Queenplay Casino Review

Show company details

Payment methods

Show all (15)

Withdrawal limits

per month

€7,000

Owner Marketplay LTD

Established 2020

Estimated annual revenues

> $1,000,000

Licensing Authorities

OverviewBonusesUser reviews5Safety Index explainedDiscussion1Payment methods15

Casinos available to you

1.Drake Casino

Guru choice

2.BC.Game Casino

Play in crypto possible

3.Spinfinity Casino

Great customer support

4.El Royale Casino

Live chat available 24/7

Queenplay Casino Review

We've thoroughly reviewed Queenplay Casino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Queenplay Casino is related to other online casinos listed below and its rating is also positively influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Queenplay Casino is a medium-sized online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found no relevant complaints about this casino.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that Queenplay Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (15)

Withdrawal limits

per month

€7,000

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

Scratch cards

No eSports betting

No crash games

Language options

English website

All languages (5)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (18)
Game providers (18)

CASINO SCREENSHOTS

Positives

Good selection of game providers
Casino accepts players from many countries
Wide variety of table games
Extensive collection of live dealer games

Negatives

Live chat support is not available 24/7
Low monthly withdrawal limit in some countries

Interesting facts

Small international casino
Casino is part of the Aspire Global group of casinos

Author & Guarantor: Burak Onder Last updated: 02 Feb 2024 Anything incorrect or missing? Let me know

Queenplay Casino bonuses

Browse all bonuses offered by Queenplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Queenplay Casino

This is a place to share experience with Queenplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

JUSTK

Novice

• 1 year ago

The decent casino definitely. Especially when you haven't had the most positive experience of playing in other places. I am pleasantly surprised at how simple everything is done here for the players. Fast registration, many ways to make a deposit, different bonuses, friendly support, and not like you owe them. There are also plenty of slots for everyone. No disadvantages have been found yet.

Anonymized458

Adept

• 1 year ago

Absolutely incomprehensible how this casino can have 9.0 out of 10. The support is absolutely arrogant and unsuitable for solving problems. Verification not possible because, although the address is exactly the same as the one given, it is recognized as an incorrect address. Support doesn't want to take up the problem. Of course, this makes it very easy to prevent winnings from being paid out if verification is not available. I recommend avoiding this casino, despite 9.0. When you're always being highly praised, megalomania isn't far away, and it seems to have arrived here.

Chat absolutely underground
Chat absolut unteriridisch
alleged error in verification
angebliche Fehler in der Verifikation
no help possible here
keinerlei Hilfe hier möglich

Luisaa

Advanced Novice

• 2 years ago

Outdated design, not many promotions, no 24/7 support. Not the best casino, but it works fine.

Kittykate

Novice

• 2 years ago

The first casino in which I personally had the first extreme winnings and had it in my account a few days later with a direct payout. I have won more here than I have invested so far. The first two payouts of around €1,300 were possible without verification, which surprised me in a positive way. The Queeny convinces that FairPlay is given. My absolute favorite casino at the moment ♡
The only point deducted, although it was acceptable in terms of experience, despite the range of games, you don't have complete information about direct game providers with all of their online gaming options or general filtering is not possible. You only have one option to directly specify one. Slot. Eg admit. An option to save something as a favorite is unfortunately not possible either.
But as mentioned, this is one of the best casino experiences I've had so far.☆
..Thank you for that ☆☆☆☆☆☆☆☆☆☆ in my ♡

Lots of slot game offers & deposit options + welcome bonuses☆
Sehr viele Slotspiel-Angebote& Einzahlmögichkeit + willkommBoni☆
Nice helpful team in customer service☆ Withdrawal
Nettes hilreiches Team im Kundendienst☆ Auszahlun
The first high payouts were possible without verification (payouts can take up to 42 hours)☆
Die ersten hohen Auszahlungen ohne Verifizierung möglich gewesen ( Auszahlungen können bis 42 std. Dauern)☆
I had a lot of nice hours of nice experiences here with QueeenPlay (qp👸) ☆♡
Habe hier sehr viele nette Stunden schöne Erfahrungen eii QueeenPlay erlebt ( qp👸) ☆♡
Automatic club program participation with extra
Automatische clubProgramm teilnahme mit Extra
9/10 deserved review by CasinoGuru on QueenPlay 💞
9/10 verdiente Rezension von CasinoGuru an QueenPlay 💞

A very small point of criticism would be that the options to favorite something or general filter options would be quite nice to have a manageable view of the range of options ♧
GanzKleiner Kritikpunkt wäre das die Optionen etwas zu Favoritisieren oder allgemeine FilternOption schon ganz nett wären, ums überschaubar zuhaben bei der bandbreite an Möglichkeiten ♧

Chessur

Visitor

• 2 years ago

How can this casino have 9 stars? By far the worst casino I know. It's not even about the gains or losses.
The design is miserable, no live casino, support ridiculous and the worst ... 1 euro maximum bet, 5 seconds wait per spin and then a 5.3% fee per spin.

Folks, when you read this, it doesn't even come up to you to register here. I really would like some explanation for the 9 star rating

absolutely nothing
absolut nichts

-miserable design
-miserables Design

Safety Index of Queenplay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Queenplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.2/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Queenplay Casino and related casinos (35)

35All1Opened0Not solved14Solved20Rejected

Complaints directly about Queenplay Casino

Case closed Our verdict

Player stopped responding

Disputed amount: NZ$99,250

Player’s winnings have been cancelled.

The player from New Zealand had his winnings cancelled without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 29 Jan 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €490

Player’s account got blocked.

The player from Germany has received a notification that his account got blocked. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 20 Oct 2020

Complaints about related Spin Rio Casino (2)

Case closed

Disputed amount: Can$75

The player's been credited an incorrect bonus.

The player from Canada received promotional free spins instead of a 100% match bonus for his deposit, as advertised. The player inquired the casino's customer support about the issue, but the casino was not willing to amend the situation and claimed that the player could receive the requisite bonus for his next deposit. We closed the complaint as 'Unresolved' because the casino failed to respond to the player's complaint. We reopened this complaint as per the casino's request. The involved parties managed to reach an acceptable solution. The complaint was closed as 'Resolved' after the player expressed satisfaction with the final outcome.

Read moreRead less

Spin Rio Casino

Safety Index:High Submitted: 26 Aug 2022

Case closed

Disputed amount: £3,878

Player’s account has been disabled.

The player from United Kingdom had her account blocked without further explanation. The remaining active balance is still held by the casino. Player’s complaint has been resolved successfully.

Spin Rio Casino

Safety Index:High Submitted: 19 Dec 2021

Complaints about related Plaza Royal Casino (2)

Case closed

Disputed amount: £21

Player’s deposits have never been credited to her casino account.

The player from the United Kingdom has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.

Plaza Royal Casino

Safety Index:High Submitted: 30 Oct 2022

Case closed

Disputed amount: £6,592

Player cannot provide proof of income.

The player from the UK should provide proof of income, however he is not able to provide the exact document the casino needs. The player maganed to verify his account and successfully withdraw the winnings.

Read moreRead less

Plaza Royal Casino

Safety Index:High Submitted: 12 May 2021

Complaints about related Vegasland Casino (1)

Case closed

Disputed amount: €7,000

Player’s withdrawal has been delayed.

The player from Finland has requested a withdrawal several weeks prior to submitting this complaint. The casino has approved his documents but rejected the withdrawal at first. The issue has been solved and the player has received his winnings.

Read moreRead less

Vegasland Casino

Safety Index:High Submitted: 14 Feb 2023

Complaints about related mr.play Casino (4)

Case closed

Disputed amount: £10,419

Player cannot provide proof of income.

Read moreRead less

mr.play Casino

Safety Index:High Submitted: 12 May 2021

Case closed

Disputed amount: Can$1,000

Player’s withdrawal has been delayed.

The player from Canada had requested a withdrawal almost two months before submitting the complaint. The withdrawal was unsuccessful due to a mistake in the submitted bank details. The complaint was resolved. The player requested another withdrawal and confirmed she received her winnings.

Read moreRead less

mr.play Casino

Safety Index:High Submitted: 15 Dec 2020

Case closed

Disputed amount: £3,940

Player’s struggling to complete KYC verification.

The player from United Kingdom is experiencing difficulties withdrawing his winnings due to incomplete verification. The complaint was successfully resolved.

mr.play Casino

Safety Index:High Submitted: 31 Jul 2020

Case closed

Disputed amount: €15

Player hasn’t received Free Spins.

The player from Netherlands hasn’t received her Free Spins. Player’s complaint has been resolved successfully.

mr.play Casino

Safety Index:High Submitted: 24 May 2020

Complaints about related Regent Play Casino (Same management)

Case closed

Disputed amount: £14,037

Player’s struggling to complete account verification.

The player from the UK is experiencing difficulties withdrawing her winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

Read moreRead less

Regent Play Casino

Safety Index:High Submitted: 25 Jul 2022

Case closed

Disputed amount: Can$25

Player’s withdrawal has been delayed.

The player from Canada has requested a withdrawal more than two weeks ago. Unfortunately, it has not been received yet. There was delay in withdrawal but player got his funds.

Regent Play Casino

Safety Index:High Submitted: 09 Nov 2020

Case closed

Disputed amount: €3,000

Player’s withdrawal has been delayed.

The player from Germany has requested a withdrawal five days ago. It has been pending since. Player’s complaint has been resolved successfully.

Regent Play Casino

Safety Index:High Submitted: 22 Sep 2020

Case closed

Disputed amount: €600

Player’s struggling to receive his winnings.

The player from Germany had his withdrawal declined without further explanation. The issue was resolved, the player received his funds using a different payment method.

Regent Play Casino

Safety Index:High Submitted: 06 May 2020

Complaints about related ZetBet Casino (Same management)