3 months agoOriginalTranslation
FRAUD! I made deposits multiple times because of the welcome bonus. I made a profit on the second deposit and decided to withdraw the money. Tomorrow they blocked my account, after which they took away all my winnings! I was told that their "security team" found abuse in my account. They did not want to explain when asked. They told me to contact the competent authorities if I don't like their answer and I was told that they can do whatever they want. After that I opened a complaint on this site (CasinoGuru). The case is unsolved because they refused to send any evidence to Peter from CasinoGuru. They didn't want to because no evidence actually exists! It is a simple fraud and they know it themselves. I shared the case on social networks and many people contacted me who have absolutely the same case as me. Namely, they make a deposit, possibly win, and when they want to pay, this casino blocks their account. Everyone's accounts were blocked for the same reason, due to an alleged abuse discovered by their non-existent "security team". Accounts do not block while you deposit money, but only when you want to pay it out! I played all the conditions for unlocking the bonus, got a profit completely fair and honest, but this fraud company does not want to pay! They have absolutely no evidence and just set out to ignore both me and Peter. Shame! Do not pay money here..
- Fake promotion
- They don't want to pay out the winnings
- They block the order after the scheduled payment, without any explanation
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