gilfranc's reviews

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3 weeks agoOriginalTranslation
Recent casino in growth, some negative points will surely be resolved in the near future. The bonuses are very good and frequent.
The VIP system, unlike the faucets and other systems, gives out real money on a daily basis. For example, if you reach level 50 (which isn't difficult, you just have to make a few good wagers on the bonuses) you can get 6 euros a day, which is 180 euros a month for free without doing anything.
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  • Fast Deposits and Withdrawals (Instant without bonus) and within 24 hours if requested following a bonus
  • No KYC and VPN Friendly
  • Casino management team helped me resolve some situations quickly and that changed the Compliance Department's initial decision
  • Simple organized website
  • Very good RTP, this is where I made my biggest win to date and I've already had several considerable wins
  • Casino currency in pre-launch phase
  • Excessively strict and interpretative compliance with the terms and conditions, which I believe need to be made clearer in some areas
  • The casino should be obliged to notify its users by email whenever it changes the T&Cs, in order to ensure greater transparency.
Automatic translation:
11 months agoOriginalTranslation
After using a "no deposit bonus" to test the casino worth €100, I ended up winning more than €2500, always knowing that the withdrawal limit was €100. It was clear in the Bonus information.
After the wager was fulfilled, I tried to withdraw the allowed winnings - €100. It took 5 days (crypto - only payment and withdrawal method) for them to start the validation process (which takes another 1 or 2 days), in which they asked me to send my passport to verify my identity.
They do not accept any other document that proves identity, including National ID card, Driver License Card, etc., which I promptly offered to send.
The terms and conditions do not mention the exclusive need to present a passport and the non-acceptance of another document issued by the government of your country.
In fact, the site's own verification process accepts the National ID card or driving license, which is later invalidated by the Casino's compliance department.
This is clearly an omission of information in the terms and conditions that they then use as a procedure to avoid paying the amounts won at the casino. In other words, SCAM!
Of the many casinos I use, it was the only one to date that requested the sending of a passport and rejects any and all other documents proving identification.
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  • RTG Good but they don't pay..
  • Very friendly support via website but ineffective
  • Missing and misleading terms and conditions
  • Long payment processing time
  • They refused to pay winnings because they only accepted Passport as proof of identity
  • Very little variety of slots and few providers
Automatic translation:
1 year ago
About this casino, only very good things to say about, specially comparing with many other casinos I tried.
Excellent and quick support, fast withdraw, etc. I win and loose, but i can get some prizes with very good outcome.
The Bonus is very good, no conditions like most 99% of bonus on other casinos. The other side of the coin is a high wager value to get your bonus. But you get what you sign for, no hidden conditions.
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  • Fast Payment
  • Clarity on bonus terms
  • Excellent Support
  • Vip Manager gives you real cash bonus, low or no wager
  • Good slots variety
  • Nice RTP
  • High wager Bonus, but no conditions/limits or hidden restrictions (not a real bad thing),
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