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HomeOnline casinosQueenplay Casino review
Queenplay Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Important (1)
Visit Casino
Payment methods
Show all (15)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • Trustly Pay
Withdrawal limits
 per month
€7,000
Marketplay Ltd.
Aspire Global International LTD
Aspire Global
2020
> $1,000,000
OverviewBonusesUser reviews8Safety Index explainedDiscussion1Payment methods15
Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Queenplay Casino Review

In this review of Queenplay Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Queenplay Casino has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Take a look at our full Queenplay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is Queenplay Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Queenplay Casino review, we carefully went through and inspected the Terms and Conditions of Queenplay Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .

Based upon our estimates and collected information, we consider Queenplay Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find Queenplay Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, Queenplay Casino has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Queenplay Casino is related to 8 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Queenplay Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.

Queenplay Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Queenplay Casino to be somewhat unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Queenplay Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 30 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Queenplay Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 8 players, Queenplay Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Queenplay Casino company information and licenses

Queenplay Casino belongs to Marketplay Ltd. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Queenplay Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).

About payment methods and win and withdrawal limits

Queenplay Casino accepts 15 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Giropay, Euteller, Trustly Pay, Zimpler, AstroPay, Skrill 1-Tap, MuchBetter, Klarna, Rapid Transfer.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 7,000 per month No win limit
Unlimited in GBP
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Queenplay Casino.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
French Yes No No
Norwegian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Queenplay Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Queenplay Casino to be average.

Queenplay Casino casino games and slots

You can play these types of games at Queenplay Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 59 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, iSoftBet, Amatic, Nextgen Gaming, Ezugi, Eyecon, Bally, Wazdan, Lightning Box, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Realistic Games, High 5 Games, Greentube, Ainsworth, Gaming1, Inspired Gaming, FBM Digital Systems., Playzido, Wizard games, Indigo Magic, Authentic Gaming, Skillzzgaming, Betixon, Spribe, Gamomat, Darwin gaming, Golden Race, Bet Digital, Bally Wulff, SlotMill, Aspire Global, Salsa Technology, Oryx Gaming, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Stakelogic, Skywind Group, Games Global, Gaming Realms, Spinberry, Hacksaw Gaming, Ruby Play.

Queenplay Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Queenplay Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Visit our separate page on Queenplay Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (15)
  • Skrill
  • Neteller
  • PaysafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • Trustly Pay
Withdrawal limits
 per month
€7,000

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
No craps
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers

Show all (59)
  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Scientific Games
  • Yggdrasil Gaming
  • Tom Horn
  • Quickspin
  • Eyecon

Casino screenshots

queenplay_casino_homepage_desktop
queenplay_casino_promotions_desktop
queenplay_casino_homepage_mobile
queenplay_casino_promotions_mobile

Positives

  • Good selection of game providers
  • Casino accepts players from many countries
  • Wide variety of table games
  • Extensive collection of live dealer games

Negatives

  • Live chat support is not available 24/7
  • Low monthly withdrawal limit in some countries
Casino Bonuses

Queenplay Casino bonuses

Browse all bonuses offered by Queenplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (8)

User reviews of Queenplay Casino

This is a place to share experience with Queenplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
Excellent customer support and smooth withdrawals. I’ve been playing here for months and never had any issues.
• 1 year ago
I find this casino to be quite satisfactory. Transactions for deposits and withdrawals have been smooth, and the variety of games, particularly from different providers, is noteworthy. Overall, I would recommend this place.
• 1 year ago
Good casino with friendly customer service, fairly fast withdrawals and bonuses. I've been playing for about 3 months and have nothing negative to say.
• 3 years ago
The decent casino definitely. Especially when you haven't had the most positive experience of playing in other places. I am pleasantly surprised at how simple everything is done here for the players. Fast registration, many ways to make a deposit, different bonuses, friendly support, and not like you owe them. There are also plenty of slots for everyone. No disadvantages have been found yet.
• 3 years ago
Absolutely incomprehensible how this casino can have 9.0 out of 10. The support is absolutely arrogant and unsuitable for solving problems. Verification not possible because, although the address is exactly the same as the one given, it is recognized as an incorrect address. Support doesn't want to take up the problem. Of course, this makes it very easy to prevent winnings from being paid out if verification is not available. I recommend avoiding this casino, despite 9.0. When you're always being highly praised, megalomania isn't far away, and it seems to have arrived here.
  • Chat absolutely underground
  • alleged error in verification
  • no help possible here
• 3 years ago
Outdated design, not many promotions, no 24/7 support. Not the best casino, but it works fine.
• 3 years ago
The first casino in which I personally had the first extreme winnings and had it in my account a few days later with a direct payout. I have won more here than I have invested so far. The first two payouts of around €1,300 were possible without verification, which surprised me in a positive way. The Queeny convinces that FairPlay is given. My absolute favorite casino at the moment ♡
The only point deducted, although it was acceptable in terms of experience, despite the range of games, you don't have complete information about direct game providers with all of their online gaming options or general filtering is not possible. You only have one option to directly specify one. Slot. Eg admit. An option to save something as a favorite is unfortunately not possible either.
But as mentioned, this is one of the best casino experiences I've had so far.☆
..Thank you for that ☆☆☆☆☆☆☆☆☆☆ in my ♡
  • Lots of slot game offers & deposit options + welcome bonuses☆
  • Nice helpful team in customer service☆ Withdrawal
  • The first high payouts were possible without verification (payouts can take up to 42 hours)☆
  • I had a lot of nice hours of nice experiences here with QueeenPlay (qp👸) ☆♡
  • Automatic club program participation with extra
  • 9/10 deserved review by CasinoGuru on QueenPlay 💞
  • A very small point of criticism would be that the options to favorite something or general filter options would be quite nice to have a manageable view of the range of options ♧
• 4 years ago
How can this casino have 9 stars? By far the worst casino I know. It's not even about the gains or losses.
The design is miserable, no live casino, support ridiculous and the worst ... 1 euro maximum bet, 5 seconds wait per spin and then a 5.3% fee per spin.

Folks, when you read this, it doesn't even come up to you to register here. I really would like some explanation for the 9 star rating
  • absolutely nothing
  • -miserable design
Safety Index explained

Safety Index of Queenplay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Queenplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Important: Low daily withdrawal limit (less than $500) This casino applies a low withdrawal limit (less than $500 per day). Because of this, it might take you a long time to withdraw your funds if you manage to win big.

Unfair terms and conditions

  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Read more
  • Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about Queenplay Casino and related casinos

(26)
26All0Opened1Unresolved8Resolved17Rejected

Complaints directly about Queenplay Casino

Complaints about related Spin Rio Casino (5)

Complaints about related Vegasland Casino (2)

Show more complaints (+10)
Discussion

Queenplay Casino Discussion

Discuss anything related to Queenplay Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Queenplay Casino payment methods

Browse an overview of payment methods supported by Queenplay Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
SkrillSkrill €10 - €2,000
-
0 - 3 days How to use Skrill
NetellerNeteller €10 - €2,000
-
0 - 3 days How to use Neteller
PaysafeCardPaysafeCard €10 - €1,000
Not Available - How to use PaysafeCard
Payz (ecoPayz) Payz (ecoPayz) €10 - €2,000
-
0 - 3 days
VISAVISA €10 - €4,500
-
6 - 8 days
MastercardMastercard €10 - €4,500
-
6 - 8 days
GiropayGiropay €10 - €2,000
Not Available -
Trustly PayTrustly Pay €10 - €20,000
-
0 - 3 days How to use Trustly Pay
EutellerEuteller €10 - €2,000
Not Available -
ZimplerZimpler €10 - €1,000
Not Available -
AstroPayAstroPay $7,500 CLP - $1,500,000 CLP
-
-
Skrill 1-TapSkrill 1-Tap €10 - €2,000
-
0 - 3 days How to use Skrill 1-Tap
MuchBetterMuchBetter €10 - €2,000
Not Available -
KlarnaKlarna €10 - €2,000
Not Available -
Rapid TransferRapid Transfer €10 - €2,000
-
6 - 8 days

Currencies

USD, CAD, EUR, GBP, AUD, CLP, INR, NOK, NZD, ZAR
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