selectednoob's reviews

Casino Guru

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1 year agoOriginalTranslation
Just a juice shop. Doesn't have a license, if you ask the C'hat they only say I can find all the information on the main page and ignore all questions. That shows what kind of casino this is. I would advise against anyone depositing here.
  • nothing
  • Live chat completely unfriendly
  • Live chat does not respond to any questions adequately
  • no license
Automatic translation:
1 year agoOriginalTranslation
Deposited there for the first time. Cool side in itself and the bonuses also not with too high turnover criteria. €100 turned into €2000 after completing the bonus and verification and withdrawal was straightforward
  • friendly customer service via email
  • good and easy KYC
  • cool design
  • good selection of games
  • good bonus with moderate wagering requirements
  • no live chat
Automatic translation:
1 year agoOriginalTranslation
!!HANDS OFF!!
I've been waiting for my verification for over a month. This casino accepts documents, leaves others on Pending, then weeks later rejects the approved documents again! I will probably not see my 1000 € again.
  • cool design
  • artificial prolongation of verification
  • Live chat never helps
  • Documents are rejected again after a successful check
Automatic translation:
2 years agoOriginalTranslation
The casino has extremely unfair bonus conditions. If you deposit €100 here and get a €200 bonus, all winnings from real cash are not subject to any conditions. In bonus money, however, winnings are capped at €20 per spin. If you win 5000x in a game with a bet of €1, €20 will be credited to the bonus account and the casino will keep €4980. As if that wasn't scam enough, the maximum cash out from bonus funds is capped at €50. This is not only stated in the bonus terms (which are hard to find on the site) but is also confirmed in the live chat. Other casinos that belong to the same company are also run without a license and with extremely unfair conditions
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  • The live chat is honest
  • €20 max win per spin with bonus money
  • €50 max cash out from bonus funds
  • If real money winnings exceed €15,000, the monthly withdrawal limit drops from €15,000 to €4,000
  • Poorly achievable bonus conditions
Automatic translation:
2 years ago
This casino has no licence and they admit it in the chat. They write that they have a Curacao master licence (with no actual valid licence link) and it's just a fake information.
  • Live chat was available for me and said the truth
  • No licence
3 years agoOriginalTranslation
Quite strange since the new regulations are. 400 € deposited and 2 free spins once 14x and once 70x and that for 50ct or 1 € - laughable ... never lost my money so quickly, not even in the spielo where the RTP is actually much lower
Automatic translation:
3 years agoOriginalTranslation
Terrible verification process that took almost 16 days. I've never seen anything so complicated and never wanted a casino to have so many documents (photos of bank cards, etc.) The duration of the KYC process and the fact that I was only able to pay out around 1200 € of 11000 € on pending is very stressful. I gambled back almost € 8,000 on a very difficult evening of these € 11,000 and exactly one day after the verification process was supposedly completed. In addition, it is not even paid out on the weekend even though you are using ewallets. Very sad for a casino which is actually not bad in terms of structure.
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Automatic translation:
Wild Tokyo Casino
3 years ago
Dear customer, we are very sorry for the inconvenience caused and the bad impression our casino lasted. In your account, we noticed that the verification procedure was set for September 16th and took longer to process as all documents were not provided from the first time, to complete the verification process. Sometimes the withdrawal depends not only on the KYC department, but also on the players. However, thank you for your feedback, we care about our players and are trying to improve our casino every day.
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