kingofjungle's reviews

Casino Guru

We want players to understand gambling.

1 year agoOriginalTranslation
They send bonus offer with the info Wagner x35, after deposit Wagner is suddenly x70 because I should wager my REAL MONEY and then my bonus, so playing makes no sense
  • game selection
  • bonus rules
Automatic translation:
2 years agoOriginalTranslation
Received spam shortly after signing up saying I'd won 225 freegans, the link goes straight to the casino but no spins available. According to support, the mail is not from them, but my name + e-mail account etc. are 100% correct and scammers do not send me to the original page! I then wanted to close my account and I HAD to give a reason! Find support unprofessional and do not recommend signing up there because either they are kidding people or their servers are very very poorly secured. Don't understand the good rating from Casino Guru! Edith on the answer: when I say that I want to close my account because that happened, the answer comes as why I want to close it. If you use common sense, this question is superfluous! And again I got it that way I addressed myself with my real name and directed me to your site with alleged free spins, etc., that's either you wanted me to log in and deposit or you sold your data to the dumbest people in the world, they can answer that save yourselves, as if I didn't know how your world works,
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  • Great game selection
  • Not trusting
  • Support not necessarily professional
Automatic translation:
Gioo Casino
2 years ago
Dear KingOfJungle,

Thank you for your feedback!

We welcome feedback from our players, but would like to clarify a few points in your review.

Nowadays on the Internet there are many fake advertisements inviting people to various projects, including casinos. Unfortunately, it is impossible to track all scammers, so we ask that you only trust official sources. The only verified information is listed on our website or received from our official email address.
In addition, providing a reason during account closure is strictly regulated by our license. Also, we are constantly improving our support service to keep up with industry standards.

Nevertheless, we would like to thank you again for your review.
Any other questions, please feel free to contact us, we work 24/7!

Kind regards
Gioo Casino Team
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