HomeOnline CasinosPure Casino Review
Pure Casino Review
Accepts players from Ohio
No Deposit Bonus:
Not available
Warnings (1)
Important (1)
Find on Google
Payment methods
Show all (14)
  • Neteller
  • Mastercard
  • VISA
  • American Express
  • Neosurf
  • Bitcoin (BTC)
  • AstroPay
  • Wire-transfer
Withdrawal limits
Not Limited for USD
Windward Circle B.V.
2018
> $1,000,000
OverviewBonuses1User reviews21Safety Index explainedDiscussion20Payment methods14
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
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Pure Casino Review

When reviewing and assessing Pure Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Pure Casino has Low Safety Index of 3.8, indicating a bad performance in terms of fairness and safety based on our evaluation criteria. Proceed with reading our Pure Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Safety Index – Pure Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Pure Casino, we read and assessed Terms and Conditions of Pure Casino in-depth. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.

Based upon our estimates and collected information, we consider Pure Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Pure Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Pure Casino has landed a Low Safety Index of 3.8. We urge players to refrain from using this casino and search for one with a higher Safety Index instead.

Pure Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pure Casino to be unfair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Pure Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 594 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Pure Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Our database has a total of 20 user reviews of Pure Casino, giving it a Good User feedback rating. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Pure Casino company information and licenses

Pure Casino belongs to Windward Circle B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Pure Casino has a gambling license in Curaçao. Their license was granted by Curaçao Interactive Licensing.

About payment methods and win and withdrawal limits

Pure Casino accepts 14 payment options. This includes: Neteller, VISA, Mastercard, Neosurf, American Express, Bitcoin (BTC), AstroPay, Wire-transfer, EcoCard, PayID, Cashlib, Discover, BPay, eZeeWallet.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited in EUR No win limit
Unlimited in USD
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Pure Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes No No
German Yes No No
Italian Yes No No
French Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Pure Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Pure Casino to be average.

Casino games and slots available at Pure Casino

You can play these types of games at Pure Casino: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Crash games.

Titles supplied by 8 casino game providers are available. This includes Rival, Betsoft Gaming, Saucify, Arrow's Edge, Dragon Gaming, Vivo Gaming, Fresh Deck Studios, Qora Games.

Bonuses and codes offered by Pure Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Pure Casino in our database, which you can find in the 'Bonuses' part of this review.

Note: Visit our separate page on Pure Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • Neteller
  • Mastercard
  • VISA
  • American Express
  • Neosurf
  • Bitcoin (BTC)
  • AstroPay
  • Wire-transfer
Withdrawal limits
Not Limited for USD

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
No craps
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
English live chat

Game providers

  • Rival
  • Betsoft Gaming
  • Saucify
  • Arrow's Edge
  • Fresh Deck Studios
  • Dragon Gaming
  • Vivo Gaming
  • Qora Games
CASINO SCREENSHOTS
pure_casino_game_gallery_desktop
pure_casino_homepage_desktop
pure_casino_promotions_desktop
pure_casino_game_gallery_mobile
pure_casino_homepage_mobile
pure_casino_promotions_mobile

Positives

  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Livechat is not available for all website languages
  • A 3% processing fee will be charged on all deposits
  • Small selection of game providers
  • All Deposits of 249 USD/EUR/GBP/AUS (or currency equivalent) or less have a max withdrawal of 10X the deposit for that specific play session
  • Live chat available mostly/only after registration

Interesting facts

  • Small international casino
  • Players must be 25 years of age or older to play
  • The amount of maximal monthly withdrawal limit depends on the player's status
  • Sticky (non-cashable) bonuses
Author & Guarantor: Adam Maclean Last updated: 04 Sep 2023 Anything incorrect or missing? Let me know
Casino Bonuses (1)

Pure Casino bonuses

Browse all bonuses offered by Pure Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (21)

User reviews of Pure Casino

This is a place to share experience with Pure Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 21 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
Usually we tend to write reviews when we have a negative experience with a casino or a business. I am impressed with Pure casino. I am relatively new to online gambling and I don't yet know all the ins and outs of withdrawals, deposits, etc. I requested a withdrawal from winnings on a free chip, but hadn't met the specific t&c. The casino gave me the money anyway. Needless to say, their understanding and generosity have made me a loyal player. Thank you Pure casino. Outstanding customer care!!!
  • Excellent, prompt email response
  • Courteous live chat operators
• 1 year ago
the design and graphics of the site are exactly the same as Cocoa casino, Vegasdays, Paradise8, etc. As with the aforementioned casinos, Rival software garmin, Arrows... for players from Serbia there is a no-deposit welcome bonus, and you can choose two options (in case Sopgia calls you on live chat, as happened to me) it seems that the bonuses available to you depend on the operator who calls. I was lucky, and I was given the opportunity to choose. The first option is 100 spins for the Klondike game, at a stake of $0.8 per spin. Another is to contact the live chat, ask the available agent to offer you alternatives, and you will get $50. apart from spots, it offers several poker games, as well as bingo and scratch cards. Standard, as with other such casinos, 1 live roulette, 1 black jack and a few more card games. I haven't gotten around to withdrawing the money yet, so I can't say anything about that.
  • bonus without deposit, two options
  • very easy registration
  • live chat more than friendly and very helpful (agents really try to help players) especially agent Sophia
  • a large selection of bonuses with over 300% of the deposit + FS
  • a small number of slot games, mainly Rival
  • The RTP of Rival slot games is more than low
  • nothing worth playing except slots
• 1 year ago
Support works very well here, a good Rival casino, better than many. All procedures fit into the timeframes declared by them
• 1 year ago
Have been playing at the casino for a couple of years, I have won and I have lost but when it came time to withdraw it was quite straight forward providing you followed the guidelinesyour money WILL be in your bank BUT yes it will take a month after KYC completion
Found the casino to be well within the ranking of ACCEPTABLE!!!!
  • They do pay, providing you follow the guidelines
  • It may take a while for a withdrawal
• 1 year ago
support responds very quickly, everything in the timeframe, great casino !
• 2 years ago
This site is a joke.I sent my info in and it was approved .they said I won 250.00 and I think they lied.im giving them a few more days to fix this money won problem or I will have my cc place Dispute the dep I made.After all u guys took 39.00 when I dep 35.00 pretty messed up if u ask me.Plus i cant login anymore ..Look

Access denied Error code 1020
You cannot access www.purecasino.co. Refresh the page or contact the site owner to request access.
  • Hard to get my money Access denied Error code 1020You cannot access www.purecasino.co. Refresh the page or contact the site owner to request access. <--USA not ok as you can see
• 2 years ago
great rival casino , support is always online and ready to help
  • everything
• 2 years ago
this casino had 7 or 8 differennt things in their cookie that controlled the wins and losses so really i busted them in the act so they can really steal anyones money like they just did mine stay away is all i can say they dont even deserve a 1 rating ,blacklisted is more like it
  • dont have one
  • cheaters/ cloudflare 6 other was on my website data
  • there are so many i dont even know all of them
  • no slot is any good once they start
• 2 years ago
Where do I start let's start with verification that takes 5 business days..there terms and conditions only work for them as a company.foe withdrawals it takes 5 to 18 business days... Now look I use nothing but Bitcoin for deposit and request my withdrawal with Bitcoin and this is ridiculous to Me!!! I'm in a financial hardship right now and I've won twice on my birthday 5/25 and 6/2 and I'm fully verified might I add and everyday I have asked what's the hold up. I can see 24/48 hours after verification but 18 business days.. oh and don't let me get on the account mana6that I have that could have expedited my withdrawals her name is Nessa...if I'm anything I'm fair and yes I understood the terms and conditions agreed to them but I will never ever ever play with them again and because of Nessa she made it dead. I'm accountable for my actions and how I treat people but boy this casino is not...I suggest you take your money to an instant paying casino that have great games this one here is basic as hell and don't even have good promotions. I hate this casino and will make sure I tell everyone about my experience
• 2 years ago
Do not waste your time. Have been waiting 2 months for them to cash me out. They just rip off your money! Need to be shut down!
  • Nothing as they don't pay
  • Have alot of games to choose from
  • At first it pays alot
  • Don't pay!
• 2 years ago
It is now 13 business days since my withdrawal request, and they keep telling me up to 18? I've been thru this before with kthersites and ended up having an organization watchdog intervene
  • Withdrawal
Safety Index explained

Safety Index of Pure Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pure Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Low3.8/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a short period of time (3 to 6 months).
  • This casino limits the amount of money players can win when playing with real money (without a bonus).

Other factors

  • Operates with an unverifiable license

Complaints about Pure Casino and related casinos (23)

23All1Opened4Not solved9Solved9Rejected

Complaints directly about Pure Casino

Show more complaints (+13)
Discussion

Pure Casino Discussion

Discuss anything related to Pure Casino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Pure Casino payment methods

Browse an overview of payment methods supported by Pure Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal TimeMore info
NetellerNeteller - - - How to use Neteller
MastercardMastercard - - -
VISAVISA - - -
American ExpressAmerican Express - - -
NeosurfNeosurf - - -
Bitcoin (BTC)Bitcoin (BTC) - - -
AstroPayAstroPay - - -
Wire-transferWire-transfer - - -
EcoCardEcoCard - - -
DiscoverDiscover - - -
eZeeWalleteZeeWallet - - -
PayIDPayID - - -
BPayBPay - - -
CashlibCashlib - - -
Currencies
USD,EUR,GBP,ARS,AUD,NZD,ZAR
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