Puma Casino Review

This review examines Puma Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Puma Casino has a Low Safety Index of 4.0, signifying a low standing in terms of fairness and safety in accordance with our methodology. Take a look at our full Puma Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Fairness and safety of Puma Casino

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our Puma Casino review, we carefully went through and inspected the Terms and Conditions of Puma Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.

Based upon our estimates and collected information, we consider Puma Casino a small to medium-sized online casino. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Puma Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, Puma Casino has achieved a Safety Index of 4.0, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.

Terms and Conditions of Puma Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Puma Casino to be mostly fair.

Player complaints submitted about Puma Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,257 black points in total, out of which 4,257 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Puma Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 2 player reviews so far. The reviews are available on this page in the User reviews section.

Licenses and company data

Puma Casino is owned by XXL Services N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Puma Casino has licenses from licensing organizations in the following countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Authority).

Payment methods, win and withdrawal limits

Puma Casino supports 28 payment options. This includes: Neteller, Skrill, Payz (ecoPayz) , Mastercard, VISA, Maestro, PaySafe, Neosurf, Bitcoin (BTC), AstroPay, Flexepin, Perfect Money, CashtoCode, Ethereum (ETH), Litecoin (LTC), MiFinity, eZeeWallet, Jetonbank, Interac, Ripple (XRP), Revolut, MuchBetter, PayOp, Dai (DAI), Bitcoin Cash (BCH), USD Coin (USDC), SticPay, Tether (USDT).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Puma Casino in the table below.

Language	Website	Customer support	Live chat
English			24/7
Spanish			24/7
Japanese			24/7
German			24/7
Finnish			24/7
French			24/7
Polish			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Puma Casino, managing your account, withdrawals, or other matters. Puma Casino has an average customer support, judging by the results of our testing.

Puma Casino slots and casino games

Puma Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games from 118 game providers are offered. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Leander Games, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, RFranco Games, Lucky Streak, Mancala Gaming, Boomerang Studios, Spadegaming, ElCasino (TVBET), Kiron Interactive, Golden Race, Revolver Gaming, Reevo, Mascot Gaming, Four Leaf Gaming, Amusnet, Givme Games, Infinity Dragon Studios, PG Soft (Pocket Games Soft), Reel Play, Real Dealer Studios, Atomic Slot Lab, Slot Factory, Max Win Gaming, Skywind Group, Iconic21 (BETER Live), Peter & Sons, AvatarUX, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Vibra Gaming, 4ThePlayer, Mplay, Spin Fury Gaming, Ino Games, Smartsoft Gaming, AceRun, Prospect Gaming, Swintt, Wishbone, Backseat Gaming, LIVE Solutions, Bulletproof Games, Ad Lunam, Reflex Gaming, Spribe, Gamomat, TrueLab Games, Atmosfera Live, Spinza, Spearhead Studios, Bang Bang Games, SlotMill, Oryx Gaming, Nucleus Gaming, Gaming Corps, Leap Gaming, Gamebeat, Hölle games, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Retro Gaming, Gamzix, Kalamba Games, 1spin4win, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Barbara Bang, Electric Elephant, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Print Studios, Ka Gaming.

Bonuses and codes offered by Puma Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

We currently have 7 bonuses from Puma Casino in our database, which include:

• Up to 99 EXTRA SPINS ($0.1/each)
• 40 EXTRA SPINS on Lucky Dog
• 40% up to $400 and 50 extra spins
• 30% up to $200
• 200% up to €200 and 200 extra spins
• 150% up to €700 and 150 extra spins
• 20% cashback bonus

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.