In this review of Queenplay Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. In terms of player safety and fairness, Queenplay Casino has a High Safety Index of 8.2, which makes it a recommendable casino for most players. Take a look at our full Queenplay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Queenplay Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Queenplay Casino review, we carefully went through and inspected the Terms and Conditions of Queenplay Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
According to our approximate calculation or collected information, Queenplay Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Queenplay Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
On the whole, also considering other contributing factors in our assessment, Queenplay Casino has achieved a Safety Index of 8.2, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Queenplay Casino is related to 8 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Queenplay Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Queenplay Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Queenplay Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Queenplay Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 38 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Queenplay Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 5 players, Queenplay Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Queenplay Casino company information and licenses
Queenplay Casino belongs to Marketplay LTD and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Queenplay Casino has been granted licenses by authorities in the following countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
About payment methods and win and withdrawal limits
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 7,000 per month
No win limit
Unlimited in GBP
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Queenplay Casino.
Language
Website
Customer support
Live chat
English
German
Finnish
French
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Queenplay Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Queenplay Casino to be average.
Queenplay Casino casino games and slots
You can play these types of games at Queenplay Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 59 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Scientific Games (SG Digital), Playson, Amaya, iSoftBet, Amatic, Nextgen Gaming, Ezugi, Eyecon, Bally, Wazdan, Lightning Box, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Realistic Games, High 5 Games, Greentube, Ainsworth, Gaming1, Inspired Gaming, FBM, Playzido, Wizard games, Indigo Magic, Authentic Gaming, Skillzzgaming, Betixon, Spribe, Gamomat, Darwin gaming, Golden Race, Bet Digital, Bally Wulff, SlotMill, Aspire Global, Salsa Technology, Oryx Gaming, Atomic Slot Lab, Leap Gaming, Slingo, Synot Games, Stakelogic, Skywind Group, Games Global, Gaming Realms, Spinberry, Hacksaw Gaming, Ruby Play.
Queenplay Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 7 bonuses offered by Queenplay Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Queenplay Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Queenplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(6)
User reviews of Queenplay Casino
This is a place to share experience with Queenplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Good casino with friendly customer service, fairly fast withdrawals and bonuses. I've been playing for about 3 months and have nothing negative to say.
Gutes Casino mit freundlichem Kundenservice, ziemlich schnellen Auszahlungen und Boni. Ich spiele seit etwa 3 Monaten und habe nichts Negatives zu sagen.
The decent casino definitely. Especially when you haven't had the most positive experience of playing in other places. I am pleasantly surprised at how simple everything is done here for the players. Fast registration, many ways to make a deposit, different bonuses, friendly support, and not like you owe them. There are also plenty of slots for everyone. No disadvantages have been found yet.
Absolutely incomprehensible how this casino can have 9.0 out of 10. The support is absolutely arrogant and unsuitable for solving problems. Verification not possible because, although the address is exactly the same as the one given, it is recognized as an incorrect address. Support doesn't want to take up the problem. Of course, this makes it very easy to prevent winnings from being paid out if verification is not available. I recommend avoiding this casino, despite 9.0. When you're always being highly praised, megalomania isn't far away, and it seems to have arrived here.
Absolut unverständlich, wie dieses Casino 9.0 von 10 haben kann. Der Support absolut überheblich und ungeeignet, Probleme zu lösen. Verifizierung nicht möglich, da, obwohl Adresse genau zu der angegebenen übereinstimmt, als falsche Adresse erkannt wird. Support hat keine Lust, das Problem aufzugreifen. So wird natürlich sehr leicht verhindert, Gewinne auszuzahlen wenn die Verifizierung nicht verhanden ist. Ich empfehle, dieses Casino, trotz 9.0 zu meiden. Wenn man immer hoch gelobt wird, ist der Größenwahn nicht weit und hier scheint er angekommen zu sein.
The first casino in which I personally had the first extreme winnings and had it in my account a few days later with a direct payout. I have won more here than I have invested so far. The first two payouts of around €1,300 were possible without verification, which surprised me in a positive way. The Queeny convinces that FairPlay is given. My absolute favorite casino at the moment ♡ The only point deducted, although it was acceptable in terms of experience, despite the range of games, you don't have complete information about direct game providers with all of their online gaming options or general filtering is not possible. You only have one option to directly specify one. Slot. Eg admit. An option to save something as a favorite is unfortunately not possible either. But as mentioned, this is one of the best casino experiences I've had so far.☆ ..Thank you for that ☆☆☆☆☆☆☆☆☆☆ in my ♡
Das erste Casino in dem Ich persönlich auch die ersten extrem Gewinne hatte und mit direkter Auszahlung paar Tage später auch schon auf meinem Konto hatte..Habe hier bisher mehr gewonnen als investiert. Die ersten beiden Auszahlungen ungefähr über 1.300€ waren ohne Verifizierung möglich was mich schon positiv überrascht hat. Das Queeny überzeugt damit das FairPlay gegeben ist . Mein absolutes LieblingsCasino momentan ♡ Der einzigste Punkt abzug obwohl es bei den Erfahrungen akzeptabel war auch trotz der bandbreite an spielen , man keine komplette Angabe zu direkten Spieleprovider mit deren online spielmöglichkeiten allesamt bzw allgemeines zu Filtern ist nicht möglich man hat ausschließlich eine möglichkeit direkt angaben zu eine. Slot. Zb zugeben . Eine option etwas als Favorit abzuspeichern ist leider auch nicht möglich . Aber das ist wie erwähnt das mit beste Casino Erlebnis/Erfahrung das ich bisher hatte.☆ ..Danke dafür ☆☆☆☆☆☆☆☆☆☆ in meinem ♡
Lots of slot game offers & deposit options + welcome bonuses☆
Sehr viele Slotspiel-Angebote& Einzahlmögichkeit + willkommBoni☆
Nice helpful team in customer service☆ Withdrawal
Nettes hilreiches Team im Kundendienst☆ Auszahlun
The first high payouts were possible without verification (payouts can take up to 42 hours)☆
Die ersten hohen Auszahlungen ohne Verifizierung möglich gewesen ( Auszahlungen können bis 42 std. Dauern)☆
I had a lot of nice hours of nice experiences here with QueeenPlay (qp👸) ☆♡
Habe hier sehr viele nette Stunden schöne Erfahrungen eii QueeenPlay erlebt ( qp👸) ☆♡
Automatic club program participation with extra
Automatische clubProgramm teilnahme mit Extra
9/10 deserved review by CasinoGuru on QueenPlay 💞
9/10 verdiente Rezension von CasinoGuru an QueenPlay 💞
A very small point of criticism would be that the options to favorite something or general filter options would be quite nice to have a manageable view of the range of options ♧
GanzKleiner Kritikpunkt wäre das die Optionen etwas zu Favoritisieren oder allgemeine FilternOption schon ganz nett wären, ums überschaubar zuhaben bei der bandbreite an Möglichkeiten ♧
How can this casino have 9 stars? By far the worst casino I know. It's not even about the gains or losses. The design is miserable, no live casino, support ridiculous and the worst ... 1 euro maximum bet, 5 seconds wait per spin and then a 5.3% fee per spin.
Folks, when you read this, it doesn't even come up to you to register here. I really would like some explanation for the 9 star rating
Wie kann dieses Casino 9 Sterne haben? Mit Abstand das schlechteste Casino welches ich kenne. Es geht nicht mal um die Gewinne oder Verluste. Das Design ist miserabel, kein live casino, Support lächerlich und das schlimmste.... 1 Euro maximal Einsatz, 5 Sekunden warten pro Spin und dann noch 5,3 % Gebühren pro Spin.
Leute wenn ihr das lest kommt erst gar nicht auf die Idee euch hier anzumelden. Ich hätte wirklich gerne eine Erklärung für die 9 Sterne Bewertung
absolutely nothing
absolut nichts
-miserable design
-miserables Design
Safety Index explained
Safety Index of Queenplay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Queenplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
06 May 2020
Complaints about related ZetBet Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
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Payment methods
Queenplay Casino payment methods
Browse an overview of payment methods supported by Queenplay Casino, along with related limits and fees associated with transactions to or from your casino account.
