2 years agoOriginalTranslation
Long verification process, long withdrawal process, support responds with pre-prepared messages, financial department does not respond to email messages, I do not advise anyone to play here, at the time of publication days have already passed since I am expecting a withdrawal of funds that has not even been considered yet
- long process of withdrawing money (maybe it won’t happen at all)
- Support doesn't help, they don't respond to emails
Automatic translation:
Bet24-7 Casino
2 years ago
Dear fox8814,
Thank you for sharing your feedback with us. We appreciate your patience and would like to address your concerns regarding the verification and withdrawal processes.
We understand that delays can be frustrating, and we sincerely apologize for any inconvenience you've experienced. Rest assured, our team is actively working to improve these processes to ensure a smoother and more efficient experience for all our players.
Regarding support, we apologize if you felt our responses were not up to your expectations. We're committed to enhancing our support services to provide more personalized assistance and timely responses to your inquiries.
We value your feedback, as it helps us identify areas for improvement. We hope you'll give us another chance to provide you with a more positive and satisfying gaming experience. If you have any further questions or concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us.
Thank you for choosing Bet24-7, and we look forward to serving you better in the future.
Best regards,
The Bet24-7 Team
Thank you for sharing your feedback with us. We appreciate your patience and would like to address your concerns regarding the verification and withdrawal processes.
We understand that delays can be frustrating, and we sincerely apologize for any inconvenience you've experienced. Rest assured, our team is actively working to improve these processes to ensure a smoother and more efficient experience for all our players.
Regarding support, we apologize if you felt our responses were not up to your expectations. We're committed to enhancing our support services to provide more personalized assistance and timely responses to your inquiries.
We value your feedback, as it helps us identify areas for improvement. We hope you'll give us another chance to provide you with a more positive and satisfying gaming experience. If you have any further questions or concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us.
Thank you for choosing Bet24-7, and we look forward to serving you better in the future.
Best regards,
The Bet24-7 Team
