Michaela is a casino analyst who ensures that the information about casinos in our database is up to date, allowing players to safely rely on the information provided. In addition, she specializes in updating information about help centers for players struggling with gambling addiction across the gl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Michaela S.
Author
Michaela Skalla
Casino Analyst
Michaela is a casino analyst who ensures that the information about casinos in our database is up to date, allowing players to safely rely on the information provided. In addition, she specializes in updating information about help centers for players struggling with gambling addiction across the gl...
This review of QueenVegas Casino covers the full picture. We used our casino review process to weigh up what it does well against where it falls short. The casino's Terms and Conditions, licenses, player complaints, support, and limits were all reviewed by our team. Based on these factors, they worked out where this casino stands from safe and legit to a scam.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Our review gave QueenVegas Casino an Above average Safety Index of 7.3. It is a fair choice, but better options are available. Continue reading our QueenVegas Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of QueenVegas Casino – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our QueenVegas Casino review, we carefully went through and inspected the Terms and Conditions of QueenVegas Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based on our estimates or gathered data, QueenVegas Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature QueenVegas Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, QueenVegas Casino has landed an Above average Safety Index of 7.3. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
QueenVegas Casino Terms and Conditions
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of QueenVegas Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints about QueenVegas Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 482 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of QueenVegas Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 3 players, QueenVegas Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
QueenVegas Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino on our scale.
QueenVegas Casino is licensed by Spelinspektionen in Sweden.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at QueenVegas Casino in the table below.
Language
Website
Customer support
Live chat
English
Swedish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at QueenVegas Casino, managing your account, withdrawals, or other matters. We would say QueenVegas Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at QueenVegas Casino
Players can enjoy these types of casino games at QueenVegas Casino: Slots, Roulette, Jackpot games, Other games.
Casino games supplied by 20 game providers are available. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Big Time Gaming, Spinomenal, Booming Games, Iron Dog Studio, Inspired Gaming, Gameburger Studios, Kalamba Games, GVG (Green Valley Games), Games Global, Just For The Win, Light & Wonder, Foxium, All For One Studios (ALL41).
Bonuses and codes offered by QueenVegas Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from QueenVegas Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2019
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Complaints about QueenVegas Casino
All(6)
Opened(0)
Unresolved(2)
Resolved(3)
Rejected(1)
Player's verification process faces obstacles.
Disputed amount: €50
Player’s winnings haven’t been received yet.
Disputed amount: 14,000 kr.
Player's unable to withdraw.
Disputed amount: €552
Player’s bonus winnings have been voided.
Disputed amount: $9,500,000 CLP
Player’s withdrawal has been delayed.
Disputed amount: €7,000
Player’s struggling to receive his refund.
Disputed amount: £100
Submit a complaint
Games
Games
Explore the game selection available at QueenVegas Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 3
Not Available: 12
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that QueenVegas Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by QueenVegas Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for SEK
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
SEK
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
Swedish
All languages (1)
Swedish
Live chat
Available in
2 languages
EnglishSwedish
All languages (2)
English
Swedish
Customer support:
Available in
2 languages
EnglishSwedish
All languages (2)
English
Swedish
Live chat rating
Average
Average response time: 5m
Based on 3 tests
Date and tester
Response time
Rating
23 Oct 2026
Michaela S.
5m
Average
09 Jun 2025
Martin L.
Not measured
Bad
23 Sep 2024
Michaela S.
Not measured
Average
User reviews
User reviews of QueenVegas Casino
This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 3 years ago
Hello,
Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.
I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.
Good advice - stay away from this casino!
Hej,
Queen vegas, har et voldsomt dårlig kundesupport, som på ingen måde svare på ens spørgsmål men taler meget udenom. Ualmindelig langsom til, at svare typisk mellem 24- 48 timer via chatten.
Jeg har spillet på siden i snart 8 mdr og har tabt hver eneste gang. Nu hvor jeg endelig har vundet et mindre beløb på 14.000kr. har jeg forsat efter en masse venten IKKE modtaget mine penge.
Et godt råd - hold jer væk fra denne casino!
Customer service and support
Kundeservice og support
non-payment
manglende udbetaling
missing overview
manglende oversigt
• 4 years ago
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
Este casino es una estafa al igual que todo los casinos similares a este que se nota su parecido en su sistema. Que tienen bonos con políticas extremadamente malas para los usuarios y que si por alguna razón ganas no podrás cobrar. En mi caso llevo tiempo jugando en casinos y se me ocurrió jugar un bono aquí, siempre juego bonos en todo lados, para mi mala suerte me tocó mi día de suerte en este casino y cobre el premio máximo en una slot , el cual no me lo quisieron pagar aludiendo a una política de bonos que nunca rompí. Actualmente estoy en un proceso judicial con ellos, pero por el momento si de algo sirve no jueguen aquí.
• 5 years ago
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.
Ich warte schon seit 2 Tagen auf die Lösung eines Problems wegen einen Verbugten Spiel wo gewinne nicht Addiert werden. Bonus System ist Fake ich habe von 200 Fs 10 bekommen auf frage keine Reaktion Frechheit.
There are no positives
Es gibt nicht Postives
Bonus is not adhered to
Bonus wird sich nicht dran Gehalten
Banned wins that are not credited.
Verbugte gewinne die nicht Gutgeschrieben werden.
From 200 FS 10 FS I only got chat and email you get support
Ich habe von 200 FS 10 FS nur bekommen Chat noch Email kriegt man support
Discussion
QueenVegas Casino discussion
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