In this review, Queen of Luck Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Queen of Luck Casino scored a Below average Safety Index of 6.4, which makes it a suboptimal option for most players in terms of fairness and safety. Proceed with reading our Queen of Luck Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is Queen of Luck Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Queen of Luck Casino, we read and assessed Terms and Conditions of Queen of Luck Casino in-depth. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider Queen of Luck Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we know, no relevant casino blacklists include Queen of Luck Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Queen of Luck Casino has scored a Safety Index of 6.4, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.
Queen of Luck Casino Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Queen of Luck Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Queen of Luck Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We have found no relevant complaints about this casino.
Queen of Luck Casino user feedback and reviews
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Sadly, our database currently has no user reviews for Queen of Luck Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Queen of Luck Casino company data and licenses
Queen of Luck Casino is owned by Wager Brothers N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Queen of Luck Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Win and withdrawal limits, payment options
Queen of Luck Casino accepts deposits via 2 payment methods. This includes: Piastrix, Payeer.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 4,000 per day
No win limit
EUR 6,000 per week
EUR 15,000 per month
USD 4,000 per day
USD 6,000 per week
USD 15,000 per month
SEK 40,000 per day
SEK 60,000 per week
SEK 150,000 per month
NOK 40,000 per day
NOK 60,000 per week
NOK 150,000 per month
CAD 6,000 per day
CAD 9,000 per week
CAD 22,500 per month
AUD 6,000 per day
AUD 9,000 per week
AUD 22,500 per month
NZD 6,000 per day
NZD 9,000 per week
NZD 22,500 per month
PLN 16,000 per day
PLN 24,000 per week
PLN 60,000 per month
RUB 200,000 per day
RUB 300,000 per week
RUB 750,000 per month
BTC 0.1 per day
BTC 0.6 per week
BTC 1.5 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Queen of Luck Casino.
Language
Website
Customer support
Live chat
English
24/7
Russian
24/7
French
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Queen of Luck Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Queen of Luck Casino to be good.
Queen of Luck Casino casino games and slots
Queen of Luck Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Keno, Scratch cards, Other card games, Other games.
Games from 29 casino game providers are available. This includes Apricot (Microgaming), Blueprint Gaming, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Tom Horn, Booongo (BNG), Relax Gaming, Switch Studios, Platipus, Spinmatic, TrueLab Games, Reel NRG, DLV, Mascot Gaming, Triple Cherry, Vivo Gaming, 7Mojos, XPG (xprogaming).
Queen of Luck Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Queen of Luck Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: In case you are looking for more information about this casino's bonus offers, visit our Queen of Luck Casino bonuses page.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
No craps
Keno
Scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
No craps
Keno
Scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(3)
All website languages
EnglishFrenchRussian
English customer support
All languages
(2)
All customer support languages
EnglishRussian
English live chat
All languages
(2)
All livechat languages
EnglishRussian
Game providers
Show all
(29)
Game providers (29)
Positives
Good selection of games
Casino has a license
Live dealer games are available
Negatives
Not all of the terms and conditions are translated to the language option provided on the website
Browse all bonuses offered by Queen of Luck Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Queen of Luck Casino
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Safety Index explained
Safety Index of Queen of Luck Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Queen of Luck Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Queen of Luck Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Queen of Luck Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Queen of Luck Casino Discussion
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Payment methods
Queen of Luck Casino payment methods
Browse an overview of payment methods supported by Queen of Luck Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment Method
Deposit Limits & fees
Withdrawal Limits & fees
Withdrawal Time
More info
Payeer
-
-
-
Piastrix
100 руб
- ?
1,500 руб
-
15,000 руб
-
Currencies
RUB
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