- They give cash bonuses(No RTP though)
- Withdrawal can take ages
- Slots have different click flow
- You cannot set a limit
- the Owner XXL Services N.V. literally launched 3-4 casinos at the same time
- VIP Manager 24/7 at your service(replies after days)
This review examines Puma Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Puma Casino has a High Safety Index of 8.2, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Puma Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Puma Casino review, we carefully went through and inspected the Terms and Conditions of Puma Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based upon our estimates and collected information, we consider Puma Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Puma Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Puma Casino has landed a High Safety Index of 8.2. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Puma Casino during our review.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 4 player reviews so far.. The reviews are available on this page in the User reviews section.
Puma Casino is owned by XXL Services N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Puma Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Puma Casino supports 40 payment options. This includes: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Neosurf, Maestro, Bitcoin (BTC), AstroPay, Transferencia bancaria local, Bank transfer, Flexepin, Perfect Money, BUSD, Binance Coin (BNB), Tron (TRX), MuchBetter, Revolut, Interac e-Transfer, Jeton, Interac, eZeeWallet, SticPay, MiFinity, Rapid Transfer, CashtoCode, Litecoin (LTC), PIX, INOVAPAY, USD Coin (USDC), Tether (USDT), Bitcoin Cash (BCH), Ethereum (ETH), Shiba Token, ADA Pay, Ripple (XRP), Dai (DAI), Dogecoin (XDG), Solana (SOL).
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits | Win limits |
---|---|
EUR 2,000 per day | No win limit |
EUR 7,500 per week | |
EUR 15,000 per month |
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Puma Casino in the table below.
Language | Website | Customer support | Live chat |
---|---|---|---|
English | 24/7 | ||
Spanish | 24/7 | ||
Russian | 24/7 | ||
German | 24/7 | ||
Finnish | 24/7 | ||
French | 24/7 | ||
Polish | 24/7 |
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Puma Casino, managing your account, withdrawals, or other matters. Puma Casino has an average customer support, judging by the results of our testing.
Puma Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 117 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Kiron Interactive, Golden Race, Revolver Gaming, EAGaming, Reevo, Mascot Gaming, Four Leaf Gaming, Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, Slot Factory, Max Win Gaming, Skywind Group, Iconic21, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Vibra Gaming, 4ThePlayer, Mplay, 5Men Gaming, Smartsoft Gaming, AceRun, Prospect Gaming, Swintt, Win Fast, Backseat Gaming, LIVE Solutions, Bulletproof Games, Ad Lunam, Reflex Gaming, Spribe, Gamomat, CandleBets, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, Bang Bang Games, Bad Dingo, SlotMill, Oryx Gaming, Nucleus Gaming, Gaming Corps, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, Kalamba Games, 1spin4win, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Games Lab, Barbara Bang, Electric Elephant, Bet2tech, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 9 bonuses from Puma Casino in our database, and all offers are listed in the 'Bonuses' section.
Browse all bonuses offered by Puma Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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