Endri is one of our precious casino analysts and complaint specialists, making sure that our data about online casinos are up to date and none remains off our database. Endri is a positive-minded and proactive individual with excellent administrative, managing, learning, and communication skills. He...
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Endri K.
Author
Endri Kaleshi
Casino Analyst
Endri is one of our precious casino analysts and complaint specialists, making sure that our data about online casinos are up to date and none remains off our database. Endri is a positive-minded and proactive individual with excellent administrative, managing, learning, and communication skills. He...
Our independent casino review team has taken a detailed look at Pronto Live Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
We used our team's findings to work out the casino's Safety Index. This score measures the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Our review gave Pronto Live Casino a High Safety Index of 8.1. You can feel confident about its fairness and safety. Continue reading our Pronto Live Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Fairness and safety of Pronto Live Casino
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Pronto Live Casino review, we carefully went through and inspected the Terms and Conditions of Pronto Live Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Pronto Live Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Pronto Live Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Pronto Live Casino having a Safety Index of 8.1, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: Pronto Live Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of Pronto Live Casino takes into account the qualities of all the interconnected online casinos.
Reviewing the T&Cs of Pronto Live Casino
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pronto Live Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints filed about Pronto Live Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
Pronto Live Casino user reviews and feedback
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 2 player reviews of Pronto Live Casino so far. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Pronto Live Casino
Pronto Live Casino is in the ownership of PremierGaming Limited and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Pronto Live Casino holds a gambling license in Sweden issued by Spelinspektionen.
Withdrawal limits, win limits, and payment method options
Pronto Live Casino supports 11 payment methods. This includes: Trustly Pay, Nordea, Handelsbanken, Swedbank, Danske Bank, ICA Banken, Skandiabanken, SEB Bank, Sparbanken Skåne, Länsförsäkringar, Sparbanken Syd.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Pronto Live Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Swedish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Pronto Live Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Pronto Live Casino as good.
Pronto Live Casino slots and casino games
Pronto Live Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 35 providers. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Big Time Gaming, Playson, ELK Studios, Push Gaming, Red Rake Gaming, Booming Games, Relax Gaming, Inspired Gaming, Atomic Slot Lab, Slingo, Fantasma Games, Bluberi Gaming, Swintt, Synot Games, Max Win Gaming, Octoplay, Indigo Magic, Win Fast, AvatarUX, Trigger Button Studios, Gamomat, Blue Guru Games, Air Dice, Kalamba Games, Hacksaw Gaming, Print Studios, Reel Play.
Pronto Live Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Currently, our database has the following bonus from Pronto Live Casino:
100% up to 200 kr
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
PremierGaming Limited
Operator
PremierGaming Limited
Established
2019
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pronto Live Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Pronto Live Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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Payment methods
Pronto Live Casino payment methods
Currencies
SEK
User reviews
User reviews of Pronto Live Casino
This is a place to share experience with Pronto Live Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
First casino looks ok and even i get one withdrawal back. Then payback % turn worst ever i see. Last 8 deposit, once a week go like few minutes, never get any nice winning anymore. Chat support is totally blank, i think i never see anyone there. Cannot set deposit limit but you can ask it by email.
Easy to use, lots of bonuses and very good customer support. Always use this site never had an issue. Lots of slot games and competitions to play. Recommend to anyone
Discussion
Pronto Live Casino discussion
Discuss anything related to Pronto Live Casino with other players, share your opinion, or get answers to your questions.