000€.
I received the account confirmation email (after document validation) on 11-30-2022 and with the indication that I would receive the amount within 2 to 3 days and until that date nothing.
Wed, 11/30/22 10:50 am
Dear Luis, Thank you for choosing Rokubet
After making the withdrawal request, it will be processed within 72 hours.
Once processed, it may take 3-5 business days for the withdrawal to be received in your bank account.
If you have any questions, please don't hesitate to contact us. For better service, always send your username and/or account number.
Best regards, The Rokubet Team
Este casino é muito mau, estou desde o dia 28-11-2022 (data em que solicitei o levantamento) a aguardar receber 1000€.
Recebi o email de confirmação de conta (após a validação de documentos) no dia 30-11-2022 e com a indicação que ia receber o valor no espaço de 2 a 3 dias e até a data nada.
Wed, 11/30/22 10:50 am
Estimado Luís, Obrigada pela preferência Rokubet
Após efetuado o pedido de levantamento, será processado até um prazo de 72h.
Após ser processado, poderá demorar de 3 a 5 dias úteis para receber o levantamento na sua conta bancária.
Caso tenha alguma questão, não hesite em contactar-nos. Para um melhor atendimento, envie sempre o seu nome de utilizador e/ou o número de conta.
The Abundantia group of casinos are very bad, related casinos all have the same technique, very bad. This casino should not have a bad reputation but a very bad reputation. They don't respond to anyone. And they are practically bankrupt.
O grupo de casinos Abundantia , estão muito mal , casinos relacionados todos tem a mesma técnica ,muito mau . Este casino não deveria ter reputação questionável mas sim , Muito Má reputação . Não respondem a ninguém . E estão praticamente falidos .
And a week they keep making fun of me saying that they were writing to withdrawal assistance to ask why my withdrawal has not been processed yet. Although anchors tease me I will only change review if something moves but for now I will wait a little longer otherwise I will I turn to those who are responsible for blocking the license
E una settimana che continuano a prendermi in giro dicendo che scrivevano all assistenza prelievi per chiedere come mai il mio prelievo non è stato ancora elaborato.ebbene ancoraggi mi prendono in giro cambierò recensione solo se qualcosa di muove ma per adesso aspetto ancora un po altrimenti mi rivolgo a chi di competenza gli blocca la licenza.Pernora diffidate ragazzi perché verserete solo soldi inutilmente
It's been about a week for my account to be verified, only half of the parameters are verified and the rest are pending I have a pending withdrawal of 380 euros that is always being refused. Such a thing has never happened to me in any casino I don't understand when I deposit the money comes in instantly but now that I want to make my first withdrawal this happens I'm already without hope of having my money
Estou à cerca de uma semana para a minha conta ser verificada, apenas metade dos parâmetros estao verificados e os restantes pendentes tenho um levantamento de 380 euros pendente que esta sempre a ser recusado. Nunca me aconteceu tal coisa em nenhum casino nqo entendo quando deposito o dinheiro entra instantâneo mas agora que quero fazer o meu primeiro levantamento acontece isto ja estou sem esperanças de ter o meu dinheiro
the experience is very negative ... I am waiting for a withdrawal of 1000 euros ... and I have been teased for about a week ... they wanted a copy of the withdrawal ... I do not understand why .... I do not recommend it .. ..zero assistance zero reliability
molto negativa l esperienza...sono in attesa di un prelievo di 1000 euro...e vengo preso in giro da circa una settimana...hanno voluto copia del prelievo...non capisco perché....lo sconsiglio....zero assistenza zero affidabilità
Lol, those who are reviewing ROKU is the Good casino then stay away from these people, cause this ROKU (the turtle casino who is in 2021 taking more than 3 days to review your documents) Reason they have so many request to verification. New user stay away from this 1890 casino, Those who cant verify your documents on time, how can they assure you they will make your payment within 1 day.
RokuBet Casino
Dear sunshine1984,
Thank you for leaving your feedback.
We take our customer satisfaction seriously, and we would like to clear some points of your review.
According to our Withdrawal Policy, all withdrawal requests are processed within two (2) banking days, but there are cases where these timing can be longer, depending on payment channels, additional account checks and public holidays. Besides, prior to accepting a withdrawal we may request that you provide legal identification for example certified copies of passports, ID cards or other such documentation as we feel is required in the circumstances. We may also carry out phone verification, face verification or other such verification as is required to ensure that you are who you say you are. Additional requirements depending on payment channels will apply.
Nonetheless, we are always eager to fasten the process in order to provide each and every customer with much efficiency of the service.
We would like to thank you once again for your review. If you have any additional questions, do not hesitate to contact us, we are always ready to help you!
Best regards, Roku Casino team
Safety Index explained
Safety Index of RokuBet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of RokuBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.6/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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