3 months agoOriginalTranslation
I placed bets on slots from my €10 deposit, without using any bonus money. I complied with all the document validation metrics, and was even confirmed by chat that everything had been validated on my side. I made a total profit of €230, on which I requested a withdrawal on 7.1.2025.
I was informed by email that the withdrawal would be completed within a maximum of 72 hours. This deadline has already passed and they continue to chat saying that they will process the withdrawal as soon as possible, but they do not comply. I consider this casino to be fraudulent as they have previously completely annulled a balance of winnings that I had obtained, according to them using a welcome bonus that they had given me. This casino's comments show that they act fraudulently with their customers. They cancel withdrawals and again ask for selfies holding an ID card in one hand. Another 72 hours of promises that won't be kept.
I was informed by email that the withdrawal would be completed within a maximum of 72 hours. This deadline has already passed and they continue to chat saying that they will process the withdrawal as soon as possible, but they do not comply. I consider this casino to be fraudulent as they have previously completely annulled a balance of winnings that I had obtained, according to them using a welcome bonus that they had given me. This casino's comments show that they act fraudulently with their customers. They cancel withdrawals and again ask for selfies holding an ID card in one hand. Another 72 hours of promises that won't be kept.
Automatic translation:
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