HomeOnline casinosQueen Casino Review

Queen Casino Review

avatarNatalia J.
Last updated 08/2025
Safety Index
8.3
User feedbackNot enough data
0 review
avatarNatalia J.
Last updated 08/2025

Casino closed

Queen Casino IT has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Casino has its own poker platform
  • Phone customer support available
  • Mobile casino app for Android and iOS
  • Live dealer games are available
  • Live chat support is not available 24/7

Queen Casino Review

In this review of Queen Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Queen Casino scored a High Safety Index of 8.3, which makes it a recommendable option for most players in terms of fairness and player safety. Take a look at our full Queen Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of Queen Casino – Is it fair and safe?

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Queen Casino, we meticulously evaluated and analyzed the Terms and Conditions of Queen Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

According to our approximate calculation or collected information, Queen Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include Queen Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, Queen Casino has attained a High Safety Index of 8.3. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are aware, Queen Casino is interconnected with 2 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Queen Casino.

Terms and Conditions of Queen Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Queen Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints about Queen Casino

Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.

We have found no relevant complaints about this casino.

Queen Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Sadly, our database currently has no user reviews for Queen Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Queen Casino company data and licenses

Queen Casino is owned by Cristaltec Entertainment S.r.l. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Queen Casino has a gambling license issued by Agenzia delle Dogane e dei Monopoli in Italy.

Win and withdrawal limits, payment options

Queen Casino accepts deposits via 13 payment methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, PayPal, Diners Club, Maestro, PostePay, Bank transfer, Moneybookers, Bonifico, JCB.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Queen Casino.

Language Website Customer support Live chat
English No Yes Yes
Italian Yes Yes Yes

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Queen Casino, managing your account, withdrawals, or other matters. We would say Queen Casino has an average customer support based on the responses we have received during our testing.

Slots and casino games at Queen Casino

Queen Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Games from 76 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, NYX Gaming Group, Nextgen Gaming, ELK Studios, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Gaming, Booming Games, Iron Dog Studio, Relax Gaming, Greentube, Inspired Gaming, Fantasma Games, Elettronica Video Games (EVG), Gol Games, Game360, TOP Gaming, Bull Gaming, Good Star, Waystar, BDM Gaming, Spinmatic, Seven ABC, Betixon, Spribe, Gamomat, NEMESIS, Religa, WMG, RAW iGaming, Tuko Productions, Medialive, AGS, Amusnet, Worldmatch, Leap Gaming, Cristaltec, CAPECOD Gaming, Vital Games, NazionaleElettronica, Arancita, Espresso Games, MGA, Synot Games, Skywind Group, Octavian, Fazi, Esa Gaming, Kalamba Games, Games Global, Light & Wonder, EGT Digital, Triple Cherry, Hacksaw Gaming, EURASIAN (EA) Gaming, Ruby Play.

Queen Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

However, we are sorry to inform you that there are currently no bonus offers from Queen Casino in our database.

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner Cristaltec Entertainment S.r.l.
  • Established 2021
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Queen Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casinoMedium group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 0
Last updatedLast updated

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Unfair terms and conditions
      • Low-risk play may lead to winnings being confiscated
      Complaints about Queen Casino
      This tab does not contain any complaints

      We do not have any complaints about Queen Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

      Submit a complaint

      Games

      Explore the game selection available at Queen Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1

      User reviews of Queen Casino

      This is a place to share experience with Queen Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

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      Queen Casino discussion

      Discuss anything related to Queen Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.

      User reviews of Queen Casino

      This is a place to share experience with Queen Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.

      Nobody has submitted a written review of Queen Casino yet

      Be the first one to share your experience in more detail.

      Write a review

      Queen Casino discussion

      Discuss anything related to Queen Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
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