1 year agoOriginalTranslation
Hello, I have been playing with my husband at Wild Fortune for a few years and we have always been very satisfied. This is the first time I have had problems with my payout. I have contacted all the managers and support. My documents have always been correct and everything else has been correct. This time I have been bombarded with different statements and emails, everyone writes something different.
Your withdrawal has been approved you will see it in your account shortly or it may take up to 5-7 days for it to appear in your account what now??????????
Actually, I always received the payout the next day at the latest or possibly within 2 days. What is the reason for this behavior and these differences in payouts???
I am really disappointed and have reported this but as I said there are 3 different people in support and each one writes at a different time. As far as I am concerned I will consider making another payment in the future. Regards
Your withdrawal has been approved you will see it in your account shortly or it may take up to 5-7 days for it to appear in your account what now??????????
Actually, I always received the payout the next day at the latest or possibly within 2 days. What is the reason for this behavior and these differences in payouts???
I am really disappointed and have reported this but as I said there are 3 different people in support and each one writes at a different time. As far as I am concerned I will consider making another payment in the future. Regards
Automatic translation:
Wild Fortune Casino
1 year ago
Good Day Kostner561,
Thank you for taking the time to tell us about your experience.
We offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.
Because most banks are only open on weekdays, most businesses do not process payments on weekends.
Additionally, if your account has been validated and we have all of the relevant information, we will generally complete your withdrawal within 24 hours. However, the payment provider determines the time it takes for the actual amount to be credited to your payment account. For example, transferring money to a credit card can take up to 5 days. Meanwhile, bank transfers may take 5-7 business days.
Thank you for your utmost understanding.
If there is anything we can do to improve your experience, please let us know.
Kind Regards,
Wild Fortune Casino
Thank you for taking the time to tell us about your experience.
We offer rapid, dependable withdrawals with minimal delay on most payment options, ensuring that you always have access to your winnings as soon as possible.
Because most banks are only open on weekdays, most businesses do not process payments on weekends.
Additionally, if your account has been validated and we have all of the relevant information, we will generally complete your withdrawal within 24 hours. However, the payment provider determines the time it takes for the actual amount to be credited to your payment account. For example, transferring money to a credit card can take up to 5 days. Meanwhile, bank transfers may take 5-7 business days.
Thank you for your utmost understanding.
If there is anything we can do to improve your experience, please let us know.
Kind Regards,
Wild Fortune Casino
