When reviewing and assessing SoloSpins Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. SoloSpins Casino has Very low Safety Index of 3.4, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Continue reading our SoloSpins Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – SoloSpins Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of SoloSpins Casino, we have looked closely into the Terms and Conditions of SoloSpins Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
SoloSpins Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention SoloSpins Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
In our comprehensive review of all relevant aspects, SoloSpins Casino has attained a Very low Safety Index of 3.4. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Note: According to our records, SoloSpins Casino is related to 3 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of SoloSpins Casino. Due to the link to other casinos, this casino has scored a lower Safety Index than it would have on its own.
Terms and Conditions of SoloSpins Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of SoloSpins Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about SoloSpins Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 0 complaints directly about this casino in our database, as well as 12 complaints about other casinos related to it. Because of these complaints, we've given this casino 236 black points in total, out of which 236 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
SoloSpins Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 2 player reviews so far.. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
SoloSpins Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.
SoloSpins Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 2,300 per day
EUR 50,000 lifetime net win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at SoloSpins Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
Finnish
Norwegian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at SoloSpins Casino, managing your account, withdrawals, or other matters. SoloSpins Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at SoloSpins Casino
SoloSpins Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Live games, eSports betting, Other card games, Other games.
Casino games from 11 game providers are offered. This includes NetEnt, Novomatic, Merkur Gaming, Play'n GO, Pragmatic Play, Quickspin, Betsoft Gaming, Amatic, Wazdan, Vivo Gaming, Amusnet (EGT).
Bonuses and codes offered by SoloSpins Casino
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 4 bonuses from SoloSpins Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on SoloSpins Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by SoloSpins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of SoloSpins Casino
This is a place to share experience with SoloSpins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Solo Spins are a completely rogue and utterly scam operation and I am warning others not to go near them. Their email addresses support@solspins.co and kyc@solospins.co do not even exist! I made a withdrawal days ago and there is no record of it on my casino account. Live chat keep telling me to contact the emails above which are not real as they continually bounce back as unrecognised. They then say they have asked someone in support to email me but that doesn’t happen and quite frankly it never will! I have come across some scam/unlicenced casinos before but have had the courtesy of responses to emails and eventually my withdrawal processed but beware these are next level with their deceit and dishonesty. Their GC licence seal is also clearly fake. Please, please do yourselves a favour and do not go near this site.
This casino has no licence and they admit it in the chat. They write that they have a Curacao master licence (with no actual valid licence link) and it's just a fake information.
Live chat was available for me and said the truth
No licence
Safety Index explained
Safety Index of SoloSpins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SoloSpins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low3.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Submitted:
01 Nov 2021
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