Our independent casino review team has taken a detailed look at Pronto Live Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Pronto Live Casino has a High Safety Index of 8.4, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Take a look at our full Pronto Live Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Fairness and safety of Pronto Live Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Pronto Live Casino review, we carefully went through and inspected the Terms and Conditions of Pronto Live Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Pronto Live Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Pronto Live Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Pronto Live Casino having a Safety Index of 8.4, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: Pronto Live Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Pronto Live Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Pronto Live Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pronto Live Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Pronto Live Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Pronto Live Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 15 reviews, but have only received 7 player reviews of Pronto Live Casino so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Pronto Live Casino
Pronto Live Casino is in the ownership of PremierGaming Limited and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
Pronto Live Casino holds a gambling license in Sweden issued by Spelinspektionen.
Withdrawal limits, win limits, and payment method options
Pronto Live Casino supports 11 payment methods. This includes: Trustly, Nordea, Handelsbanken, Swedbank, Danske Bank, ICA Banken, Skandiabanken, SEB Bank, Sparbanken Skåne, Länsförsäkringar, Sparbanken Syd.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Pronto Live Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Swedish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Pronto Live Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Pronto Live Casino as good.
Pronto Live Casino slots and casino games
Pronto Live Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Crash games, Other games.
The casino's game library includes titles from 29 providers. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Push Gaming, Booming Games, Relax Gaming, Atomic Slot Lab, Slingo, Fantasma Games, JVL, Bluberi Gaming, Synot Games, Max Win Gaming, Indigo Magic, Win Fast, Blue Guru Games, Kalamba Games, Armadillo Studios, Northern Lights Gaming, STHLMGAMING, Spinberry, Hacksaw Gaming, Reel Play.
Pronto Live Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Pronto Live Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Pronto Live Casino bonuses.
Browse all bonuses offered by Pronto Live Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(7)
User reviews of Pronto Live Casino
This is a place to share experience with Pronto Live Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
First casino looks ok and even i get one withdrawal back. Then payback % turn worst ever i see. Last 8 deposit, once a week go like few minutes, never get any nice winning anymore. Chat support is totally blank, i think i never see anyone there. Cannot set deposit limit but you can ask it by email.
Easy to use, lots of bonuses and very good customer support. Always use this site never had an issue. Lots of slot games and competitions to play. Recommend to anyone
Safety Index explained
Safety Index of Pronto Live Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pronto Live Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.4
Slothino Casino has a Safety Index of 6.4, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Submitted:
03 Dec 2022
Discussion
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