1 year agoOriginalTranslation
I registered on the site and started playing, achieving a win of €1100; at the time of the withdrawal request they began to request, in sequence, a series of documents and with each sending of what was requested I was denied the withdrawal by adding a new request.
In addition to the identity document, they asked me for the photo of the card with which I made the deposits, then a document certifying that the card is registered in my name, now they asked for my extract with the movements ranging from 1/12 to today ; now I will try to go to the post office and get what I requested, but I am sure (reading the other reviews) that immediately afterwards they will find another trick to avoid paying. I DO NOT RECOMMEND INVESTING MONEY ON THIS PLATFORM.
In addition to the identity document, they asked me for the photo of the card with which I made the deposits, then a document certifying that the card is registered in my name, now they asked for my extract with the movements ranging from 1/12 to today ; now I will try to go to the post office and get what I requested, but I am sure (reading the other reviews) that immediately afterwards they will find another trick to avoid paying. I DO NOT RECOMMEND INVESTING MONEY ON THIS PLATFORM.
- Withdrawing is practically impossible
Automatic translation:
IviBet Casino
11 months ago
We're sorry to hear about your experience, deboraperra83. We understand your frustration with the withdrawal process. We strive to ensure a smooth and efficient withdrawal experience for all our players. However, we also have security measures in place to prevent fraudulent activities and to comply with regulatory requirements. We apologize for any inconvenience caused and appreciate your patience and cooperation in providing the requested documents. If you encounter any further issues or have any concerns, please don't hesitate to contact our customer support team for assistance.
