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HomeOnline CasinosQueenVegas Casino Review
QueenVegas Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Mastercard
  • VISA
  • PayPal
  • ApplePay
  • Instant Bank Transfer
Withdrawal limits
Not Limited for GBP
SkillOnNet Ltd
SkillOnNet
2012
> $1,000,000
OverviewBonusesUser reviews22Safety Index explainedDiscussion1Payment methods5

QueenVegas Casino Review

Our independent casino review team has taken a detailed look at QueenVegas Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. QueenVegas Casino scored an Above average Safety Index of 6.7, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Read our QueenVegas Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of QueenVegas Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of QueenVegas Casino, we meticulously evaluated and analyzed the Terms and Conditions of QueenVegas Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.

Considering our estimates and the factual data we have collected, QueenVegas Casino appears to be an average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention QueenVegas Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, QueenVegas Casino has scored a Safety Index of 6.7, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of QueenVegas Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of QueenVegas Casino to be somewhat unfair.

Note: For more specifics regarding our findings from the T&Cs evaluation click here.

Player complaints submitted about QueenVegas Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 982 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

QueenVegas Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

The user satisfaction feedback of QueenVegas Casino shared by 22 users has resulted in a Bad User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

QueenVegas Casino is owned by Skill on Net Ltd and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.

QueenVegas Casino has been granted a gambling license in United Kingdom issued by United Kingdom Gambling Commission.

Payment methods, win and withdrawal limits

QueenVegas Casino supports 5 payment options. This includes: Mastercard, VISA, PayPal, ApplePay, Instant Bank Transfer.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at QueenVegas Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at QueenVegas Casino, managing your account, withdrawals, or other matters. QueenVegas Casino has an average customer support, judging by the results of our testing.

QueenVegas Casino slots and casino games

QueenVegas Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 73 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Williams Interactive, Realistic Games, Relax Gaming, edict, Greentube, Inspired Gaming, Fantasma Games, S Gaming, Authentic Gaming, Win Fast, Shuffle Master, BF Games, G Games, Spribe, Gamomat, All For One Studios (ALL41), GVG (Green Valley Games), Bragg Gaming, RAW iGaming, Foxium, Reel Play, Gameburger Studios, Gaming Corps, Switch Studios, Slingo, Synot Games, Max Win Gaming, Crucible Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, STHLMGAMING, Spark Gaming, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Stormcraft Studios, 4ThePlayer, Hacksaw Gaming.

Bonuses and codes offered by QueenVegas Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by QueenVegas Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on QueenVegas Casino bonuses for additional information about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Mastercard
  • VISA
  • PayPal
  • ApplePay
  • Instant Bank Transfer
Withdrawal limits
Not Limited for GBP

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

Show all (73)
  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • IGT
  • ELK Studios
  • Big Time Gaming

Casino screenshots

queenvegas_casino_uk_homepage_desktop
queenvegas_casino_uk_game_gallery_desktop
queenvegas_casino_uk_promotions_desktop
queenvegas_casino_uk_homepage_mobile
queenvegas_casino_uk_game_gallery_mobile
queenvegas_casino_uk_promotions_mobile

Positives

  • Various responsible gaming options available
  • Huge selection of game providers
  • Extensive collection of live dealer games

Negatives

  • Live chat is available only after registration
  • Limited choice of payment methods

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Local version of an international casino
Casino Bonuses

QueenVegas Casino bonuses

Browse all bonuses offered by QueenVegas Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (22)

User reviews of QueenVegas Casino

This is a place to share experience with QueenVegas Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 22 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
Hello,

Queen vegas has a terribly bad customer support, which in no way answers your questions but talks a lot out of context. Unusually slow to respond, typically between 24-48 hours via chat.



I have played on the site for almost 8 months and have lost every single time. Now that I have finally won a small amount of DKK 14,000. I have still after a lot of waiting NOT received my money.

Good advice - stay away from this casino!
  • Customer service and support
  • non-payment
  • missing overview
• 3 years ago
This casino is a scam just like all other casinos similar to this one that show their similarity in their system. That they have bonuses with extremely bad policies for users and that if for some reason you win you will not be able to collect. In my case I have been playing in casinos for a long time and it occurred to me to play a bonus here, I always play bonuses everywhere, unfortunately for me I had my lucky day in this casino and received the maximum prize in a slot, which I did not they wanted to pay for it by alluding to a bonus policy that I never broke. I am currently in legal proceedings with them, but for the time being, if it is of any use, do not play here.
• 4 years ago
I have been waiting for a solution to a problem with a bug where wins are not added for 2 days. Bonus system is fake I got from 200 Fs 10 to ask no reaction cheek.

  • There are no positives
  • Bonus is not adhered to
  • Banned wins that are not credited.
  • From 200 FS 10 FS I only got chat and email you get support
Safety Index explained

Safety Index of QueenVegas Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of QueenVegas Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Winnings may be forfeited if card counting strategies are detected
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more

Complaints about QueenVegas Casino and related casinos

(10)
10All0Opened6Unresolved3Resolved1Rejected

Complaints directly about QueenVegas Casino

Discussion

QueenVegas Casino Discussion

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Payment methods

QueenVegas Casino payment methods

MastercardVISAPayPalApplePayInstant Bank Transfer

Currencies

GBP
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