1 year ago
My experience with this online site is very bad, i was Not More than 10 days playing there and after i deposit 30 Euro and gave me 15 Euro Bonus i manage to make about 100 Euro Balance, then i had a Pop up message that i won 10 FREE games in an other slot (10 games x 0.1= 1 Euro), with nö other Information for this 10 free games i went to play them and after i finished they Took All my Balance because they said you cant combine this Bonus with the 15 Euro that we gave you with deposit so we are ging to steal all your Balance, for me is a BIG NO for this site, they have rules to destroy your Day, stay away from there
3
BillyBets Casino
1 year ago
Dear Pitsidimos,
Thank you for your feedback and for sharing your experience on our website.
We would like to emphasize and draw your attention to the following paragraph of our terms and conditions "This bonus cannot be combined with other bonuses (promotions) at the same time. If you activate another bonus or claim free spins while having an active bonus, the currently active bonus and any corresponding winnings will be automatically removed."
Thank you once again for your feedback. We really value our customers and strive to provide a positive experience for all players and your comments help us to do that.
Best wishes,
BillyBets Casino
Thank you for your feedback and for sharing your experience on our website.
We would like to emphasize and draw your attention to the following paragraph of our terms and conditions "This bonus cannot be combined with other bonuses (promotions) at the same time. If you activate another bonus or claim free spins while having an active bonus, the currently active bonus and any corresponding winnings will be automatically removed."
Thank you once again for your feedback. We really value our customers and strive to provide a positive experience for all players and your comments help us to do that.
Best wishes,
BillyBets Casino
