1 year agoOriginalTranslation
First:
The casino has a lot of good games and a nice website.
I made a few deposits and won something.
But then the problems started.
My withdrawal request was denied 6 times. Each time there was another flimsy excuse why she was rejected. For example, no gaps in the Iban, then on the first credit card I used to deposit, then on the last one, then again only on a bank account..
I am really very disappointed. Unfortunately the support is no help.
Now I'm still waiting for my money
The casino has a lot of good games and a nice website.
I made a few deposits and won something.
But then the problems started.
My withdrawal request was denied 6 times. Each time there was another flimsy excuse why she was rejected. For example, no gaps in the Iban, then on the first credit card I used to deposit, then on the last one, then again only on a bank account..
I am really very disappointed. Unfortunately the support is no help.
Now I'm still waiting for my money
- nice website and good design
- good game selection
- TFS Token Rewards
- Tournaments that are offered
- Nothing else
- Support is not helpful
- Withdrawals are constantly being refused with flimsy justifications
Automatic translation:
2
Fairspin Casino
1 year ago
Hello,
Thank you for your thorough review.
We are sorry that you have faced such sitoation on our website. Usually withdrawals are processed sooner then that, however sometimes depending on the situation at hand it might take longer. We recommend reaching out to your Customer Care team via E-mail at support@fairspin.io for further assistance. We are working 24\7 and will be glad to help you with any question
Thank you for your thorough review.
We are sorry that you have faced such sitoation on our website. Usually withdrawals are processed sooner then that, however sometimes depending on the situation at hand it might take longer. We recommend reaching out to your Customer Care team via E-mail at support@fairspin.io for further assistance. We are working 24\7 and will be glad to help you with any question
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