Get around this casino hell. I won a ton and tried to repatriate for 3 weeks and I can't do anything. They are constantly coming up with new documentaries to send. Everything has been posted and will not help. The posts don't have any answers and the live chat plays ready answers from no help. There are no announcements as to whether the documents have been approved or not and you can only find out via chat when you ask yourself and not always. It stinks of hard class pissing but I don’t give up. Every day a hangover in the chat and in between will interrupt the conversation without an answer. Indeed, by far the most bullshit casino is against me. I wonder if anyone who has received withdrawals here would be interested to know. And every new document between the traditional 3-5 days of waiting because of the "hurry".

* update to situation *

We would like to inform you that your withdrawal request has been canceled by the Payments Department and the amount is available in your account.



Furthermore, we would like to inform you that due to a technical error, the payout from the bonus you received was incorrect with regard to term 58.3.3 from our Terms and Conditions. On the 26th of December you received the bonus 100% up to 500EUR Weekend Reload Casino Bonus which you claimed with your deposit of 50 €. Kindly note that the maximum winnings for bonuses between the 100% - 119% threshold, are limited to fifteen (15x) times the initial deposit amount, thus you were able to receive € 750 and not € 1,000.
As such, the amount of € 250 has been deducted from your account.
We apologize for any inconvenience.

that is, the bonus terms have now changed as well and 250e have been taken out of the balance. in the chat i asked and the rest should be withdrawn and the withdrawal request put in and waiting for another week for a response to get the money out in any way.